Acer 4810tz screen problem

I've got my hands on a Acer 4810tz that needs help and I'm trying to figure out what the cause of my problem is.


When the computer boots up (even in POST), the background of the screen is green, and when loading up into windows, anything that would consist of the color green results in distorted and blurred images. All the other colors appear fine.

I did some troubleshooting, including updating the bios and testing the VGA out connection to an external monitor to confirm its not a motherboard/gpu problem.

I'm wondering if simply the connection to the motherboard and the laptop screen got loose, or could the screen inverter be going bad?

In either case, I would have no problem taking apart the laptop to reseat the cables and put it all back together, but I'm not familiar with Acer's warranty policies. The laptop is still under warranty until August.

I know Dell and HP really don't care (or are too stupid to know) if you disassemble a laptop and put it back together, but I don't know where Acer stands.

It looks rather simple to disassemble, but it appears there is a screw underneath a sticker, which I'm assuming serves as the 'Warranty Void if Removed' sticker.

I'm pretty sure I'm on the right track here for diagnosing the problem, and would rather attempt this fix myself then have to send it in for warranty work.

Thanks.

 

bump?

anyone?

 

LCD cable is the most probable. I'd get it warrantied. You can fix it yourself but that entails opening up your lcd housing and the main chassis just to remove the lcd cable. Not to mention trying to find the faulty wire in 20 thin wires in the main lcd harness, and of course your warranty will be void if you do so.

 

Same for Acer.
Just tell them the authorized retailer did the upgrade if the sticker is torn or simply peel if off carefully and keep it when you want to send it back then paste it on.