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    5732Z Aspire*Hard Drive Failure*Error

    Discussion in 'Acer' started by ben2go, Oct 27, 2011.

  1. ben2go

    ben2go Notebook Consultant

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    My machine is running 7.When I log on, or after a brief period of time,I have a window pop up saying that my hard drive is sending a failure error back.Should I trust this?The pc is about 1.5 years old.Another issue I have is the lack of a copy of 7.My computer is an Acer, so I did make the recovery discs, but that won't do a clean install of 7.How can I transfer everything over to a new hard drive?
     
  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Please post a SMART status (all the attributes) from i.e. HDTune.
     
  3. ben2go

    ben2go Notebook Consultant

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    Thanks.I'll see what I can do.

    Here's what it gave me.The slow scan kept over heating the HD at 55C.The quick error scan came back clean with no damaged blocks.
     

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  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    I'd like to see the contents of the health tab from HD Tune.
     
  5. ben2go

    ben2go Notebook Consultant

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    No results turned up in the health tab.I'm going to run HD Tune again since I've slept on it.
     
  6. ben2go

    ben2go Notebook Consultant

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    Intel(R) Matrix Storage Manager

    Intel Serial ATA Controller: Intel(R) ICH9M-E/M SATA AHCI Controller
    Number of Serial ATA ports: 2

    Driver Version: 8.9.4.1004
    Serial ATA Plug-In Version: 8.9.4.1004
    Language Resource Version of the Serial ATA Plug-In: 8.9.4.1004
    ISDI Library Version: 8.9.4.1004

    Hard Drive 0
    Status: SMART event
    Device Port: 0
    Device Port Location: Internal
    Current Serial ATA Transfer Mode: Generation 2
    Model: WDC WD2500BEVT-22A23T0
    Serial Number: WD-WXE0AB9E2130
    Firmware: 01.01A01
    Native Command Queuing Support: Yes
    Size: 232.8 GB

    CD/DVD Drive 0
    Device Port: 1
    Device Port Location: Internal
    Current Serial ATA Transfer Mode: Generation 1
    Model: MATADVD-RAM UJ890AS
    Serial Number: UH43 318674
    Firmware: 1.00
     

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  7. downloads

    downloads No, Dee Dee, no! Super Moderator

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    We're still not there :D
    Let's use some other software- AIDS or Everest provide SMART status with all the attributes. It looks like this.

    ID Attribute Description Threshold Value Worst Data Status
    01 Raw Read Error Rate 62 100 100 0 OK: Value is normal
    02 Throughput Performance 40 100 100 0 OK: Value is normal
    03 Spinup Time 33 138 138 2 OK: Value is normal
    04 Start/Stop Count 0 100 100 1186 OK: Always passes
    05 Reallocated Sector Count 5 100 100 0 OK: Value is normal
    07 Seek Error Rate 67 100 100 0 OK: Value is normal
    08 Seek Time Performance 40 100 100 0 OK: Value is normal
    09 Power-On Time Count 0 82 82 7998 OK: Always passes
    0A Spinup Retry Count 60 100 100 0 OK: Value is normal
    0C Power Cycle Count 0 100 100 1100 OK: Always passes
    BF Mechanical Shock 0 100 100 0 OK: Always passes
    C0 Power-Off Retract Count 0 100 100 48 OK: Always passes
    C1 Load/Unload Cycle Count 0 99 99 11596 OK: Always passes
    C2 Temperature 0 134 134 16, 41 OK: Always passes
    C4 Reallocation Event Count 0 100 100 0 OK: Always passes
    C5 Current Pending Sector Count 0 100 100 0 OK: Always passes
    C6 Offline Uncorrectable Sector Count 0 100 100 0 OK: Always passes
    C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passes
    DF Load/Unload Retry Count 0 100 100 0 OK: Always passes

    Regardless you should back up your data immediately and proceed to buy a new HDD.
    While I'm not a big fan of SSDs (or to be more precise their prices in relation to capacity) I'd urge you to consider a cheap SSD as a primary drive.
    What happened to HDD prices as a result of floods in Thailand is eye-wattering. It looks like you can get a 120GB SSD for the price of 1TB HDD.
     
  8. ben2go

    ben2go Notebook Consultant

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    event manager makes no damn sense

    get right on that
     

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  9. ben2go

    ben2go Notebook Consultant

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    How bout this?
     

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  10. downloads

    downloads No, Dee Dee, no! Super Moderator

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    That's it- and the bad news is the HDD is already dead.
    The surface of the platter is going and the value itself is very high so it's not a single sector.
    If you haven't done so already back-up all your data as this is going to get worse meaning some of the sectors that are readable now will not be readable at all in near future.
     
  11. ben2go

    ben2go Notebook Consultant

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    Backed up.Looking for a replacement HD.
     
  12. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Drop us a line when you decide on something- I'm afraid this happened at the worst possible moment when HDD prices skyrocketed.