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    6920 Bluray drive problem

    Discussion in 'Acer' started by vimalan, Jan 25, 2009.

  1. vimalan

    vimalan Notebook Enthusiast

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    All of a sudden my bluray drive is missing from my computer and every other programs. What is the problem and how can i fix it? I can open the tray n put a dvd inside. It even spins but nothing comes in screen. Thanks.
     
    vimalan, Jan 25, 2009
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  2. $n!pR

    $n!pR Notebook Guru

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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    This is an age old fix for even XP systems. If you venture to the registry key above by doing the following steps:

    1. Click on the start menu.
    2. If this is a Vista machine in the search box type in “regedit” without the quotation marks.
    3. Maximize the HKLM and then go ahead and browse until you reach the key listed above.
    4. In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
    5. Restart Windows.
    6. Let me know if this works.
     
    $n!pR, Jan 25, 2009
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  3. vimalan

    vimalan Notebook Enthusiast

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    For me, there was only upperfilter. I deleted the key and restarted but it didn't fix the problem.
     
    vimalan, Jan 25, 2009
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  4. ZaZ

    ZaZ Super Model Super Moderator

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    Which drive is it?
     
    ZaZ, Jan 25, 2009
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  5. vimalan

    vimalan Notebook Enthusiast

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    It is E: drive.
     
    vimalan, Jan 25, 2009
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  6. ZaZ

    ZaZ Super Model Super Moderator

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    The model number, not the drive letter.
     
    ZaZ, Jan 25, 2009
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  7. vimalan

    vimalan Notebook Enthusiast

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    Sorry. I don't know the model number. How to check the model number?
     
    vimalan, Jan 25, 2009
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