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    95c and thorrling is normal for Acer?

    Discussion in 'Acer' started by vorob, Dec 21, 2016.

  1. vorob

    vorob Notebook Deity

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    Acer G9 (593)
    So i've got this wonderful lappy, but the problem is that i'm getting CPU throttle. Take a look, that's what i'm getting playing Quantum Break:

    https://pp.vk.me/c604621/v604621184/1c43d/f_AGxRtfGfs.jpg

    My GPU is around 65, but cpu is hot as hell. Never saw such thing in laptops, it was always GPU to get hot, but here i see CPU work that hard.

    I wonder is that's normal for Acer laptops? And what about clock drops?
     
    Last edited: Dec 21, 2016
  2. smoking2k

    smoking2k Notebook Consultant

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    The uneven core temps of 6700hk and 6820hk strike again. As you can see its just 2 cores that are super hot even though the average core usage was around the same. Can you run prime 95 on all cores to verify the uneven core temps on core 0 and 2 with all cores loaded the same? There are whole treads dedicated to this...

    This one is mostly aimed at alienware but it started off being noticed on msi and clevo notebooks
    http://forum.notebookreview.com/thr...ven-core-temps-due-to-uneven-heatsink.797477/

    There are solutions like better TIM like liquid ultra and such but you might have a warped heatsink or it might just be the crappy bga chips as of late....
     
  3. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Theoretically this CPU should throttle at 100*C according to Intel specs but this can be set to different (lower) temperature in BIOS but the system manufacturer.

    While it's hard to tell if that is the case with your notebook, this definitely is around the temp it should kick in. CPU throttling happens a lot these days, so it's not am exceptional case.

    Did you check if you can under-volt this CPU? Another thing to consider would be new high quality thermal compound - preferably both solutions at the same time..
     
  4. vorob

    vorob Notebook Deity

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    What do you mean? I didn't read whole thread, but from what i read it looks like just poorly installed cooling radiator. Which can be fixed by thermal paste or correcting radiator position.
     
  5. smoking2k

    smoking2k Notebook Consultant

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    Seems even with properly seated heatsinks there have been reports of large temperature differences across cores with these chips. And since your processor is welded to the motherboard you can only play the silicon lottery once ;)
     
  6. vorob

    vorob Notebook Deity

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    Looks like you are my savior... Or savior of Acer service center. I've installed this app, lowered voltage for -0.16 and now it's non higher then 80.
     
    Last edited: Dec 22, 2016
    hmscott, downloads and smoking2k like this.
  7. agmy

    agmy Guest

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    I also have this issue on my G5-793-72AU. (Edit: Without undervolting I get extreme temperature differences on different cores (same problematic cores each time when I tried stress testing with Prime95):

    [​IMG]

    When I tried undervolting at -110mV, I get better temps (Problematic cores 0 at 74C and core 2 at 71C, core 1 capped at 68C and core 3 capped at 61C) but still that persistent difference in temperatures between cores.


    Should I try to exchange this laptop to see if I can get another one with more even core temperatures ? I don't want to even try to repaste a brand new laptop. Or should I jump ship entirely to a different laptop make/model if this is rampant in Acer's Pred line (I know AW had similar issues with the i7 6700HQ but AFAIK the newer ones have resolved this issue). I bought this on the 28th of Dec so I still have about a week to exchange or return it.
     
    Last edited by a moderator: Dec 31, 2016
  8. downloads

    downloads No, Dee Dee, no! Super Moderator

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    It's apparently a CPU issue not an Acer issue, so replacement might not make sense.
    Your temps after undeviating are very good, so who cares if they are uneven - all that matters is that it's cool.

    If it was my laptop I'd keep it.