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    Acer 5520g Optical drive failure help

    Discussion in 'Acer' started by Daniel Munro, Jun 21, 2010.

  1. Daniel Munro

    Daniel Munro Newbie

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    I have an Acer Aspire 5520g laptop and the optical drive has stopped working after a windows system restore. I tried to reverse the restore but it would not let me. There are also no earlier points to restore to. Nothing else except the drive is non-responsive. It has no lights, won't eject and doesn't show up in device manager in Windows XP (pro w/ sp3, all drivers and bios have been updated from acer website). However, the drive lights up on boot and will open/close in post and in bios. Once it gets to the windows loading screen, it goes unresponsive. If I open the drive as Windows loads, the opening light stays on, but it stays unresponsive in every other respect (doesn't show in device manager).

    The drive is a Sony Optiarc ad7560. I have tried deleting the upper and lower filters in the registry and using Microsoft Fixit, to no avail. I got it to work in Windows by opening up the drive, using sellotape to keep the switch that reads if the cd door is open or not down and pressing repeatedly on the open button as windows loaded. After doing this, the drive ran fine (read dvds/cds) and showed up in Device Manager but on restart, was gone again. This leads me to believe that the problem is not the drive or bios but a registry/driver malfunction. But I'm not a technician. I have not tried restoring windows xp, as I do not have a cd.

    Any help on a solution would be much appreciated.
     
  2. Arminator

    Arminator Notebook Evangelist

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    try this:
    try to bring it back once more as you did with that trick you mentioned...
    when you see the drive in device manager, uninstall it and then reboot, and check if it will automatically install and be visible in windows explorer...
    I would also suggest you to go to bios and reset settings to default...

    Hope this will help...