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    8104 help please

    Discussion in 'Acer' started by dragonplus, Jan 21, 2006.

  1. dragonplus

    dragonplus Newbie

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    Well I just got my 8104 and things have not gone well. First I tried converting to NTFS and all went well on partition not being used but when I converted the partition that windows was on and it needed to reboot to do it never worked. So I decided to throw in the recovery cd's and just reormat. Do that and when all is good to go I try installing windows updates but with no luck. Not one would install. So I reformat again and try to install updates and they install flawlessly. Get the laptop set up the way I like it and then start surfing the net wirelessly. All of the sudden I get an error where all I can see before it reboots is saying the computer needs to physically dump the memory. When it restarts computer says it used an old configuration to fix its self and I press ok. It runs good for 10 min and then physicaly needs to dump memory again. This time when I try to click ok on the message saying it needed to use old configuration it freezes and does this everytime I try and reboot. So I reformat and try to install windows updates I get physical memory dump again and it reboots. So now i can install about 2 updates at time or it crashes. What is causing this problem and what can I do to fix it? Thanks for any help offered.
     
  2. dragonplus

    dragonplus Newbie

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    Ok so I just ran Memtest86 and I recieved a ton of errors, like 250000. So I think I have some bad memory. Just got the computer 2 days ago and I know newegg.com says that the computer is warrentied by the manufacture, but will they send me out a new one if it has been so soon or do I have to talk to Acer about the problem and try and get them to fix it?
     
  3. Wiz33

    Wiz33 Notebook Deity

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    Try reseating the memory modules.
     
  4. dragonplus

    dragonplus Newbie

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    How do I do that? Just take them out and put them back in or can I do something software related?
     
  5. Wiz33

    Wiz33 Notebook Deity

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    You have to physically remove them and reseat them.
     
  6. ZaZ

    ZaZ Super Model Super Moderator

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    I don't think you'll have any problem with Acer send you some new ones if they are defective.
     
  7. cooldude1015

    cooldude1015 Notebook Consultant

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    Please... seperate your sentences... no one likes reading blocks of words. :)
     
  8. dragonplus

    dragonplus Newbie

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    Well took out the memory and put it back in but still had errors running memtest-86, so I tested each module individually. One tested with no errors and the other had a ton of errors. So right now I am running the computer with the one memory module and it is working just fine. I will call Acer tomorow and hopefully I can just send in the defective memory and not the whole computer. Thanks for all of your help.