*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

I wasn't talking to you about the Acer as you've already pointed out it is soldered.

https://mobile.twitter.com/EurocomT...ter.com/EurocomTech/status/920671770755166208

But there is an RX 580 MXM, even een RX 480

 

On A51M it will not work because nvidia GSYNC will break on AMD cards.

 

Yeah that's true. But since Nvidia nowadays supports freesync up to a certain degree, it's just a matter of time when we can choose between Gsync or freesync (in the same monitor.) NVIDIA tried to make it proprietary on PC's while on laptop Gsync already works according to the freesync method (without extra hardware just software).

That's why Nvidia can "license" freesync monitors to use Gsync. They already use a freesync form for laptops, all that has to be done is to make that mode switchable (like with optimus). Could be a registry setting (bit i'm thinking bios in combination with kernel)

 

That won't work because Dell and others paid huge premium to get custom panels certified by nvidia for GSYNC. Opting for FS2 will ruin the investment and you can say 500-600$ is saved w/o GSYNC and with Fressync compatible panels. Nvidia won't allow it at the end of the day.

 

How embarrassing was most of the vitams of the 51m area, I was playing the division2, when I see a smoke come out in front of the monitor and soon after the notebook turned off at once, what a disappointment so expensive notebook with poor quality, it only takes 10 days I'm with him, to make matters worse I'm with him in Europe and I bought in USA, I do not know how the support will be done

 

Ouch, another one bites the dust. What bios are you on ?


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I also have my monitors/TVs super dim, even while playing. My TV for console gaming is set to 0 brightness, and I think I have this laptop a little less than 50%, and my external monitor at 0

 

Is there any way to make the rainbow effect while starting the laptop permanent?

 

Yes, you need to go into the FX settings in AWCC, I believe its under the advanced lighting option

 

Wow I’m the opposite, I need eye searing brightness. It’s only then when you can see all the details in the game. But I’ll be blind well before you


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I do not know to tell you, I always did the updates but I do not remember if the bios updated. sad

 

When did you place your order, and when did you receive it?
There's been a lot of talk bandied about regarding "batches", so I'm wondering if there is any credence to the notion that these "burning issues" have been addressed such that the "new batches" are immune, or if such statements amount to nothing more than a con job on Dell's part.

 

well mine was ordered 4th march delivered 19th march ordered from dell direct mate bios 1.3.2 and vbios 200w

 

mine was purchased by HIDEvolution, the date was on March 25 and I get there from April 10 th to the 20th it stopped working

 

Jeez, scary stuff. I’m on week 2 of mine with some good gaming and benching on it. Bought from HID with stock paste. Every time I start a game up I do a prayer first


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Someone here has some knowledge on which parts (DGFF) can be considered from "1st gen" as they say there are parts number that can identify whether that's from a newer variant or not. Hidevolution has the Area 51m as "In Stock" so it may have been from an earlier shipment. Its pretty scary times for Area 51m buyers.

 

Oh I know about those, I was specifically referring to Vega 56+ cards.

Issue isn't G-SYNC since there are non G-SYNC panels.

AMD cards use HBM so Dell would need a new modified heatsink maybe for the card.

I don't see them adding AMD unless Navi is successful.

Sounding like there might not be a "new batch" after all. And the new BIOS still doesn't prevent the issue.

I'm still curious why this isn't affecting every Area-51m if it was a design flaw. It's affecting a lot of us but not all of us. Some of us has owned the laptop for 2 months.

 

For anybody playing Division 2, what GPU speed are you holding? With slight UV mine hangs out at about 1920mhz and drops down to 1890mhz after about 30min... Balanced fan....

 

With overclocks I never go below 1900. Usually hovers between 1905 to 1995. All depends on your overclock and temp


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That sounds about right. Temp isn't the only factor here. If the GPU is being heavily stressed, it could also hit a power limit, lowering the clock speeds. One scene might hit 1890Mhz @ 200w whereas another scene can do 1920Mhz.

Temp/Power both play together in this. However since it's balanced fans I'd check temps. After 87C it'll throttle down.

 

Its something bad in that laptop..and i don t think will be fixed soon..

Open the laptop and put some fotos here..

 

Well.... all this seems very bad... what's the ratio of the working/dying laptop ?

 

I am afraid to open and lose some guarantee, on the second I will contact the technicians and see what can be done

 

We will never know. Only the people that come here when something happens is only what we will ever truly know. We will never know how many total sold also to know bad to good ratio

 

So stock nvme drives are Toshiba ? I have the two 1 TB in raid 0 on the way and curious if I’ll have the same drive

Have Samsung pro in other computer I use for work and would tel difference pretty quick- so looking like gonna be worth it to upgrade ...
Do stock come with heatsinks or thermal pads?

And people pretty much just installing fresh copy windows from Microsoft and then get AWCC and etc from dell site for drivers?

 

You can t loose it because everithijg from that can be replaced..thats dell said

How many laptops ordered from dell burned?
How many from hidevolution?

 

Aaah sorry excuse me, by bad. Then you're completely right !

 

I wonder which configurations tend to burn the most, is it always the RTX2080 and 9900K that go up in smoke?

 

Mostly the 2080, a couple 2070s.

 

on first place it depends on the load. Play Division with DSR or higher Res and you will drop below 1900 i think your 9700k is limiting from time to time = lower load = higher boost.

 

Even during stress tests,
Lowest I’ve seen my core drop is high 1800s. But yes I’m only playing in 1080p.


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I don't know for sure if they're all Toshiba, but mine definitely was. It was clearly an OEM model/serial/SKU.

Stock drive came with a heatsink and a small, blue thermal pad in between from what I can see.

I'll personally be doing a nice, fresh install of 10 Pro (versus my Dell 10 Home) cause I'd like to be as clean as possible. and I get Pro for cheap from work.

 

[QUOTE = "martin778, post: 10899581, member: 453718"] Gostaria de saber quais configurações tendem a queimar mais, será sempre o RTX2080 e o 9900K que sobem fumaça? [/ QUOTE]
mine is this configuration

mine is this configuration

 

What thermal pads should I buy to replace ? And the heatsink are metal from Alienware?

 

And know the topics dead but saw on in laws old Lenovo laptop he uses to talk to CAT machines. And guess what it has ...

 

So has anyone replaced the thermal pads on their m15? My M17 runs cool on the GPU but the heat is pretty erratic on the CPU. So it definitely needs a repaste. My replace the thermal pads too since I'll be in there anyway. Just curious what thickness I might need.

 

My Area 51m died tonight..... Ordered through Dell on March 17th and received it on April 11th. i9 9900k, 2080....... I'm not a big gamer, my use was for video editing.... I tried the Division 2 for the first time tonight.... I played it for about 20 min. I had the fans set to performance. The screen went black, lights went out and that was it. Dead.... Never opened the case, and it was never modified or overclocked. Dell did the update to the bios remotely. This was my second issue with this laptop..... The first was the left trackpad button would stick when releasing making it impossible to move windows around on the desktop and highlighting text. I'm really disappointed, I liked the laptop a lot. Unfortunately, I will get a refund and wait until the kinks are worked out.

 

Did you have the 190W VBIOS or the newer 200W VBIOS?

 

Dell updated the bios remotely when they were trying to diagnose the trackpad issue.... I'm assuming it was the 200W.

 

When i set aw command to 5 ghz. why is it running at 4.8????
Is there a manual for this?
@hmscott

 

That's the issue. Dell increased the VBIOS wattage but did not adjust the voltage accordingly which is leading to these burned systems. Get a replacement if you can and this time do not update the VBIOS and ensure that they don't give you the updated 200W VBIOS on your next system or just wait until the issue is fully resolved.

 

5 GHz is when you're using 1 core. Often times you have many apps running in the background thus, more than one core is active most of the times that's why you'd rarely see the 5 GHz number. If you launch HWiNFO, you will see that the max CPU clock speeds do reach 5 GHz from time to time.

 

Open and put some pictures!

 

I'm assuming you were running at stock speeds? No undervolting or overclocking?

 

Nope... Nothing..... It ran as it came from the factory

 

Seems like many people fail playing the division 2 lol ....


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AWCC is in fact broken for this system. It only overclocks 6 of the 8 Cores.

 

Which is ironic because thats the game they give you for free!!!!!!!

 

5ghz bios OC Performance Mode

 

whelp, back to XTU and Afterburner I suppose... Would have been nice to have it all working in one single interface, not that AW CC's layout is the most intuitive anyways.