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    5820TG - cannot update graphics

    Discussion in 'Acer' started by Yenkaz, Jan 27, 2011.

  1. Yenkaz

    Yenkaz Notebook Consultant

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    I am currently stuck on the 8.713.3.3000 drivers.

    I am running the HD5650 + i5 m450 model on dedicated graphics in BIOS.

    If I download the stock ATI drivers (yes, I get the 64-bit WIN7 ones), it crashes and reports that "ATI Catalyst install manager stopped working".

    If I download Acers (shudder) 8.741.1.6 ones, it crashes as well.

    If I unstall the VGA drivers and force it to get new ones, it fetches the 8.713.3.3000 ones when I try to update it, and even if I do not, neither ATI's or Acer's updated drivers will install.

    Help. :confused:
     
    Yenkaz, Jan 27, 2011
    #1
  2. Thunderwolf

    Thunderwolf Notebook Enthusiast

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    Thunderwolf, Jan 29, 2011
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  3. Yenkaz

    Yenkaz Notebook Consultant

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    I got the mobility x64 version, yes.

    I downloaded from Acer, Amd's own website, Guru3d in a fit of desperation, tried removing the driver and updating it using Windows Update Manager getting the old driver again.

    My laptop has been set to Dedicated since day two since I discovered that I really did not care. But I tried turning it to mixed without results as well, then turned it back.

    It extracts everything, the Ati window pops up, I select "install", a new window opens and...

    [​IMG]

    And yeah that was the file you linked :-/

    Acer software updater can't find anything either, but I did not expect much from it seeing as how it seems to think that my 5820TG is a 5820T.
     
    Yenkaz, Jan 30, 2011
    #3
  4. ballist1x

    ballist1x Notebook Enthusiast

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    try booting into safe mode and install drivers? random i know but i had this situation on an nvidia laptop over the weekend and got installed via F8 on start up, select safe mode.
     
    ballist1x, Jan 31, 2011
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  5. Yenkaz

    Yenkaz Notebook Consultant

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    When I do that, nothing at all happens when I select "install".

    It may be worth nothing that removing the driver by selecting "remove" does not work either, I have to use the control panel for that.
     
    Yenkaz, Jan 31, 2011
    #5
  6. Yenkaz

    Yenkaz Notebook Consultant

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    Bumping, still nothing :-/.
     
    Yenkaz, Feb 13, 2011
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  7. prikolchik

    prikolchik Notebook Evangelist

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    prikolchik, Feb 13, 2011
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  8. Yenkaz

    Yenkaz Notebook Consultant

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    No good. Same story. Both normal and mobility.
     
    Yenkaz, Feb 13, 2011
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  9. Yenkaz

    Yenkaz Notebook Consultant

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    Bump.

    Still. Nothing works. Argh, anyone with a 3820tg/4820tg/5820tg with a possible solution?
     
    Yenkaz, Feb 25, 2011
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  10. michael_recycled

    michael_recycled Notebook Deity

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    What happens if you go the manual way?
    Get the naked drivers and decompress the archive. Then use "update drivers" and point the wizard to the directory of your newer drivers.

    Michael
     
    michael_recycled, Feb 25, 2011
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  11. Yenkaz

    Yenkaz Notebook Consultant

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    It informs me that my almost one year old ATI drivers are up-to-date.
     
    Yenkaz, Feb 25, 2011
    #11
  12. michael_recycled

    michael_recycled Notebook Deity

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    michael_recycled, Feb 26, 2011
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  13. Yenkaz

    Yenkaz Notebook Consultant

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    What does that link have to do with anything?

    I already tried manually using device manager like I said, picking "manual update", It informs me that my almost one year old ATI drivers are up-to-date.

    Edit: So I finally found a way to resolve it:

    I had to remove the driver, then update manually.. Now to disable windows update to prevent it from "upgrading" me to 10.7 again.
     
    Yenkaz, Feb 26, 2011
    #13