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    ASPIRE 5715Z won't boot!

    Discussion in 'Acer' started by Stephenie, Dec 30, 2009.

  1. Stephenie

    Stephenie Newbie

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    My 17 mth computer suddenly had a blue screen with error messgae PAGE_FAULT_IN_NONPAGED_AREA ......etc it told me to push F8 to open in safe mode which I did but nothing happened! I turned the computer off and now it won't open up again. The power registers but the screen stays blank! Anyone got any suggestions or is it past hope?

    I have tried to contact ACER U.K by e-mail but it won't accept my message as it says SNID number should not exceed 11 digits but it's actually only letting me put in 3 digits!! I've also tried to ring but every number is coming up invalid or 'mail box full'. Anybody know how to actually contact a eal person at ACER?

    I have to say that HP have a very good 'On-line chat' help service, why don't ACER?????
     
    Stephenie, Dec 30, 2009
    #1
  2. Aikimox

    Aikimox Weihenstephaner!

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    Unplug the power cord, remove the battery, press and hold the power button for 20 seconds, bring back the battery, turn it ON.
    See what happens. :cool:
     
    Aikimox, Dec 30, 2009
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  3. Stephenie

    Stephenie Newbie

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    Thanks but already tried this and it didn't work!
     
    Stephenie, Dec 30, 2009
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  4. Aikimox

    Aikimox Weihenstephaner!

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    You can try replacing the memory sticks from another machine or if you have a spare one. But it's probably your motherboard/chipset...
     
    Aikimox, Dec 30, 2009
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  5. Stephenie

    Stephenie Newbie

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    That's what I'm afraid of!! Found someone who has said they can bench test it for me next Monday, so then I probably know the worst! Thanks anyway
     
    Stephenie, Dec 30, 2009
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