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    Acer 5100-3357 live messenger constantly crashes

    Discussion in 'Acer' started by passive101, Mar 10, 2007.

  1. passive101

    passive101 Notebook Deity

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    We booted this laptop up for the first time last night. Everything works perfectly on it. I ran the windows vista memory test and it passed.

    Windows live messenger opens up fine. It can be minimized and opened without issues. But After you type your email and password in it then crashes with this message.

    Messenger has stopped working ..... if there is a fix you will be notified thing.

    Any suggestions?
     
    passive101, Mar 10, 2007
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  2. tomtaylor

    tomtaylor Notebook Guru

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    Oh - it is a Vista one. I would suppose to do a Windows Update. Go to the update side and search for updates ;-). Otherwise try using Yahoo messenger - Windows messenger and Yahoo messenger are a kind of linked!
     
    tomtaylor, Mar 10, 2007
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  3. passive101

    passive101 Notebook Deity

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    I already did all of the windows updates. Are there other updates available other then what the program tells me? I'm used to going to the windows update website in XP.
     
    passive101, Mar 10, 2007
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  4. andyasselin

    andyasselin Notebook Deity

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    I seen this issue it do with vista msn 8.1 and adobe flash

    you can run it as administrator for time be am sure microsoft is go to have patch for it try update you flash see if that helps

    or other suggestions are

    Anything else I should know? Yes. Vista users please follow the work around below to avoid the "DEP flash crash".

    1. Uninstall Flash Player (Click Start->Control Panel->Uninstall a Program, then select Flash Player)

    2. Close Windows Live Messenger and any other programs that use Flash

    3. Open Adobe public Flash Player beta site

    4. Click "Download Installer for Windows Active X" to install

    ------
     
    andyasselin, Mar 10, 2007
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