Pretty much the exact same treatment I got. I'm in the process of getting a refund at the moment, but it looks like the courier who collected my laptop may have lost it; it should have arrived on Friday yet 7PM Monday here and it still hasn't arrived at Dell.
Just out of curiosity, what are the temps like for people whose laptops were built in November? Supposedly the changes were made from the start of the month, but would be nice to see what the results are actually like.
-
CarbonTwelve Notebook Consultant
-
-
...I guess that´s upon velocity and industrial "design" while manufacturing the machines, i guess there robot´s doing "anything" and peopole within this forum for example are experts about to "look at the temps wtf is going on". An average buyer of those machines will install and play games or do some workload without thinking about temperatures (and also without complaining) =)
Regards
aVa -
-
Not within my country (as far as i´m aware of), usually i buy a 2k€ machine and can do with that what i wanna do (updating memory / changing SSD/HDD or repasting) incl. removing the warranty labels. In the MSI case MSI approved that multiple times (for EU/DE) and i guess AW/DELL is the same.
Example: i´ve replaced the 256GB SSD in my XPS13 to a 512 one < in case the notebook will have any issues which does not have my replacement as anchor i can complaint on my retailer or manufacturer (upon time window)
In case i break something i guess this will void my warranty, but i hopefully won´t breake things while doing that(example, i never would try to fix my car on my own, as i´ve got no experience with that).
-
-
hmscott likes this.
-
well email sent to the dell account manager and a refund is in process just waiting to hear back
i just hope the AW 13 R3 wont have problemshmscott likes this. -
CarbonTwelve Notebook Consultant
-
sorry about that, okay so then i guess they really have any quality issues in china ... hopefully looking forward you will find a solution (replacement or any fix by a technician of dell).
Damn² i hope mine won´t have any issues once it arrives ^^
Regardshmscott likes this. -
So I did some research and found that the AW15R3 has 2 problems that can cause the overheating and their solutions:
1. Undervolting - a redditor stated undervolting by 0.15volt reduced the temperatures by ~10c which is amazing.
2. Re-pasting. This is something I really want to avoid. Opening the laptop and replacing stuff - I dont feel like doing that. I mean, Im paying ~2k $ for a high end laptop, I dont wanna mess with it.
I already bought the ASUS GL502 and it sucked (heating and battery drain while plugged) so I returned it for a refund.
That is the point I realized I need a warranty.
Thing is, im getting a laptop from the US and in my country, we have warranty service for ASUS & DELL only (gaming laptop wise).
So MSI are out, ASUS are out, leaves me only the AW.
So what are you guys suggesting? Buy & undervolt? apply paste any way?avalance likes this. -
Yes indeed, i hope AW will fix this by BIOS updates in near future and/or raise quality in focus of pasting CPU in manufacturing process. Maybe they take any action in the meantime, who knows ^^
-
Any idea why I can't configure a 15" with the 1070 on the European sites? I've tried UK, FR and ES and none of them allow it without the GSync screen, it gives compatibility errors no matter what options I try.
-
Regards -
-
Looks like the Alienware site is down
Sent from my iPhone using Tapatalk -
Btw, what is the RMA period in the US?
Sent from my iPhone using Tapatalk -
-
CaerCadarn, ars92, ThatOldGuy and 4 others like this.
-
Sent from my E6853 using TapatalkPapusan and CaerCadarn like this. -
Mechanized Menace Lost in the MYST
Hey all! So, now I'm concerned that I shouldn't have ordered this. I got the following specs. http://forum.notebookreview.com/index.php?posts/10392889
Should I be canceling my order?
Sent from my SM-G935T using Tapatalk -
CarbonTwelve Notebook Consultant
Last edited: Nov 21, 2016hmscott, Papusan and Mechanized Menace like this. -
my replacement should be here wensday due to backlight bleed , can i just pull my ssd driver from current laptop and pop in the new one when it arrives ?
all same parts / specs.
or will the cd key some how not work. win 10 home -
I have an onsite guy coming to my work tomorrow to replace the 4K panel due to light bleed. I want to see how the onsite service works and if it does fix the issue before getting a SECOND replacement lol.
hmscott likes this. -
Sent from my SM-G935W8 using Tapatalk -
Here is a video of someone doing a tear down of the AW 15r3:
The AW 15r3 starts around the 56 minute mark.Aman Krishna likes this. -
Damn. Just tested my AW15. At idle all cores are close to each other (+-3C), when I run OCCT, Core 0 and Core 2 spiked to between 75C and 88C (Changed the limits to 90C) while Core 1 and Core 3 stay between 60C and 70C (Ambient room temperature must be around 20C). Test was able to run without issues for at least 25 min and didn't fail (Wanted to get some sleep) though I think it was throttle a little. Fans are pretty quiet even at high speed. Is this what you guys are seeing?
Lets see what happens after I repaste with some liquid metal in a couple of weeks.
Don't see any light bleed or dead or bright pixels on my AW15 so I plan to keep it and try to see what fix I can do in case the liquid metal is not enough.
Build quality is pretty good and its pretty heavy even compared to the Inspiron 15 7000. I was pretty surprised at how big the Power Brick is.
But the touchpad on the Inspiron 15 7000 feels much better than the one on the AW15.Last edited: Nov 22, 2016hmscott likes this. -
So glad i cancelled instead of waiting and seeing how this circus played out. Likely to never touch Alienware again after watching how everyone is doing with their new toys.
-
I have got a date for them to pick it up and take it away, forever. So sad. It had so much potential and the games were brilliant to play on it. I just spent way to much money on it though to have these kind of problems right after buying it.
Anyone got a good tip on what to buy to replace it? Happy to spend the same amount of money for the same specs.hmscott likes this. -
The MSI GT73VR series......
http://forum.notebookreview.com/threads/the-msi-gt73vr-series.794968/
The MSI GT62VR 1060/1070 15.6" has been getting even more good reports - 15.6" are more popular - cheaper - and the MSI 16L13 whitebox 15.6" with an LGA CPU also is getting rave reviews.
The Official MSI GT62VR Owners and Discussions Lounge
http://forum.notebookreview.com/thr...-gt62vr-owners-and-discussions-lounge.793857/
The Official MSI 16L13 (Eurocom Tornado F5) Owners and Discussions Lounge
http://forum.notebookreview.com/thr...nado-f5-owners-and-discussions-lounge.797128/Last edited: Nov 22, 2016Papusan and Inflatablewoman like this. -
Here are some TDP and benchmarks: (Notebook version GPUs).
1050ti: 60TDP, ~50k 3DMark Cloud Gate
1060: 85 TDP, ~68k
1070: 150 TDP, ~86k
1080: 180 TDP, ~110k
CPUs;
7500u: 15 TDP, 5338 Passmark
6700hq: 45 TDP, 8052
7700k: 140 TDP, 12945
Since the heatsinks etc are all connected it all sort of combines. But in terms of thermals for a gamer I'm tempted to aim for the 7500u+GTX1060 unless that 7500u will bottleneck me, which I doubt. Possibly wait for the quad core version of the mobile i7 (7700hq).Last edited: Nov 22, 2016ars92 likes this. -
A 6700HQ would be the low end Quad core, the 6820HK stock isn't much more but can OC up to a good 20% higher.
There are plenty of 6700HQ / 6820HK running at good temps, in the mid 80's under heavy load, and 60's-70's C normally.
I don't think there are any ULV CPU's with Pascal GPU's configured anyway -
CarbonTwelve Notebook Consultant
hmscott likes this. -
-
aye, waiting for the 7700hq rather than 7500u would be preferred... Dell leaked the 7700hq in their XPS line lately so it shouldn't be too far away
hmscott likes this. -
CarbonTwelve Notebook Consultant
hmscott likes this. -
-
The Official MSI 16L13 (Eurocom Tornado F5)
http://forum.notebookreview.com/thr...nado-f5-owners-and-discussions-lounge.797128/
Or 17.3 inches
http://forum.notebookreview.com/thr...2-owners-lounge-the-phoenix-2-is-here.794530/
http://www.tweaktown.com/news/54212...aby-lake-architecture-improvements/index.htmlhmscott likes this. -
https://www.amazon.co.uk/ASUS-Gamin...947&sr=1-1&keywords=asus+laptop+gtx+1060&th=1
17", 6700hq, gtx1060, FHD Gsync, 16gb memory, 128gb ssd. On sale at £1099 reduced from £1350. Insane price, surely? -
For me a Huge... NO thanks. And 6700hq is almost the weakest processor from Intel outside the worse 6300hq
hmscott likes this. -
Pascal ROG Strix GL502/GL702 Thread
http://forum.notebookreview.com/threads/pascal-rog-strix-gl502-gl702-thread.794993/
So far no 1070 in the GL702, which I was interested in at one point.
There is nothing wrong with the 6700HQ, @Papusan and his buddies are on a "Mission from God" to bad mouth BGA CPU's, ignore their BGA blatherCarbonTwelve and Papusan like this. -
What does BGA mean?
I have no intentions of swapping out CPU/GPU in future. Only SSD/Memory upgrades.
Just wanted a nice looking, relatively low temperature, small(ish) laptop for sofa gaming tbh. Will replace in 3 years.
Thought it was the AW15 but we all know how that turned out...
I can't remember whether or not I read something about the asus losing charge even when plugged in, and ofc temperature issues. May have been another model though.hmscott likes this. -
btw, what is the best way to clean a laptop of data when returning it? Screwdriver to the harddrive?Or is there a less hardcode option, that is proven to work?
hmscott likes this. -
"A ball grid array ( BGA) is a type of surface-mount packaging (a chip carrier) used for integrated circuits. BGA packages are used to permanently mount devices such as microprocessors. A BGA can provide more interconnection pins than can be put on a dual in-line or flat package."
Or Soldered on, instead of Socketed, like LGA:
https://www.google.com/search?num=5....3.0....0...1c.1.64.serp..0.3.217.p7iJGo1xv1M
"The land grid array ( LGA) is a type of surface-mount packaging for integrated circuits (ICs) that is notable for having the pins on the socket (when a socket is used) rather than the integrated circuit."
The AW, Asus, MSI, are all BGA - except for the whitebox MSI 16L13.
The replaceable LGA CPU has it's most recent history in old AW laptops, that's where these fanboi's have grown up, so they miss it, are pissed at AW for dropping it, and live only to bring back LGA.
The real benefit of LGA in laptops is that it's what is used on Desktops, so you can get desktop TDP 91w/95w CPU's in a laptop, but that's 2x the TDP to cool at load.
For most gaming, the GPU is the limiting factor. CPU limits happen at high FPS when trying to keep up with the GPU, but most of us run games G-sync/V-sync at display refresh, which is 60hz-75hz, and even the 6700HQ can keep up.
The LGA CPU performance is only needed if you do mobile / portable rendering on the CPU, or have other high CPU performance requirements, which most of us don't on a gaming laptop.
If you only "format" it, there are tools that will recover everything that was on it.
If you overwrite several times by duplicating a large file, like an OS ISO, until the drive is full, that should be enough.
Or use an app like:
dban - boot and nuke (haven't tried it for a while)
http://www.dban.org/
eraser - the classic, runs in Windows and bootable mode
https://eraser.heidi.ie/download/Last edited by a moderator: Dec 5, 2016Aman Krishna, Papusan and Inflatablewoman like this. -
-
http://zhuomao.en.alibaba.com/produ...ZM_R5860_motherboard_repairing_equipment.html
Last edited: Nov 22, 2016hmscott likes this. -
Bummer, just noticed that £1100 asus with 6700hq/gtx1060 only has LED display not IPS. That's rough. I've heard a lot of people say IPS non g-sync > non-IPS gsync displays.
hmscott likes this. -
Asus does have IPS versions, and I think BestBuy added them to their catalog too.
Definitely be prepared to verify which is which when ordering.
And, if you decide to try a TN, expect bottom tilted display to wash out - but I can't see that mode being used often anyway. Side to side is improved from early TN's, but still going to wash out at some angle.
It's one of those things that you have to see and decide for yourself
A 6700HQ or 6820HK or 6920HQ is more than enough for gaming laptops. Even with 1080 SLI, performance is more than enough for gaming.
All the people that thought they needed LGA for gaming, and bought a P870DM2/3 have found that they are loud and hot, and take a lot of TLC to get running optimally, and have also found that the Prema BIOS / vbios is required to get everything under control.
Not to mention all the fighting with Clevo heatplates and shared cooling with the CPU, requiring thermal pads, shims, and many re-pasting's before getting it as good as it will get, and it's still running high turbine fans at load to keep it cool.
It's fun - LGA CPU's - if you like constant tweaking of hardware and software - and extremely loud fans, but LGA CPU's are not required for gaming laptops
CarbonTwelve and Papusan like this. -
for <only gaming>. Often also used as a desktop replacement because they don't want or have room for a large desktop rig
-
hmscott likes this.
*OFFICIAL* Alienware 15 R3 Owner's Lounge
Discussion in '2015+ Alienware 13 / 15 / 17' started by katalin_2003, Oct 24, 2016.