*OFFICIAL* Alienware 13 R3 Owner's Lounge

Alienware tech support is now sending this out ..

 

What's the URL under the video link in that note?

 

Could be due to ECC which usually is for server or workstation . I searched document of stock ram (SK Hynix HMA81GS6AFR8N) and found it was DDR4 2400, CL-17, ECC, Unbuffered. May I was wrong.

Lucky amazon offer me return and refund. And waived shipping charge for my new rams.


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New driver download from Dell Support or Killer website?


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Slightly? They ultimately said, "don't buy it"...calling it "thick" and "heavy" and that it feels like an "old laptop".

This guy loves him some razer blade is the bottom line, which is a fine opinion - but the huge trade-off on the Razer Blade is it's horrible, stare inducing acoustic performance. Also, seems really caught up on price, which no-body should be paying MSRP on an AW13 for. Overall I'd give his review a "don't buy" award as well - it just lacks objective balance.

 

That's official now

 

Looking at their other reviews it really seems like the author is a Razer fanboy and I'd take their conclusions with more than a grain of salt (plus they didn't do a good job of addressing why, say, the OLED might preform worse when browsing the internet than it does watching video - the obvious answer, unless I'm completely off base, being that the web has a lot more white than more movies and so the OLED consumes much more power in that scenario than the other one).

 

Wow, talking about waving hand magic

Boot to the BIOS (F2 right after power is turned on), Press Fn+X at the same time, then turn off the laptop with the power button, and boot into Windows.

Seems pretty straight forward.

 

I have the same EDD. I spoke with three reps from different departments before I got to know that it would be shipped sometime next week. One of them said that there was a configuration issue and transferred the call to someone in the order modification department.But the supervisor of the last person said that it would ship sometime next week but couldn't provide an exact date. You should ask them for credit like I did, and remember to note down the service request number. I just hope the wait is worth it. If there are any major issues that I can't fix myself, I'll just return it and choose some other brand for good.

 

Fact is I cannot see the recovery partition (if I understood what you need), what free software can I use to clone it?

 

So considering I ordered my laptop Wednesday I should be ok with mine right? All issues should of been sorted

 

I couldn't possibly say with any confidence whether future orders are all OK.

But sense says Dell have now realised and admitted the issue so any future orders will be resolved at factory prior to shipping.

Here's hoping you all OK.

Ask the question with customer care to get a definite answer.

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Oh. I'm with you. Maybe macrium reflect? If you got a USB large enough. Can put the lot on. Maybe with a clean install so you have no personal info on there as it clones it as you back it up currently. If it's too big for your USB stick. Then not to worry.


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This morning I used it a bit on battery and it said it had 1 hour and 11 minutes with 90% battery left.
Could this be cause I've never let it discharge even once?

I cannot do a clean install right now, but I thought you needed the recovery partition backup, so would that have my personal info too? Otherwise I didn't understand what you need sorry

 

So the stutters are still there but at a minimum with my previous efforts. I've contacted dell and they are aware of the Optimus problem. It's a conflict when windows try to override the switches between intel/nvidia. Look at it this way: there are multiple processes trying to do the same thing and it crashes. Who to blame? Well nvidia did a fix way back when windows 8 came but blamed it on the new OS. It's hard to say but the fact still is: it's fixable.

Installing windows 7 fixes this immediately but who wants to go that route? Haha.

So contact nvidia, intel and dell and keep at it! If we are constantly nagging at all their support it might come sooner than later. Microsoft could need a angry e-mail too...

 

use wine, which is a virtual emulator, that way you don't have to boot into windows using virtual box or go to Mac. Point is, if you don't like Microsoft, there are other OS out there, instead of *****ing and whining, just switch and if you cant switch then tough luck, create your own Operating system, that's the harsh reality, Window 10 isn't for everyone but its good enough to be every day, there are those who nit pick about every single freaking thing and think that they're so important that Microsoft is spying on them, hell I bet there are Millions of Illegal copies of window 10 out there and do you think Microsoft going to track them down and prosecute them? Anyway, The good thing is GTX 10 series card is, its so powerful now, you can run game via WINE and still get good FPS without sacrificing quality.

 

Anyone know how to disable Optimus on the 13 R3. A quick read said to go to the Nvidia Control Panel and enable the discrete GPU (1060) for all applications. Was this the solution to fix the microstutters?

@xlawx

 

AFAIK there is no way to disable Optimus, it is hard-wired. You can alter preferences in the NV control panel so that the NV card is doing the work most/all of the time, but the frames are still passed through the integrated graphics.

 

I'm not sure. Maybe you could try the recovery partition. I was just unsure if it would have any problems with it not being joined up with the same hard drive the windows is on as some recoverys can be awkward like that.


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If this is the case, and the iGPU is used as pass-through, how does that fix the microstuttering issue for some users if the iGPU is still being used for rendering on the desktop?

 

Wine is not an emulator (it is right there in the name). Most modern stuff won't run on Wine, most D3D stuff won't run on Wine. While sometimes incredibly useful, Wine isn't a reliable solution.
Everyone here knows there are other options, you are not the only cool kid who managed to install a Linux distribution. The harsh reality is that at times you are forced into using Windows, and by forced I mean that is where the applications will run. And while I use Linux often, specifically for academy at the moment, there is plenty wrong there too, and we have every right to ***** and moan about it.

 

I use Linux mint as my daily driver. Wine doesn't support all games or app.. We can play only games or app that are supported by wine. Person who is buying a Alienware won't be interested in games supported by Wine. https://appdb.winehq.org/ , just look at those games/apps supported by them.

Linux is great .Infact Linux mint is very user friendly and much faster. When it comes to PC gaming windows is the way to go.

Requesting you to kindly get the facts right before recommending something.

 

From everything I have seen, especially in the GS43 forum for months now, it appears that the stutter happens when the workload shifts from the Intel to NV (and maybe back). By disabling the intel graphics driver, the workload is always on the NV card, thus no switching and no stutter, however the physical wiring doesn't change (and there is no mux, AFAIK), so the intel chips still acts as a pass-through frame buffer.

I believe a good way to test this would be to run a game with the Intel card disabled and look at CPU temps, then turn off the internal screen fully and run the same game on an external monitor (which are hardwired to the NV GPU directly) and look at CPU temps. There was mention that 5-10C of temps are coming from the integrated graphics acting as a frame buffer, so we should see that differential.

 

I'll try to look into it, I can't promise anything though.

 

I had some pretty nice results from repasting and undervolting -.15v (just did occt for 50m still need to try gaming).

Stock - http://i460.photobucket.com/albums/qq327/GreenCard/Other/test 2_zpsgetmwnsc.jpg
After - http://i460.photobucket.com/albums/qq327/GreenCard/Other/repaste and undervolt_zpsccyf9kl8.jpg

 

Great results. 3 questions:

1.) What paste?
2.) Is this w/a laptop cooler?
3.) Why is core clock sitting at 3.1 instead of 3.5?

 

Arctic MX2 (had this leftover from making my desktop last year)
No
I have no idea. The one on the right only has 3/4 cores hitting 3.5 at some point. Is this something I should be concerned about?

 

That's how Turbo boost works on mobile CPUs. 3.5GHz on a single core, or 3.1GHz on all four.

 

I'm curious, pre-repaste, were the max or average clocks lower? I'm curious whether you removed some actual throttling, vs. just got the temps down. Also, do you notice the machine being quieter as a result?

 

What laptop cooler are you guys using? Also does repasting void warranty?

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Repasting with liquid metal voids warranty. You're safe with traditional paste.

 

I'm not sure. It definitely throttles at 95 which was the previous max temp but it didn't stay there. The machine is quiet. I don't know if it is quieter than before because there is a desktop in the room I use it in that is really loud.

 

Anyone know if there are any differences to doing a clean format this way http://www.windowscentral.com/how-use-refresh-tool-do-clean-install-windows-10 compared to the bootable USB method?

https://twitter.com/AlienwareTech/status/809805342901207042

Source: Alienware Tech Twitter

 

Planning to get a cost effective SSD. I have shortlisted two right now, Please suggest which is better of these two.

1. Crucial MX300 525GB M.2 - $130 (might be able save $15 using Android Pay in Newegg - $115) - 3 years warranty
2. Samsung 850 evo m.2 - 500GB - $137 + Watch Dogs 2 - 5 years warranty

 

https://twitter.com/AzorFrank/status/809787335466516480 fingers-crossed

 

only way is to go into device manager and disable intel graphic HD 530 but you'll lose brightness control

 

Ok, well it's been a long time since I've had a personal laptop. This may sound archaic, but is arctic silver 5 still the best paste?

Also what laptop cooler is best for this laptop?

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well for one, youre wrong, I am not using Linux, because I'm not *****ing about Window 10. Second, I havent use linux in 3-4 years so I forget what WINE is but last I remember it's not running windows in virtual box to get applications running so therefore it act like an emulator to me, if its not reliable then run virtual box and boot up window or dual boot, **** so simple yall just too damn lazy to do it, but you have all that time to come here and *****. Just FYI you are not entitle to anything, you are entitle to air and water. You can ***** and moan about it, but it'll just make you a ***** and **** still wouldnt get fix.

You are not force to use anything. Is there anyone holding a gun to your head forcing you to use Microsoft product? if games and applications developer doesnt create their applications for your specific Operating system then thats on them, no one force you to use Microsoft product.

 

General forum consensus is Thermal Grizzly Kryonaut / Gelid Extreme for conventional pastes. There are a few people here who have success with AS5, but anything is better than dell paste really.

 

I dont use linux, I played with WINE and it works for me, I was able to run Starcraft 2 just fine, but at the time I was running a 580m GTX, the frame rate was not that good so I returned to window. This was 3-4 years ago, if YOUR game doesnt work for you then thats your problem.

 

Ok going to order kryonaut now. Since liquid metal voids warranty, is the general consensus to use a paste, then do liquid metal after a year?

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You are missing the point.. I didn't ***** about windows and I said "When it comes to PC gaming windows is the way to go"
What I wanted is to correct YOUR claim that WINE can run game on 10 Series .Hope it's clear and don't *****

 

1. It doesn't emulate anything. It translates. VirtualBox isn't emulation either, it is virtualization.
2. Like was stated by multiple users here. We run multiple systems. Thanks for your ground breaking insights.
3. We payed for Windows. We have every right to criticize the flaws. Don't like it? No one cares.

What a stupid post.

 

It's entirely subjective and depends on how much you plan to put your computer under load and whether or not you purchased additional warranty. Thermal paste will lose its effectiveness after a year, so it's recommended that you do a repaste. Using kryonaut for a year then pasting with conductonaut/CLLU is actually what I'm planning on doing. If you're experienced w/repasting and performance is a priority, then a liquid metal paste will yield the best results.

 

Read somewhere on this forum that ICD is better for uneven heat sinks? @Papusan


Edit: Talking about regular pastes, not liquid metals

 

Most likely due to thicker consistency to cover the gaps in unevenness

 

Wouldnt use IC... it scratches the die. Following up on that, liquid metal should be even better on uneven surfaces as it penetrates the micro pores more efficiently. My temp has dropped another 5 degrees Celsius after 4-5 days with conductonaut. It's proof enough that it does what it's supposed to do =)

On 28 degrees ambient room temperature I now have 27 degrees Celsius on the desktop with chrome and word up and running. 2 hours of star craft 2 and another hour of hitman the CPU is 52 degrees and gpu 59 degrees Celsius. I also use some rubber feet to lift the laptop 1 cm from the ground.

Edit:

Undervolt -125
Fujipoly pads on heatsink
Fujipoly pad on ssd

 

Icd is probably the only choice if you have uneven - warped heatsink. See also info below.

What?BS!! Maybe this is info of interested for you? From an experienced user of Liquid Metal. + I have used Liquid metal long time as well http://forum.notebookreview.com/threads/clevo-overclockers-lounge.788975/page-753#post-10411731
If you have bothered to search up info in this forum, you could as well see what a few resellers like HID, Obsidian-pc and a few other resellers/vendors said about what damage Liquid metal can do with uneven heatsink. Aka the very known leakage from die or IHS. Don't spread misinformation here please.
Regarding ICD.., Do the job properly with enough liquid and you wouldn't see much scratches. If you are unlucky and get a few, they are only cosmetic. You don't kill your cpu die.

 

The TRUE rubber feet challenge! These guys are great I met them last year in Portland Retro Gaming Expo. Anyway for rubber feet, wouldn't a laptop cooler do the same thing?

 

Well im not a professor in paste but I used IC diamond before, I didnt say it would damage the processor but it can leave marks/scratches, especially after a few repastes. I went with Kryonaut and now, on some systems like laptops, I use conductonaut. By all means use what paste you want, im not gonna stop you. If the guru and experienced guys said leakage with liquid metal is possible, they are probobly right. In my experience liquid metal in the right amount stays put and really "melts" in the microscopic pores of the heatsink.