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    ACER 8930 does not read cd

    Discussion in 'Acer' started by jaapk, Sep 17, 2009.

  1. jaapk

    jaapk Notebook Enthusiast

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    Hi,

    Whenever I insert a CD and click on the drive in my computer the disk ejects and it tells me to insert a cd.

    Ist this a driver issue with Vista?

    Thanks in advance,

    Jan
     
    jaapk, Sep 17, 2009
    #1
  2. chriscatt

    chriscatt Notebook Evangelist

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    chriscatt, Sep 17, 2009
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  3. jaapk

    jaapk Notebook Enthusiast

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    Hi, thanks for your quick reply.

    I tried your suggestion, but it gives the following error:

    Installer encountered an error: 0x80070422
    the service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Any ideas?

    Regards,

    JJ
     
    jaapk, Sep 17, 2009
    #3
  4. chriscatt

    chriscatt Notebook Evangelist

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    Hi, have you tried uninstalling the dc/dvd drive from the device manager, then rebooting and allow vista to reinstall then run the fix it again and have you disabled any services?
    Chris
     
    chriscatt, Sep 17, 2009
    #4
  5. jaapk

    jaapk Notebook Enthusiast

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    I managed to get rid of the error and it seems that he is updating now. If this doesn't work I will try your suggestion of un- & re-install the drive.

    Cheers,

    JJ
     
    jaapk, Sep 17, 2009
    #5
  6. jaapk

    jaapk Notebook Enthusiast

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    Did the update. Restarted. No change. Re-installed the cd driver. Nothing. I really have no clue what is happening.

    JJ
     
    jaapk, Sep 17, 2009
    #6
  7. powerfull499

    powerfull499 Notebook Evangelist

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    powerfull499, Sep 17, 2009
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  8. paula144

    paula144 Newbie

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    paula144, Sep 19, 2009
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  9. jaapk

    jaapk Notebook Enthusiast

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    Thanks, but unfortunately that does not seem to be the solution either.

    JJ
     
    jaapk, Sep 19, 2009
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  10. nklive

    nklive Notebook Evangelist

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    Do you have any new or old software installed like Virtual CD or an DVD emulator like that?
    That might conflict with your drive. Try to disable the DVD drive first, then uninstall the program, restart and finally enable the device.
     
    nklive, Sep 19, 2009
    #10
  11. lastat

    lastat Notebook Consultant

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    Hi Jaapk,

    I had a similar issue with DVD drive. The drive did not read some discs.
    It turned out that was damaged. Acer replaced the drive.

    Lastat
     
    lastat, Sep 19, 2009
    #11
  12. jaapk

    jaapk Notebook Enthusiast

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    @ NKLive: Indeed I have alcohol running. I will try to remove that soft and do as you suggested. I did remove the device before and re-installed it without success, but I did not try to remove Alcohol yet.

    @Lastat: If the suggestion above does not do the trick the Acer goes back for repair.

    Thanks and regards,

    JJ
     
    jaapk, Nov 5, 2009
    #12
  13. chriscatt

    chriscatt Notebook Evangelist

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    Hi, have you tried removing the drive, with the laptop powered down, mains and the battery removed, power it back up again without the drive then shut is down again. Now refit the drive, mains and battery removed, and power it back up again...
    Chris
     
    chriscatt, Nov 5, 2009
    #13