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Yellow Exclamation Point in Device Manager

Discussion in 'Dell Latitude, Vostro, and Precision' started by ktkett, Jan 18, 2012.

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  1. ktkett

    ktkett Newbie

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    I'm totally new to this, and I apologize if my post is somehow in the wrong place. I have a Dell Latitude E6420. My computer had Windows 7 and I re-imaged it with Windows 7 (because of a procedure for work, something about removing myself from their network.. I was just following the directions I had been given). Since the re-image, I cannot connect to the internet whatsoever. With a cable or wirelessly. My computer recognized the wireless networks I had at my house before the re-image, but there is no longer a wireless adapter even under my "network adapters." Moreover, every single "Other device" has a yellow exclamation point next to it. I cannot connect to any internet at all to remedy the problem and am at a loss for what to do. Any advice would be greatly appreciated. Thank you!
     
  2. Commander Wolf

    Commander Wolf can i haz broadwell?

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    I have moved your post to a new thread; please don't post in old, old threads.

    That being said, how exactly did you "re-image" the laptop? It sounds like you just did a clean install, and clearly Windows 7 doesn't have any E6420 drivers by default...
     
  3. ktkett

    ktkett Newbie

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    thank you...and sorry about the incorrect post. i "re-imaged" it the way I was told to, which was quite literally inserting the Windows 7 disc, and clicking through (using "Custom" instead of "Upgrade")... obviously that must be wrong. I am a total novice at doing this (as you can plainly see)... so your advice is greatly appreciated.
     
  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Did you install the drivers for your system? Go to support.dell.com, input your Service Tag and download the appropriate drivers.
     
  5. ktkett

    ktkett Newbie

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    I would... but i cant get online.... at all (connected with a wire or wirelessly). thanks again for trying to help.
     
  6. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    You can download the drivers from another computer, put them on a flash drive and install them on your laptop..
     
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