The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    4820TG HDMI audio stutter problem while playing movies

    Discussion in 'Acer' started by maverickar15, Jul 26, 2010.

  1. maverickar15

    maverickar15 Notebook Consultant

    Reputations:
    11
    Messages:
    171
    Likes Received:
    5
    Trophy Points:
    31
    Hey all,

    Anybody experience problem with HDMI audio output when you are playing movies on the laptop? I have my 4820TG hooked up to a 46" Samsung LED TV via HDMI cable (6 ft) and whenever I'm playing a movie the audio output stutters, sometimes doesn't work at all for several seconds.

    However when I play just music or even games it has absolutely no problem with audio. I tried disabling regular audio output to see if it had any conflicts but to no dice. Anybody found solution to this issue? I'm running latest Catalyst and RealTek drivers from Acer.
     
  2. maverickar15

    maverickar15 Notebook Consultant

    Reputations:
    11
    Messages:
    171
    Likes Received:
    5
    Trophy Points:
    31
    So nobody else has this issue?
     
  3. maverickar15

    maverickar15 Notebook Consultant

    Reputations:
    11
    Messages:
    171
    Likes Received:
    5
    Trophy Points:
    31
    Ok I've found the issue. This happens only when you are playing movies with VLC and AMD powerplay enabled. As you know, if you monitor GPU core / memory clock, you will see the clocks dropping to powersave levels (100/150 ish) from normal operating levels (550/800) often to save power and keep the temps low.

    When the GPU is in power save mode, VLC's audio is affected is and turned off. However GPU very often turns itself back onto normal operating clock and then the audio works again. So this is why I originally described this issue as "stuttering", in actuality it was just following the GPU powerplay clock levels.

    I think VLC team is working on the issue, but the work around right now is to set default clocks with AMD GPU tool manually or disable powerplay in the ATI control center.