*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

No, literally, just picking the AWCC option for Performance.... over Balanced. I tested it twice this morning, I could not get past 115 w on Balanced, at Perforamnce, hit 125.6 or so.

Guess his problem is something else, my BIOS is not quite the same.

 

anyone encounter Event ID 13 from source nvlddmkm cannot be found
my 2080 randomly crashes in games and that was the error, i googled a lot some people with amd cpu got this problem cause of power supply to pcie card issue
but mine is intel...im running i9 9900k
gpu temps never went higher than 65
cpu is around 70-75
sometimes the game never crash, sometimes crashes after an hour, sometimes a few minutes, its just random
i googled lots of people with this error rma their card and the problem is still there, so doesnt look like its a card problem but i cant tell, anyone got solution on this?

 

What driver are you using?

 

hey folks, i have an R1 2080/9700. Ive got it hooked up to a 32 inch monitor. On COD warzone, i cant seem to break 100 fps on high settings. I was under the impression that it can easily break 1245. Using NVIDIA drivers 452.06. Any help on squeezing some more juice out of the card. I'm using Full Speed on thermals. I understand that COD is a very graphic intensive game but not being able to break 100 has me feeling a bit sad

 

Did you ensure to set your nVIDIA Control Panel / Manage 3D Settings / Power Management to High Performance then reboot?

 

Actually i had not. Just switched it to high performance. I'll report back if that does the trick. Cheers mate!

 

Don't forget to reboot matey. Good luck.

 

im using 452.06
but i have this issue since day1 i got the machine and now its nearly a year
so i've been through a lots of driver versions
now my warranty is less than 80days
but im not really sure rma is a gd idea after seeing so many results that rma doesnt fix this issues
plus dont want to apply those thermal pads to new card again :'(
really pain in the ass
i saw that some say its a power issue but wondering did any of you ever got this error

 

Can you please uninstall your current driver using Display Driver Uninstaller and try this one: https://dl.dell.com/FOLDER06357089M...aphics-Driver_01JWT_WIN_27.21.14.5155_A01.EXE

Make sure to right click on the file you just downloaded, go to Properties, then hit Unblock from the bottom right as it may be blocked since it was downloaded from the internet, if you don't do this before you run the file, then it may not install correctly.

To prevent this automatic blocking of files in the future so you don't have to go unblocking every file you download to ensure it runs properly, follow the guide in this thread:
http://forum.notebookreview.com/threads/are-you-sure-you-want-to-run-this-file-yes-or-no.825668/

 

It's the game. Everything set to high is going to make the fps be in the 75-110 range on 1440p from my experience. I prefer my fps to be around 150+ so I've turned a couple of the settings to low (you will notice that is what a ton of the competitive/streamer guys have done as well). I also run on 1080p on a 25inch monitor which seems to be a perfect spot for me. What resolution are you running?

 

I'm running it at 2560x1440 might have to bring it down to 1080 to get the extra juice. The power management only got me a couple more fps but nothing to big. The game is just simply too intensive

 

You're right, that's why I stick to the oldest BIOS possible and vBIOS. For now the trick is working for AWCC but once we get stuck with the temp slider ima roll back instantly using this hard uninstall method.

I've got the 9900k/2080 variant of the R1. I get 80/100 FPS on latest NVidia drivers using high settings in Warzone (1440p monitor). My PC fans are set to balanced mode and the CPU and GPU don't exceed 74°C (no throttling ofc).

 

Since Frank Azor left, it seems ..... uneventful with Alienware, do you guys think the brand is in trouble now since Vivian Lien took over his position?

 

I think it's just getting better IMO. The R2 is a live proof. So is the m15 R3/m17 R3. I've seen the thermals on them and they are much improved.

 

Hey guys,

I just updated Windows to version 2004 and since then I cannot launch Intel XTU. It crashes on the splash screen. I tried with my old version and the last one, same thing...
Any idea on what happens?

Thanks

 

Guide: How to unlock the GPU Thermal Limit Slider in Alienware Command Center

 

What would be very nice is if you could write a guide on how to completetly unsinstall AWCC + OCcontrol. All the regestry and all the files directory etc...Even dell don't have a correct procedure for this.
Only @Spartan@HIDevolution could do it! lol.
For myself, i sometimes disinstall AWCC, OCcontol and realtek audio (this one i use DDU). I then reinstall AWCC, reboot, install OCcontrol and realtek audio. SOO complicated for nothing. Then when i finally succed i go to services and set AWCC to automatic and not delay. Finally i find that i need to open the software twice for it to open correctly. The first time i open it it rarely opens audio in AWCC. This software is so full a bugs, it is scary to know that it runs the fans of our cooling system.

I must have uninstall this software 100x times in the past 4 years and still...do not succeed all time.

If your GPU is not exceeding 74C it is probably because it is lightly throttling. Dell's protection GPU is set at 75C. It drops it's clock speed by a few hundreds MHZ (and framerates) to keep it cool.
You can bypass this light throttling for better performance by setting a profil at 78C in awcc (if you are running bios above 1.5.0) or at 87C if you are running bios 1.5.0 and before.

When i updated last week i had no issue except my firestike graphics score droped 1K.

 

@Normimb you could install Asus GPU Tweak, set the program to open when Windows starts, create a profile for 78c and never need to worry about it again? Thats what I've done, yes its an extra app but means I have no need to reinstall AWCC every 2 weeks.

 

Yes you are right. I have tested that before and it was working well for temps. The problem was that i still needed AWCC to control volume and lightning so i installed both ASUS and AWCC.and that created conflict (if i remember correctly).
But i will keep your suggestion in mind when trouble comes againg with awcc. Thank you.

 

If you don't use AWCC for overclocking or undervolting, turn the Fusion tab to off on the homepage of AWCC, this allows lighting and fan control without interfering with OC and UV from the likes of ThrottleStop.

I got fed up with AWCC I now only use it for lighting and fan control as mentioned. Asus GPU Tweak manages GPU temps and runs in the background without the need for constant maintenance or changes daily, it just starts and does its thing as comp loads. ThrottleStop manages CPU undervolt and overclock and again opens with comp and sits in the background with no need for daily maintenance.

 

Good info thanks. I will redo some testing this week with asus GPU tweak.

 

Guys, how can I make a dump from my current bios? With FPT11 I got an unexpected error file instead of the .rom file. AFUWIN has an error message: "31 - error...".

 

Hi guys, I really hope someone can help me because I think I'm going to give up...
I own an Alienware Area-51m first version (I believe it is also one of the very first models, received at the beginning of March 2019), in its version with i9-9900K and RTX 2080 (and 32GB of RAM, if it can be useful as information).
I think I have really done everything you have recommended so far in terms of software: I have a coolpad, the BIOS version is 1.5.0, the VBIOS version is 1.0.0.5 (the 180W version), the Nvidia Drivers are to the latest version 452.06, as well as the system is updated to the latest version of Windows 10, Alienware Command Center works correctly to the latest version with the temperature slider that can move, I proceeded to downclock the CPU speed to 4.7 GHz, and to set the maximum GPU temperature to 78° C, the fan setting is at maximum possible while running games.
Unfortunately, nothing seems to work in the game: with light games obviously no problem, but as soon as I use heavier games (for example, TC's Ghost Recon Breakpoint, Metro Exodus, or even Insurgency Sandstorm, to name a few), the temperature holds up for a few dozen seconds to the limit set, so it continues to rise anyway up to 87-88-89° C up to the famous throttling (temperatures seen for a moment in game via MSI Afterburner + RTSS). Then the temperature drops to less than 60° C (extremely slowly), and the process repeats.
I also tried to set a limit on the number of frames, to try to limit the use of the GPU, but it didn't give any results.
Seeing some of the last posts I tried to set the limit temperature also through Asus GPU Tweak II, but there is no difference.
Nothing changes whether I use the PC with working air conditioning in the room or not.
All this has been new to me for a few weeks now: I remember playing and finishing the heavy games indicated without problems. But right now the problem is there and I want to solve it.
It is as if the computer correctly sees the set temperature limit, but the heat is so high that it cannot maintain the "target temperature" and ends up making it rise anyway.
Where can I be wrong?

 

Have you ever repasted? It sounds like your either have poor / no thermal compound left and the temps are just rising out of control.

If you have repasted and it's still doing this then the heatsink may be the issue. I would start with a good repaste if you have not already done so. You can tweak software all day long, but if there is no thermal compound left then the temps will keep rising until you throttle.

 

If you still have a warranty with Dell, I'd speak to them. Could be a heatsink issue or as @MogRules mentioned the thermal paste maybe the issue. If you are not comfortable changing it I'd check if Dell can help.

 

Could you run 3DM Fire Strike and then show the graphs in Monitoring window? Maybe repeat Firestrike two times in a row. Then take screenshoot equal as the pict below and post it.

 

Repaste does not lose the Dell warranty? This is the only thing I haven't done because of this fear, until now.
Speaking of Fire Strike, where do I find it? I found a Basic Edition, but it doesn't allow me to view the graphs.
If it can be useful here are the results anyway https://ibb.co/gzzpF1w . During the first test, the GPU hit 83° C.

 

Repasting or upgrading does NOT void your warranty for any Dell computer provided that you don't cause any physical damage whilst doing so.

 

Hey folks! I follow this thread, and it's become massive. Tried to see if I can find the answers to my dilemma on here and I couldn't. Hope someone can help me out, and I appreciate it.

So I have a Area 51m with i7-9700K, RTX 2070, 60hz screen, and x2 240W power adapters

I bought a used RTX2080 on eBay, and I downgraded my bios to 1.5.0 because I thought it would fix my problem. The 2080 is underperforming and makes the 2070 seem incredible. I can't seem to get pass 60 fps average on 3dmark on the first graphic test. With the 2070 the fps would range from 80-120. I also find it odd that with the 2070 my screen is not G-Sync capable, but with this 2080 card my screen is now G-sync capable. So I made sure to turn that off before the test for I figured maybe that was it.

Then I thought maybe the laptop requires a 330W power adapter since I'm using a 2080 now. That would be the easiest fix I guess. But I just don't want to go through the trouble if the card is just a dud. I don't know what else to do.

I did a factory reset of windows. I reinstalled the vbios, reinstalled Nvidia, I unlocked command center gpu slider. Heat isn't a problem.

 

Do you get any sort of warning stating you have only one charger connected or underpowered chargers? If so then chances are the compute is downclocking as it doesn't think you have enough power to run the CPU and GPU at full load.

 

Wow that was fast. Thank you for getting back to me so quickly. I've been trying to figure out how to post images on this board..

So yes I do get a notification . "Saying undersized adapter is detected" "Please ensure AC adapters are connected and supply recommended power. Low power may impact performance and charging"

So I guess that's it. With a 2080 RTX I must have a 330W AC adapter for one of them.

 

You could also go in Nvidia 3D settings and make sure V-sync is not set to adaptative (to your 60hz panel refresh rates) and that you do not have max frame rate set in the other settings.

 

Check nVIDIA Control Panel > Manage 3D Settings > Power Management then ensure it's set to High Performance then reboot

 

I'd imagine the same issues would happen with 2070 if it was a settings problem?

 

Yeah my settings haven't changed. Just the GPU, and so I'm hoping the power adapter will fix it, and I'll report back if it does.

Thanks everyone for your input. So I made sure there's no V-Sync, and that the power is set to high performance in Nvidia. I also changed the thermal setting in the command center to performance, and the power to high performance. Made sure V-sync was off in 3Dmark, and I got the same results. I also have G-Sync turned off.

I noticed that GPU frequency is 1575mhz and the Memory is 5000 in the command center. Is that correct?

Idk if this helps but my fire strike score is 10356 with the RTX 2080, and with the RTX 2070 it's 18793.

 

@joels0827 GPU should be around 1800-1900mhz with a memory clock of 7000mhz if I remember right. I definitely think the 330w charger along with your 240w will do the trick.

 

Guys I own an Alienware area 51m Spec are as follows:
I7 9700K
16 gigs of ram
Rtx 2070.

Ive recently purchased horizon zero dawn, and on favor quality graphic settings with two adpatera plugged in and performance set to high in comman center, Im barely getting around an average of 60 fps, that to with stutters. Does any with the same specs have the same problem.??

 

It looks like 60fps in 1080p with a 2070 is pretty consistent with the benchmark here : https://www.techpowerup.com/review/horizon-zero-dawn-benchmark-test-performance-analysis/4.html
Apparently this game is very demanding, but it's nothing unusual for a ps4 port.

 

Hello everyone. I recently got myself an area 51m r1 with a 2080 and i9 9900k. I kept the bios on 1.5, undervolted the cpu and gpu and everything is working really good.
There is just one exception : my screen keeps flickering at random when I activate G-sync. I have the Chei Mei CMN175F panel and I read on another thread that other people had the same problem with this panel on bios 1.5 but not on 1.6.2.
So I am considering upgrading the bios. Especially since I also read that it is possible to bypass the bios temp limit for the 2080 by using HWinfo to control the fans.
Now I have 2 questions :

• Is the bios temp bypass method working well and is there any reason not to use it ?
• If I upgrade my bios past 1.5, which version should I upgrade to ? Is there any other problem introduced past 1.5 other than the new temperature limit ?

 

If you're gonna upgrade past 1.5.0 then you might as well just install the latest BIOS since they all have the throttling issue the moment the GPU reaches 75C

 

The bios bypass is working. I recommend 78C overclock profil and bios 1.7.3 if you wan't G-sync to be effective. A good paste like phobya nanogrease on the GPU will give you excellent performance with this settings. Almost at par with people running bios 1.5.0. My best firestike score i 24300 with 30K graphics. I usually get 28,29k graphics stable.

I personnaly like G-sync while gaming and your panel is the second gen chi mei panel (for the area 51m) and it is excellent. Color are great mimimal lightbleed and contrast ratio very good.
But what ever you chose to do: DON'T EVER REVERT TO BIOS 1.3.2 because the will most probably brick your laptop.

Edit: For the Hwinfo workaround i don't recommend it. My testing gave me no better results then the 78C overclock i mentionned before. Like @dbent mentionned you fan speed is now control by Hwinfo instead of AWCC and you have less control. Your GPU will run hotter without throttling but you won't see an increase in frame rates while gaming.

 

Can second that the HWInfo workaround works fine. Only downside to it is you can not control the fan curve properly through HWinfo because it is stuck with some very specific RPM settings so it will make your fans ramp up and settle down in a very jarring manner which is the reason I personally stopped using it.

 

So I ended up updating the bios to the latest version. Gsync is working fine now but I can't manage to get the HWinfo workaround to work .

Here are my current results while stressing the GPU at 100% with game level cpu usage :
everything default -> serious thermothrottle at 75C
controlling fans with HWinfo -> Still throttles hard at 75C
Using Asus Tweak 2 with a max temp at 87 -> Serious thermottrotle now appears at 79C
Using Asus Tweak 2 with a max temp at 78 -> Thermottrotle at 77C but a lot less brutal (clock lowering to 1700/1800 instead of 500)
GPU undervolt (1900Mhz at 0.9V) -> I can't get the GPU to hit 79C, it's stable at around 75/77 even affer running for over 30mn

So things aren't bad overall but that's with an ambient temperature of around 20C. Temps would get a bit higher with higher ambient temp.
Ideally I would like my gpu to keep running at full power even if the temperature was to hit the low 80s. I'm not sure what I'm missing concerning the HWinfo workaround. I know the fans are managed by HWinfo because I would set the HWinfo fan profile at 0rpm bellow 50C anb 3200rpm above. And indeed I can see the fans kick in right at 50C. but doing so won't even help me pass the 75C limit. Any suggestion ?

 

Set the 87C profil in AWCC instead of asus tweak. That should work. If not maybe the latest bios won't allow it? It was working with bios 1.7.3 when i tested it.
Again, you won't see a big increase in performance but you will run hotter.

 

Thank you so much! That was it, now I can get my GPU above 79.
I am not trying to push for more fps and I'm gonna try to keep it bellow that. I just want to be able to maintain my current performance if my temperature were to go up a little bit on a hot day.

 

Is it? But it was just at favor quality, not even ultra. I see that our specs are far superior than the recommended one. Imagine if I put it on ultra, I wud only get 40 to 50 I guess. Either my latop is underperforming or the port is really bad.

 

So when updating via Geforce Experience to the latest Nvidia drivers when it got to the part of the installation towards the end where it is installing the USB-C driver, it got a blue screen and restarted. I remember it doing this months ago as well. Is this something I should be worried about? Driver was installed regardless and all looks fine in Device Manager. Does our RTX 2080 card have a physical usb-c port on it? If not, I'm guessing that is probably what caused the bsod since it couldn't find it.

 

I find people vastly underestimate the quality of the second gen chi mei panel.... it is fantastic. Compared to my AW3418DW, it only fails a bit in terms of color saturation, but makes up for it in refresh rate and contrast.

 

Happens to me when installing the Intel Chipset Drivers or the nVIDIA Driver. You need to ensure nothing is connected to the USB ports or Thunderbolt. As in nothing, not even a mouse.

 

ok makes sense..I do have a wireless mouse that had a usb receiver plugged in..also my monitor is plugged into the usb-c display port. So do you think I should do anything now or just whatevs?