The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Acer 6920g won't boot up even when plugged in

    Discussion in 'Acer' started by pk9190, Jul 6, 2010.

  1. pk9190

    pk9190 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    My battery has been dead for a while now, and with that I mean even on a fully charged battery my laptop will last for maybe 2 minutes max and I basically cannot use it unless it is plugged in.

    It's been operating fine when plugged in for almost half a year but today all of a sudden it will not even boot up. It worked earlier this morning but as soon as I got to work, I had this problem. I tried fidgeting the cord around as well, but it did not seem to help.

    Do I need to buy a new battery? A new power adapter? Or both?
     
    pk9190, Jul 6, 2010
    #1
  2. pk9190

    pk9190 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Tried using an iGo universal power adapter which worked (using a 102 pin), so I believe it's just my power adapter's connection is faulty. Any suggestions on where to buy one? I want to make sure I'm buying a genuine adapter
     
    pk9190, Jul 6, 2010
    #2
  3. AcerInsider

    AcerInsider Notebook Consultant

    Reputations:
    50
    Messages:
    126
    Likes Received:
    0
    Trophy Points:
    30
    What country are you located in?
     
    AcerInsider, Jul 6, 2010
    #3
  4. pk9190

    pk9190 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I am in the U.S.
     
    pk9190, Jul 6, 2010
    #4
  5. AcerInsider

    AcerInsider Notebook Consultant

    Reputations:
    50
    Messages:
    126
    Likes Received:
    0
    Trophy Points:
    30
    Call Acer and order one: 1-866-658-2237. Have your serial number handy.
     
    AcerInsider, Jul 6, 2010
    #5
  6. pk9190

    pk9190 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for your help, my laptop was still under warranty so I was able to order a new power adapter + power cord for free as long as I sent in my defective one.

    Gotta say their customer support was fast, friendly, and helpful. So kudos to Acer.
     
    pk9190, Jul 6, 2010
    #6
  7. AcerInsider

    AcerInsider Notebook Consultant

    Reputations:
    50
    Messages:
    126
    Likes Received:
    0
    Trophy Points:
    30
    Good to hear :)
     
    AcerInsider, Jul 6, 2010
    #7