Acer 1410 screen problems after hibernation

Hi guys,

I just bought a brand new Acer Aspire 1410 11.6" laptop equipped with the SU3500 processor and GMA4500MHD GPU, 250GB HDD and 3GB memory.

I'm very pleased with my new notebook and have installed Windows 7 free upgrade (it came with Vista installed, which I didn't even bother to test). Now, I'm having some troubles when I'm opening my laptop when it's on hibernation (no problem on boot).

The problem only happens one time out of four (approximatively). When I open the screen, there are vertical lines in the screen (around a hundred) on the whole surface of the screen. I need to reboot to get my screen back to his normal state. The lines are moving when I'm moving my mouse but there is no way to remove it (even if I go again into hibernation and then open it again). Reboot.

It doesn't happen often but it's a little bit annoying, I don't want to reboot my computer half the time after hibernation (obviously).

Is this a hardware problem? As the bug only occurs less than half the time and the lines are moving with the mouse, I thought it was a software problem. But there is no threads on any forum about this issue, and I've already reinstalled the Intel GS45 chipset/VGA drivers.

Sorry for my English, I'm French canadian.
Thank you!
dnLL

 

dnLL - I was having similar problems with my Dell 1470 a few days ago. After opening the lid from hibernation - I had corrupted icons in the taskbar and artifacts (not sure what to call them) around the upper right of all windows - both IE and Windows Explorer. The Google didn't offer much - and I couldn't find a thread here on NBR. And, just like your case - I had replaced the factory graphics drivers with new drivers from Intel a few days before.

Long story made short - I re-installed WIN 7 then installed the latest Dell drivers and the problem has not reappeared. In your case - you might want to do a driver rollback to get back to Acer drivers. I have seen no such issues with either my Acer 1410 or 3810 - and both of them are using Acer drivers.

 

Just did a fresh install of the Acer drivers (which are older than what I actually had). Will see what happen.

My Windows Seven is a Vista upgrade licence. I would like to do a fresh Seven install but I must install Vista first... which is what have actually been done.

 

I think you will find that in each case you had the laptop plugged into mains, put it to sleep/hybernate and then started it back up when it was not connected to mains. The latest Intel Drivers seem to fix the issue. Get them from the intel site not the acer site as the drivers are older.