*OFFICIAL* Alienware 17 R5 Owner's Lounge

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fc5 @ 4.5ghz 15 min


and 10 min @ 4.7ghz (tired now and go to bed ^^ )

 

Tech disabled gsync turned on level 3 overclocking it went to 104 degrees Celsius. Dead pixel too so I'm exchanging.

 

wow that is great! i have repasted LM conductonaut twice on 15r4 and never was able to have cpu and gpu temps like that on I7 8750H (currently waiting for a new systme exchange) . Did you LM only CPU because your GPU temps are amazing as well, and how much LM did you use?...Enough to mirror all the surface of the cpu or less? Even core differential in your CPU are great. I had like 7C difference while you have like 3C. Amazing repaste, don't touch it anymore, it is perfect.

 

Usually laptops of all manufacturers don't get the new GPUs until a bit after the desktop versions are released.
History has shown it can be a month or two on one hand. It has also been delayed as much as 3 or 4 months in the past.
Also, ya something else that happens sometimes is the new GPUs get released on laptops but the top one is delayed a bit.
Regardless at this point they haven't even been announced for desktops so it will be sometime.

 

https://www.pcgamer.com/nvidia-ceo-says-it-will-be-a-long-time-before-next-gen-geforce-gpus/

 

The the pch temps are a little high and might cause throttling. Add about ~2.5mm of thermal pads on the pch and it shouldn't even touch 80c.

 

Will do a pch mod with heatsink and thermal glue but forgot to order the glue ^^

 

Received my Alienware 17 R5 this weekend, and I am pretty concerned about temperatures. This is where I am playing World of Warcraft.


Same, albeit recorded with HWINFO64, later in the dungeon.



Playing Vermintide 2:


And lastly, throttling with AIDA64: https://imgur.com/a/woJDXbu

Return? Have Alienware/Dell send tech out and repaste/heatsink job?

 

I have LM on both you can use the guide from @iunlock . The pictures from gtx1080 Kabylake can be used for repadding. Same pad sizes.

 

I would send it back for a full refund under the 14-days - I would not exchange, because it appears they are still shipping out lemons. By trying to arrange all this "exchange" you will run out of your 14-day refund period. Huge risk and then you might receive another overheating one. Then what ?

What resolution/type is your panel?

Yea, I have seen this almost exactly with WoW. What resolution/type is your panel?

What resolution/type is your panel?

 

1440p 120hz

 

Captn.ko how many drops of LM did you use? Did you cover the GPU anc CPU with 33+ tape? which PCH mod did you use? thermal pad and heatsink? which thermal pads did you use?

I would be really happy with your temps but I think -150mv would cause that temp drop anyway.

I am still waiting for an official answer from Dell if i9 now comes undervolted.

 

I thought dell gives 30 days and would have to honor the exchange computer. TN 120hz

 

just use iunlocks repaste guide. I did the same a few times now and this guide is just great.

no it wont. Gaming with 4.5ghz / 4.7ghz at stock paste would melt the cpu even with -150mv.

where does this idea cvome from? i dont think they are undervolted from dell... CPUs are just diffrent Silicon... some need more juice than other.

 

TN 120Hz Gsync. Curious as to what you think the relation is.

 

It is only 14 days, it includes weekends, and the return has to be arranged following a call to an agent - so do not leave it for the last day.

I was offered an exchange but when I asked was told that by the time the exchange arrived I would be out of the 14 day window and would have missed any opportunity to return it for a full refund. In addition the new laptop would not have its own 14 refund period, and the 12 month warranty would have already started from the first one, therefore I would also "lose" 3 weeks worth of warranty (because it takes 3 weeks to deliver).

In all I do not regret sending it back.

captn.co has done a great job and we have to go back in this thread and read how his system behaved before any hardware changes and what software changes he made to start with, eg the CPU undervolt.

 

Nah, no relation, I thought it was only the ones with the 4K panels that have issues but no...

 

So this comes from your own post. You are causing confusing mate. So you undervolted or it was undervolted by default? previously had a system with 1.3V CPU and now a system with 1.19V CPU? I mean by stock? And what do you mean by silicon? silicon is a material used for many things but not a CPU.

 

Sry bro... i slowly think you have no idea what you are talking about...

Another user and me tried 2 times to explain it to you... no i didnt undervolt and no, Dell is not undervolting... its just a cpu that has a lower VID than my old one... its not my fault when you cant understand what this means...

 

It just happened to be a CPU that required less voltage than others to achieve the same GHz. The less voltage that the CPU requires the less power it expends and the less heat and the more GHz it can reach. More or less. If the CPU was mounted on a socket you could in theory remove it and go try another one, but as it is soldered onto the motherboard it is harder/impossible to do (it can be done bnut it's hard).

 

My temps on my i7 still running great, nothing above 75c when gaming. Sucks the i9 doing so bad.

 

Curious how can I use alien command center to undervolt and what could my i7 undervolt to?

 

30 mins OCCT @4GHZ i know...it shows only 23 min...i started hwinfo after the first 7 atm occt run @ 4.3ghz... will post a screen when 30 mins are over

edit: occt 4-3ghz



occt 4.5ghz

 

Thanks for that. I think it is clear now. This may mean Dell started using i9 CPUs with lower VID? This is a big difference in temps. Anyone getting a new machine with i9 soon? And how can you check the VID values? Which program are you using? Also are you using throttlestop to undervolt the CPU?

 

Hell mine is the Core i7. Tech is coming tomorrow to repaste. I’ll get him to use my Kyronaut.

 

You are experiencing the silicon lottery, no cpu or gpu will use the same voltage as each other, they all very. Use hwinfo 64 to check.

 

I am just wondering now, conspiracy theory, say Dell got hold of a few containers worth full of second rate Intel i9s for a good price ? Is this what we are experiencing maybe? ie crappy Intel i9s?

 

guys just sharing what i did with my alienware 15 r3 gtx1070 120hz gsync. followed iunlock guide. used 33+ tape around dies, i have repaded everything with fujypoly 11mkv( cost me around 40 pounds+plus lm)repasted with liquid metal.
i have undervolted my cpu -160mv and cpu cache -160mv and i never had no crashes on any game.
never undervolted gpu.
my cpu is 6700hq i know....not as powerfull as the new ones.
i play any game like final fantasy 15 etc. everything at max and my gpu and cpu wont go over 75 degrees.
i play metro last light atm and my cpu max 70 and gpu same 70.

if you know hot to do this you will have a sillent beast on your hands!

planning to get i9 gtx1080 later this year!

 

Nice, and good luck with temps I cancled mine and got i7 version.

 

I just got mine today and it runs hot. It hits 100c just playing a source game. The gpu barely gets over 70 but the cpu skyrockets .

That being said, I haven't noticed any performance issues when it does throttle. My last rig would stutter and become unusable at that temp.

What are the reps telling owners are acceptable temps?

 

That's straight from Dell. I still requested a repaste and heatsink.

 

Hi all,

I previously did re-paste and re-pad, but because my heatsink is badly fit, 1.5mm or more thermal pads are required in many places so even though I use all Fujipoly 17 W/mK pad (a real pain in my wallet) it is still not efficient enough. Half a year and they dried out because of extreme temp (it is almost always 30+C in my country).

Now I am thinking of SOLDERING COPPER PAD to any places where a thermal pad of 1mm or above are required (1mm copper pad for 1.5mm gaps, for example). After this process using ONLY 0.5mm THERMAL PADs is sufficient to fill those gaps.

I did have a research through different kinds of solder pastes and decided that Sn63Pb37 is the paste to go. It has melting point of 183C and is one of the most thermal conductivity.

The only thing that worries me is WHETHER THIS SOLDER PASTE CAN STICK TO THE "GREY" ALLOY OF THE ALIENWARE'S HEATSINK OR NOT.

So, could you please give me advice on this?
Thanks so much.

Edit: Sorry but I will mention you here @Papusan @iunlock

 

Fujipoly and Alphacool 17 W/mK are very hard, do not compress good and very brittle. They perform very well under firm heat-sink pressure. And terribly expensive. But that you know already.

I switched to 10 eur Gelid pads 12 W/mK and highly recommend. They last, stay wet, compress and are cheap. For your case I would recommend 2mm, they easily compress 50%.
Greetings from Amsterdam.

And they are available 0.5, 1, 2 and 3mm.

 

Hey thanks for your advice but I want to copper-pad my heatsink, because in no way padding with thermal pad (even top quality) for gaps THAT wide is good enough.
My question is whether i can solder the copper pad to non-copper part of the heatsink using Sn63Pb37 solder paste.

 

I do not think you can solder on to a heatsink. To solder you will have to raise the temperature of the two surfaces to over 250C (I solder at 280C or more) and the heatsink bulk will suck the heat away, you will need some very strong soldering iron .. like a reflow oven! Maybe if you use a plumber's soldering torch ? The soldering paste is called flux an "acid" that when it heats up boils cleans away impurities and helps the soldering process, it evaporates/boils away, and typically you try to wash away what's left or it will "eat" your copper tracks. Thermal grease on the other hand stays for a very long time / forever. Two different things. Perhaps if you took some photos of what you want to solder where?

 

To sold the copper pad into heatsink I intend to use heat gun https://www.amazon.co.uk/dp/B005VOFCAS/ref=olp_product_details?_encoding=UTF8&me=
The solder paste I will use is a good one https://www.amazon.co.uk/Insat-Sn63.../B00B36BDMO/ref=cm_cr_arp_d_bdcrb_top?ie=UTF8 with melting point 183C.
The locations of where copper pads will be applied are as the image below. Damn one of those requires even 2mm thick thermal pads, the rest varies from 1 to 1.5 mm. Unacceptable

As you can see, those pads are NOT in the "main" part of the heatsink so there will be no serious heat sucker problem.
Cleaning the remaining flux is a trivial task I guess.

So my question is still if solder paste can stick into those locations.

 

Buy new heatsink and try other thermal pads.... http://forum.notebookreview.com/thr...e-recommendations-update-thermal-pads.796820/

 

Sorry but it's not my option. Because

• Buying new heatsink is expensive (in aliexpress it's $70/each I guess, not exactly but I remember around that)
• Most importantly buying new one doesn't guarantee that I will have good one and fix my current issue whilst using my idea (if the solder can stick) will surely work

 

Let's take a step back, what problem are you trying to fix? Is this the AW 17 R4 heatsink? Those peripheral pads are "peripheral" and am not sure are relating to any serious problems? I thought it was the CPU main copper plate not coming into proper contact with the CPU die itself that has been causing problems - CPU overheating?

 

Some official info (from Dell tech) you will be interested in:

I have found some information about the core voltage, there has been bios update last week (most likely this bios was already part of the newest factory systems) and one of the things its modifying is the cpu performance / thermal behavior which leads me to think that there might be voltage change within this BIOS version 1.1.6. VID value is the voltage for cpu core so in case of undervolt...its basically change of VID. Still the temps will be averaging at around 90c or maybe above so again, in case you decide to get this config again, overheating is not the case until cpu is averaging above 96c (average temp is not peak temp) you can get even 99-100c on certain cores for 1 - 2 seconds but if average temp is below 95c then its not considered as overheating with i9 8950HK CPU.


What is important is that they have made changes for the CPU performance and thermal behaviour. Looks like temps are still going to be high without repaste. Getting the first released systems is always a risk.

 

The CPU and GPU' temperatures are fine BUT the chips supporting them (MOSFET, VRM, VRAM, etc) are not. So even though in HWInfo you have beautiful values, games or other heavy tasks still stutter.
This AW heatsink design and build quality is so crap...Spent tons of money on it already


PS: Yes mine is 17 R4 but the I think the 17 R5 is almost the same, and solution for 17 R5 is almost the same too. So I posted here.

 

As long if you have proper contact (check imprints on the thermal pads and also examine carefully the sides and try to use a small flashlight on the opposite side to detect all possible gaps) then the temepratures of the mosfets, vrms etc are perfectly fine.

 

What Cpu and Gpu? The picture shows two pipes TRIPOD HS.

Why not go for the bigger one with more pipes?

 

There is no gap after my last fix. But even without gap, if the gap is too wide you will still have problem

• Heat transfer capability is at most only 17W/mk. With too thick thermal pad eventually you will have overheat problem anyway.
• The overheated thermal pad will be degraded overtime, eventually turns into rigid -> reduce thermal conductivity

So although currently it looks fine with my last fix, I will copper-pad it.

 

I just did a search "AW 17 R4 heatsink" and took the first image with decent resolution. So to be clear my actual heatsink is SUNON with 3 heat pipes. Sorry for the misleading.
The image I used is just example of where I want to put copper pad.
CPU: i7-7820HK
GPU:GTX 1080

 

I have sewn desktop boards with far lesser cooling. I dont really believe the heatsink is an issue with proper contact

 

I don't know, but my first try to re-paste + re-pad happened about 7 months ago. Recently I opened the lap and noticed that several of those pads cover the mini chips were dried out. You can use your hand to turn them into debris.
So I guess it's quite hot.

 

now we can say that dells advertising is correct after 30 mins GTA5, Peaktemps in low 90s, AVG high 70s

 

This statement does not compute

That's a great leap of deduction - stuttering does not necessarily mean that some ICs on the motherboard have got too hot. It can be, and probably is a million other things. Unless you have used a temperature meter on those ICs and saw them exceeding 100C? Actually plain old ICs and transistors work up to 125C-150C, and 70C-90C would not bother them too much.

Ahh, when the thermal paste crumbles into dust it means it has dried out which means it was a crap paste to start with. It also means it may be exposed to the air whereas what has been sandwiched between plates and ICs sees less air so it dries less. I have taken heatsinks off CPUs before and noticed the paste had become very hard and brittle, now I use Arctic MX-2 and so far so good and lower temps (a few months). I do not know how long it will last, the next service will tell me.

 

There is a BIG thread on this forum about stuttering causes by not having adequate cooling on those chips. So could you please stop arguing about this? It may or may not because of this but I want to try. Doing so definitely not harmful to the system by any mean.
For your latter comment, I wrote PAD not paste.

I would be very grateful if someone could answer my original question Otherwise I have no way but try.