Acer 5920 Microphone / Webcam tweaking...

I'm having problems with my microphone and / or webcam. Whenever I make video calls, the person on the other end is telling me that my voice is distorted / crackly / "robotic" (lol) and sometimes sounds like I'm "underwater". Now before you all laugh too hard at these descriptions, could anyone point me in the right direction for resolving this?

I haven't tweaked anything yet. I'm using the built-in (dual) microphones that are on the latch for the lid. Has anyone else found them to be of sufficient quality? Also, what's the deal with Acer's Video Conference Manager - does that help at all? I've disabled that but tried opening it to tweak the microphone to no success.

So any advice from fellow (or even non-fellow!) owners would be awesome! Could people share their own configuration details?

Thanks!

 

First update your Realtek audio driver

 

Is that on the Acer website anywhere? I'll check around the rest of the forum for driver updates - but does anyone else have this problem or know how it could be fixed?

 

REALTEK High Definition Audio (Scroll down)

 

is there a way to enable the automatic settings in the crystal eye webcam control??? I can't tick them...

I added an screenshot...

 

Sometimes, that's caused by problems with network connection rather than the microphone. Which client are you using? Are both parties using DSL?

 

We are both on DSL, but I guess there might be a lot of traffic (I share it with 4 others). Also though, when I'm playing music on iTunes, occasionally it skips / crackles even though there is no fault with the song - I can rewind and it will play it perfectly normally. Is this a connected issue? I'm going to take a look at the Realtek drivers but I don't want to mess anything up!

 

Yes it's DSL issue.you better try your computer with another service provider

 

What kind of camera do u have? cuz my acer came with the Crystal Eye and I have tried everything but have yet to figure out how to record video. And does anyone know about ndimaker?

 

I think it's a connectivity issue after what you said. You should measure the health of your network.

 

Well I think the internet connection does an impact on the voice call quality - but irrespective of that, my sound (when I'm online or offline - playing music from my hard drive) interupts / crackles / skips momentarily, even though when I replay it sounds fine.

Should I be disabling Acer eAudio for example? Is that a cause of problems? I know that this laptop comes with drivers etc. that are old (i.e. July!) so are some of Acer's programmes full of bugs with Vista?

What does Acer Video Conference Manager do as well. I don't have bluetooth. Does it have any benefits for non-bluetooth users? Instead I have the turbo memory model (whether it actually does anything lol... I have an Intel Flash Cache Logic Chip which I hope is the right thing!)

Cheers guys.

EDIT: Sorry I forgot to ask - when I'm installing new drivers (Realtek HD Audio) - what should I do? Uninstall the old first or just go straight ahead and 'overwrite' with the new? I downloaded the new Realtek drivers from the Acer website, under the 5920 category. Is this the right place to go?