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    6920G Tuba subwoofer stopped working!

    Discussion in 'Acer' started by simon50, Jan 8, 2010.

  1. simon50

    simon50 Newbie

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    I've had this laptop since November as a replacement for my old 6920G which unfortunately got stolen, and the subwoofer/booster has been working fine with the latest Realtek driver on Windows 7.
    However today I noticed that my music sounded a bit 'tinny', then discovered that the tuba booster thing wasn't working at all. I have no idea when it stopped working, although I suspect it my have physically broken in some way as I've done quite a bit of trvelling with my laptop over Christmas.

    Is there any way I can properly identify the cause of the problem, and how would I go about getting it fixed? I'm not sure if I even have a warranty as I bought it second hand off ebay!
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you tried re-installing the drivers?
     
  3. simon50

    simon50 Newbie

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    That fixed it :D thanks!
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    They can be a bit finiky (the 6920 and 6935 are very similar in design).
     
  5. simon50

    simon50 Newbie

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    Its stopped working again now, making a quiet popping sound whenever I play music :(

    I don't fancy reinstalling the drivers every time I turn it on, has this happened to anyone else?
     
  6. DarkSilver

    DarkSilver MSI Afterburner

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    My TUBA will stop working when install non-Acer Realtek.
    So, I have the Original Acer Realtek Installer with me. :D
    I think you should use the Original Acer Realtek as well. You can find it in Acer Official Website.