Had the 15r1 and it throttled like crazy even when i had the a00 bios. Goodthing i was able to sell it for 1500usd barely loss money on my system. Now getting a gt72 or aw17 r3 hopefully it wont throttle as much as the little brother
Sent from my SM-N910S using Tapatalk
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Why would you give even more money to Dell when you've already lost money on a gaming laptop that did not work as intended? Are You a suicide bomber
?
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that's highly unlikely to happen, I cant sell, specially in india, people rarely get these kinda laptops, most stick with desktop gaming, ill have to use it for time being, and throw it back at my showcase collection, where my M11X R2, and M14X sleeps.. for time being I'm also planning to get a 330w adapter.. just for the sake of video editing / work related.. luckily I have a desktop gaming rig with 4790K with GTX 980 and another AMD build with FX 8350 and R9 280X.. I was about to sell them.. good I dint..
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I suggest you to wait for better models, don't go for dell, they have cheap ass technicians, and recently their laptops are not good like it use to be before. trust me man, ive been using alienware since 2011.. 3 models totally.. the only good company I found Is SAGER/MSI..
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Have you tested another 240W psu than what you have now?
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nope, I don't have another 240W. I might have to call them and request but again the bla bla process starts again. whats the issue, what performance drops ur facing. etc etc
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Maybe you should ask and receive help from an other forum member with same Aw model and hardware as you. Ask if someone can play the same game/settings as you (make an video) Show this to the DELLINWARE TECH TEAM. Don't give up on this.
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I have found few people on youtube named alienwarecustomer, museinside, ill post on their channel, and ask them to monitor cpu speed as well on bo3 and upload, I don't want to give up, but man I'm helpless.. I never stressed myself so much to prove them that its the flaw in their models, so that someone else don't end up like me, so I'm still following my case.Last edited: Feb 15, 2016
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How about making a thread about all your problems. As a warning.... Maybe some reps from Aw see it. Worth a try. If they see it then you can ask Aw reps if they can help you.
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Yes, I will start a thread, is there a way to mark it like warning or red coloured, hmm ive posted on every single alienware 15 R1 youtubers, lets see if they can upload something worth
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Make a thread title that describes the problem well. Good luck.
Edit: Make one here also https://na.alienwarearena.com/forums/board/162/technical-support-1Last edited: Feb 15, 2016 -
I still dont get it what causes this. I had 2 different R1 motherboards but both with the Geforce 970m gpu and I never had zero throttling issues. I wonder if it has purely something to do with the 980m or just with a driver that many seem to install.
Because it seems that some Intel architecture driver can cause power issues on these laptops. -
@Papusan this is the final email, lets see what happens with another refurb mobo.. below is what the tech team wrote to me
We shall have the motherboard sent to you again, but all the part will be reconditioned as per T&C. If you feel that if you are facing issue after MB replacement, I shall get this done.
If issue stands unresolved as per your expectations for high gaming/high software; you have to figure out a way for it on your own.
For us even now, system is absolutely working fine & we are doing this for your satisfaction
If you are okay for this; only then we shall proceed -
LOL.... Try out the latest refurb mobo and see if this gets a little better. This can not be worse anyway. You have no other choice... Last straw after this is to try another PSU. Incredibly clumsy from TECH team. I can se that Dellienware want you as a new customer after this mess
Give it a go. Hope this AppleBook work a little better with the <new> refurb mobo than previously.Good luck with a fix of the Throttle machine from Dell. Also use Throttlestop. Ask
@unclewebb for help in throttlestop guide in the forum.
Last edited: Feb 16, 2016 -
Yeah lets see how the refurb one works, if still throttles im done, no more complaints, just break my hdmi port and ask for another mobo in 1month time. **** them. I troll with them..
Last edited: Feb 16, 2016Papusan likes this. -
@Papusan sadly its a no, it runs with higher voltage, bit more stable than the previous mobo, old one had 1.075 VID max, and this mobo 1.150 VID, throttle happens after 10mins of gaming, goes to 800mhz for like 1 or 2min, then gets back to 2.6ghz, temps were absolutely fine, now i have no hope left for 4720hq, and ive recorded another gameplay of madmax, ill upload that too, any ideas how to sue dell.. im just waiting for fellow alienware 15 R2 owners vidoes with cpu speed..
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This is just sad. Only sad. Get help by @unclewebb in Throttlestop guide. Try another PSU too. Send pm to @Alienware-Wasserman @Alienware-L_Porras @AW Khan and ask for help. Sell. Sell. Sell ... Take this loss and be completely finished with Dellienware. Also ask Alien Addict in AWA forum for help. He have direct link to AW headquarters. Try it. Next time ask enhusiasts/hardcore performance users before you buy anything off gaming laptops.
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Could you help me forward my links to them, please bro, i already started a converstation with L_porra, the recent active member of alienware on notebook forums, rest of them have not visited for quite sometime they dint reply me, and yeah i have started a thread on alieware NA forum, but seems Lporra is not intrested or not aware.
https://na.alienwarearena.com/forum...t-1/alienware-15-r1-cpu-issue-warning-careful -
Done. Hopefully Aw reps see they are tagged in this thread. Have patience.Last edited: Feb 19, 2016VICKYGAMEBOY and A-leo like this.
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Yes bro, ive shared details with L-porras, atleast they can escalate the issue to my indian tech team, and let them know that i was explaining them the right thing, cpu throttles, and get some solution, he himself cant do it, cuz he is incharge only for US and canada, i understand that, if indian team still denies me, i have no option but pay extra fedex charges to export/import my laptop to Alienware US.. the worst case scenario where i might end up paying another 300 dollars.. lets see..
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Benchmark from my 15R2
http://www.3dmark.com/3dm/10974483?
Firestrike 9138
980M
6820HK -
Holy Moly!
http://www.3dmark.com/fs/7733818
And just for comparison, this is my desktop..
http://www.3dmark.com/fs/6442675
I think it's fair to say the AW15 R2 is a bit of a beast, I'm pretty sure I could push it a good bit further but since I overtook the "Oculus Rift recommended spec", I'm happy!Last edited: Feb 29, 2016 -
I got 9130 on my R1 with 135 GPU oc which had a 4720HQ..
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Not so much to say Holy Moly for this. Your overclocked Aw setup score barely above a Sky X9 with default clock speed (exact only 74 points). You should have over 9200p with stock clock. This is not much as you overclock gpu... Everything changes when the other laptop OC hardware. Gtx980m is very OC friendly so just push on further.Try one more time
http://www.3dmark.com/compare/fs/7733818/fs/7443773/fs/7490108#
Last edited: Feb 29, 2016 -
i thot R2 with 6820HK scores would be higher, but seems his scores are almost similiar to mine, btw skylake X9 test result had 9234, just 100 points difference could be due to OS version/driver version.. and it depends on lots of factor.. so +/- .. regarding 980M oc. the max i got was 235mhz on core, i heard some got around 300-400.. thats insane skyhigh.
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Depends on how lucky you are in silicon lottery. This applies to both the cpu / gpu. How high ASIC score is your gpu?
If you need to overclock your hardware setup in order for it to provide the same score as another laptop with default clock speed... Then is something wrong. -
wait that was default clock score ?? i mean GPU at stock.. omg i dint notice that.. wow.. while im waiting for my third replacement board from dellienware.. today or tomorrow ill get it.. after 9 days ill get my ic diamond and Liquid ultra.. ASIC score i dont have a worknig dellienware now, ill post it after getting the refurb board, but i have 2 desktop cards, one sapphire R9 290X Toxic edition, around 72.7 and another one GTX 980 around 81.. GTX 980 is reference card, so i never tried to OC it, on the other hand R9 290X never oced proper, stocks of 1100mhz, may be to 1150.. thats allLast edited: Mar 1, 2016
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Sky X run the same 3DM Firestrike with default clock. Yet this bencmark score was only 74P under the overclocked Aw Echo model. This can tell you a lot
Every replacement board from Dellienware can give you low end Asic score on gpu + crippled Intel BGA. Or one of them. Or both can be useable... Nice with everything soldered on the motherboard
Many reasons why hardcore overclockers hate BGA.
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i completely understand, but right now those who got bad chips have no choice but to run it for a while, regarding SKY X9 i cant find a single review of it on youtube, or any other channels, only on toms hardware they have a review. im gonna try design few laptop concept on sketchup pro, once im back to job.. i dont care about the GPU oc on refurb mobo as long as the CPU dont throttle im fine, actually more thn happy.. lets see.. how many laptops do u own currently..
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Here we go. You're welcome!! https://biosmods.wordpress.com/2015/10/21/sky-x9/ See also my sig
+ 3 other.
Ashtrix likes this. -
`
That's not a fair comparison, the Sky X9 is practically a desktop crammed into a somewhat laptop-ish chassis, everything is socketed (which I know is the only way you roll!!
) and as far as I'm aware, the 6820HK clocked to 4Ghz hovers around stock 6700K (plus the 6700K boosts higher than my overclock) speeds. My stock score was around 8500 (no overclock at all) so to put another 800 on that I thought was decent. I've never had a laptop that I can overclock before so this is my first clocking session. the CPU is about as far as it will go without cooking itself, I didn't do well in the lottery and it has a VID higher than I would like. The GPU on the other hand, never broke 70c so you're right, more to go on that sucker!
Last edited: Mar 1, 2016 -
I think you misunderstand a little.. GPU aka Gtx980m shall give the same performance aka graphics score at the same clock speed. There should be no reason GPU which run default clock speed gives about the same performance as an overclocked gtx980m in the Alienware. If the same GPU silicone sit in another laptop and it then provides a higher performance... You can not blame it on the chips
Sky x9 run stock speed of GPU and CPU in the benchmark with lowest Firestrike score. There is no difference in hardware between these two processors if i7-6820 is overclocked as well at 6700K speed(4 cores at 4GHZ).
It would be catastrophic if Nvidia had continued with clock blocking, when the default performance is not what it should be. Happy benching
Last edited: Mar 1, 2016 -
I hear you, like for like, at the same speeds they SHOULD perform almost identically. What is a little confusing is that most other machines with similar specs (from different brands) score similarly to mine at stock speeds:
http://www.notebookcheck.net/MSI-GT72-GTX-980M-Notebook-Review-Update.129053.0.html 8364 points
http://www.notebookcheck.net/Acer-Predator-15-Notebook-Review.155862.0.html 8306 points
http://www.notebookcheck.net/Gigabyte-P35X-v5-Notebook-Review.158948.0.html 8345 points
http://www.notebookcheck.net/MSI-GT72S-6QE-Dominator-Pro-G-Notebook-Review.151922.0.html 8414 points
http://www.notebookcheck.net/Eurocom-P7-Pro-Clevo-P770ZM-Notebook-Review.144322.0.html 8514 points
Am I missing something?!
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Yes you're missing something. Alienware throttle like crazy!
Papusan likes this. -
Score of all tested late Echo models http://forum.notebookreview.com/thr...s-gone-backwards.781343/page-27#post-10209446
http://forum.notebookreview.com/thr...s-gone-backwards.781343/page-13#post-10154050
http://forum.notebookreview.com/thr...s-gone-backwards.781343/page-18#post-10206217
Also read the whole thread.Last edited: Mar 1, 2016 -
its kinda weird, that i see the same design with different names, eurocom, sager, kunshan.. but all of them customized, yeah ur laptop is a beast, even second one is better, old gen..Papusan likes this.
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ODM is Clevo. A lot of companies make their own model names based on Clevo models they resale. It's an extremely high performing gaming laptop. Have the absolutely best cooling in any laptop. Run and buy. Almost all hardcore want one
Haven't you seen all former Aw laptop owners left the sinking ship an run over to Clevo? Many of them don't like the direction DELLIENWARE prefer. The new Aw line aka fully BGA.
Last edited: Mar 1, 2016 -
Ok, so I read the thread and I must say, it's pretty salty in there! I get it too, you guys bought into an enthusiast brand wholeheartedly and then Dell came along, pulled the plush, socketed rug out from beneath you and replaced it with imitation nylon BGA... (it seemed fitting in my head!).
Without going over what I guess has been covered extensively elsewhere, Dell is primarily a sales machine and they bought Alienware to penetrate a sector they felt they didn't have enough presence in. You know this but Dell does not give a rats nutsack about the enthusiast (you) that shaped and built up the credibility of Alienware. They care about sales, that is not about to change.
I also knew this prior to buying my machine. I did not expect this machine to be an Alienware machine of old. I did not expect to be swapping out my CPU or GPU and I'm fine with that. In fact I didn't buy this machine because it was an Alienware but because when comparing other similarly specced machines vs price, it came out on top. Had a good deal been found elsewhere then it could quite easily have been another brand.
If I wanted a monster laptop to upgrade then I would have bought a Clevo/Sager/XMG etc...
The machine having an unlocked CPU was actually a bit of a bonus as I was more than happy with just getting the 6700HQ, I enjoy squeezing the last drop of performance out of my desktop and being able to push a laptop further than its stock specification does appeal however, it was not reason for the purchase. Actually I was kinda sold on the build quality, especially after my previous machine.
As for the GPU and the Firestrike score, well, with the stock performance more or less in line with similarly specced machines as linked earlier, and no throttling @4GHZ might I add, still seems decent to me. That said, I agree that the same silicon should perform the same even in a different machine (assuming the same spec) so I will test further.
I've read enough of your posts to know where you stand with the newer line of Alienware machines and I respect your views but simply put, my requirements are different to yours.
edit: Did another run tonight - http://www.3dmark.com/fs/7745570
I still think I can go a bit further
Last edited: Mar 1, 2016Papusan likes this. -
I still ahve to experience any thorttling with the Alienware 15 series and I had 3 in total....My cpu enver dropped bellow boost clock and the GPU always had maximal boost clock except for the moment the game reaches 60fps without any effort and just stays running on a lower clock ofcourse
.
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I have tested my first benchmark with my new Killer-Edition after tweaked a small Overclock on processor. Max temp in Cinebench 11.5 was 74 degrees Celsius. Is the max temp to high? http://forum.notebookreview.com/thr...enix-has-arisen.781814/page-446#post-10211260
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Those are nice temps under load. how is the fan noise? Honestly curious about that. I find a lot of laptops simply too noisy. I was thinking of buying a Clevo with a desktop processor as a plaything to keep at office and want to try some one the newer Clevo's out.
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Hmm kinda the same under normal load it seems according those graphs. I have never reached the maximum fanspeeds on my laptop.
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What is your temperature in Cinbench 11.5 with max clockspeed? You must have very low temperature in benchmarks if the fans never run maximum speed. If you haven't tried, then maybe run the bench test and post score and max temperature.
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Did it on my old Alienware but will do some soon on the new one. The temps never pass 80c when I do an XTU stresstest while running unigene heaven. But the ambient temps are always around 21c/22c in my room.
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Just gonna throw this out there......
http://www.3dmark.com/fs/7756059VICKYGAMEBOY likes this. -
10K Firestrike......
edit: update score.
http://www.3dmark.com/fs/7767915Last edited: Mar 3, 2016 -
Hey guys,
I just bought an Alienware 15 R2 with a 980M, 16GB RAM, and an i7-6820HK.... I bought the 4K model to avoid the disappointingly dim screen... So I saw in some of the benchmarks with overclocking, Firestrike 1.1 scores of around 9200.... which makes it Oculus-Ready. Now I will be getting the Amplifier, and I will have a 980ti inside for VR gaming.... but with that kind of score, will I be able to run the Vive directly on it when I'm travelling? Or will Optimus still be an issue?
Also, will I be able to connect it to my 4K TV and get 4K output from my laptop, or is the HDMI connection not good enough? -
Just curious, not sure if you realized but your video card is only running at 540mhz. Why? So I Tried mine. same thing! wtf? Did a little search. Had to go in to Invidia CP and and put it in performance mode. Tried again and bingo full speed! Maybe this was your issue all along? Not sure if you tried that before going thru all those MB. Not sure if they coincide with each other. Meaning if your using less than half of the gpu then maybe the cpu throttles down to match. I dont know..
I just received my 15 r2 last Fri and been testing everything. I noticed my scores were little lower than others in firestrike. Also noticed my card was only showing 540mhz like yours and noticed it with others as well, all running at 540mhz. I switched to performance mode and all seems ok..for now
this is running cpu oc at lv2 and small oc to gpu (+60) core clock
http://www.3dmark.com/fs/8175296 -
hey that's nothing related to NVidia CP, its a bug with msi afterburner, if you load before the game, it shows 540mhz, if u load msi afterburner after the game starts, ull see proper 1150..
*OFFICIAL* Alienware 15 R1/R2 Benchmark Thread
Discussion in '2015+ Alienware 13 / 15 / 17' started by Mr. Fox, Dec 10, 2014.

