6920g won't turn on

My 6920G shut it'sself off, and now it won't turn on. When I press the power button, it flashes on then off. It does this repeatedly if I hold it down.

What's wrong? is there a lock on it or something?

 

Power problem? Try to power it on without the battery. Or only using the battery.

 

Have you tried taking out the battery for 5minutes and then trying, that usually works for me

 

Tried turning it on without the battery.

 

Laptop power plug , got injured .

There is no sufficient contact, to start properly .

If i have right .... by adding your battery fully charged " By another laptop" ,
it will boot .

OR follow this advice .. http://www.acerpanam.com/synapse/forms/portal20.cfm?recordid=1125&formid=3390&website=AcerPanAm.com&siteid=7117&words=all&keywords=&areaid=2

 

battery has around 60% charg. Not a problem with the contact as the battery charge light shows up.

This is insane.

 

Have you tried the solution from the link that kiriakost has posted?

http://www.acerpanam.com/synapse/fo....com&siteid=7117&words=all&keywords=&areaid=2

 

Yes. Nothing. I tried it about 4 times. Still just flashes once when I try to power it up.

 

I'd try it with everything possible removed - DVD drive etc. Even the memory and hard drive in case one of them is pulling too much power from the battery and causing some power management to trip.

If that doesn't work, I'd say the only option is to return it to Acer for repair.

 

Mine used to do something similar. I had to take the power cable out the laptop for about 5-10seconds then it would switch on.

edit - nvm you tried it :/

 

You do realise I was having no problems like this until I sent it in for repairs? I also have sensitive information on the harddrive I guarantee the idiots will wipe, there is no way to back up the information on the harddrive for me.

If I sent it back to Acer, they'd return it to me even more scratched and I can't do without it for another 3 weeks at all. It's crazy there isn't a more reasonable solution.

They ed up my laptop and there's nothing I can do.

 

bump bump bump

 

But you are in a desperate situation, and will have to take desperate measures. There must be someone within striking distance who can pull the hard drive out and get the sensitive information off onto another drive or onto DVD or whatever. It just needs someone with another laptop and a cheap usb caddy, or a desktop and the right adapter. It may cost a little, but it is possibly the only option.

If Acer have messed up the laptop, you have to deal with them. Get photos of it as is and complain again about the damage they have done and show them you have a record of what state it's in when sent to them this time.

You may be without it for 3 weeks, but 3 weeks is shorter than forever.

 

I guess. I'll get it backed up on tuesday.

 

I really hope they change your motherboard this time. It seems that this 6920 was a lemon with defective board, giving you one problem after another. I think this time they'll need to replace the board and hopefully you won't be having such issues.

 

Hi Kitte:

can you try this for me.
hold the power connector and gently push it down, then try switching on.
sounds like a connection problem.

or you need a cmos reset. if you have tried that then sorry.

but it does sound like a lemon.

best of luck
Phil

 

How exactly do you do a CMOS reset? I opened the panel up and I found the battery(I think) but I couldn't get at it without opening the whole thing up(a screw wouldn't come out).

It's not a connection problem because the battery still has charge, and recharged while I plugged it in.

 

battery charge runs of a diff circuit on the power board.

CMOS reset: take out battery and power leed.

then hold down on/off switch for 20 seconds or longer.

this is the new reset method so you don't need to take things to bits.

best of
Phil

 

Well I tried that. Did nothing.

 

its looking more and more like a dead MOBO

if you send it in,make sure you tell them you have data on the hard drive you need for work. and then lets see if they leave it alone.

best of luck Kittie.
Phil

 

Brought it in to the guys today, looks like it's dead. I'm going to push for a replacement given the they've caused me.

The battery life is also missing half an hour(was getting 2 hours + before sending it off, now hour and 35 minutes)... crazy.... that's twice as much battery wear as I managed to rack up in nearly a year.

 

Vista battery monitor isn't the most reliable thing in the world.

 

How on earth do you know your battery life is down when the lappie is dead??

Have I missed something here?

 

This was after I got it back, before it died. I'm pretty sure I made this obvious in the OP given I seperated the initial problems from it dying.

This is based on measuring the discharge myself(also I'm not using Vista's battery monitor, but the RMClock one). Also it doesn't explain why Vista battery monitor was reading one thing before and another now. Seems like an excuse.

 

Emailed acer yesterday morning, still nothing.