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    3810t doesn’t recognize boot disk, crashes repeatedly - Help!

    Discussion in 'Acer' started by KDragon5, Feb 7, 2010.

  1. KDragon5

    KDragon5 Notebook Enthusiast

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    Hi all, I was lucky enough to purchase the 3810t-8775, in sig, sometime in August. I was thoroughly happy with the performance and lightness of the laptop, and I basically took it with me everywhere at the university. But one day, under normal web browsing, it froze, and proceeded to BSOD. I turned it off, and when I turned it back on again, all I got was a black screen telling me “no boot disk detected.” I restarted it, but this time it got to the Windows loading screen, and stayed there for ~5 minutes. I restarted once again, and the “no boot disk detected” screen came up again. So I left the comp alone for a couple of days, no charger, no battery, no nothing. Miraculously, I turned it on ~3 days later, and everything worked fine, for about a day, after which similar events happened and I got the “no boot disk detected” screen again. Sometimes, it would actually boot into windows and log me on, but a simple action as left clicking seemed to overload the system, crashing it and taking me to the “no boot disk detected” screen. On the off chances it booted into windows and works, the performance is extremely sluggish and unstable – having more than two tabs loading on chrome will freeze and crash the comp, any hint of multitasking will crash the comp, left clicking on the desktop before all the startup programs have loaded will crash the comp, you get the idea. The last couple of days, it will turn on and allow me to log in, but I get very sluggish performance - the comp freezes for about a minute just trying to open My Computer or minimize something

    Simple question(s): What’s going on? I have physically removed the SSD and I get the same “no boot disk detected” message when I try to start the comp. Is it the internal wiring’s fault? Or the SSD’s fault? And just additional info, the laptop is one of the recalled ones, but has not been sent in yet (I am planning to do so soon), it is running Vista, and I have not tried to update the BIOS, or any of the drivers

    Pictures attached: “no boot disk detected” screen, and an error message that pops up when I press alt-ctrl-del, on the off chance that the comp boots into windows (taken with cell phone, I'll try to get higher res soon)
     

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  2. aznguyphan

    aznguyphan Notebook Evangelist

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    Just sounds like either your SSD has died or your OS is corrupted. Have you tried doing a repair from a Vista install disk?
     
  3. KDragon5

    KDragon5 Notebook Enthusiast

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    update:
    I got my laptop back from the Acer repair place, and it worked perfectly for ~4 days (booted fine, all apps work, etc, so I don't think its a corrupted OS), and the problem reappeared. It seems they replaced the HDD Mounting Bracket (along with fixing the overheating mic cable), which leads me to believe the problem is a faulty SATA connector. Whatever the case, the laptop is still out of commission; I haven't tried repairing from Vista install disk only because it didn't come with one, all the backup stuff is on the ssd

    side note: VERY fast service on Acer's part, they received my laptop 10am friday morning, they sent it back out 9am saturday morning, it spent more time in transit than it did being fixed :)
     
  4. jovetica98

    jovetica98 Newbie

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    I've got exactly the same problem as you now. No idea how to fix it and if acer can't fix it then i'm not sure what to do now. acer did fix replace my battery and added a hdd mounting bracket as well last time I sent my 3810t. I also read in another thread here that someone fixed it by poking the fan back back into place? If anyone has any ideas then it would be greatly appreciated