Hi
I'm new to this site and I have been browsing various forums for an answer to my problem.
Recently I must have picked up some sort of virus and my laptop went weird so I rebooted it using F10. Tried to diagnose in safe mode and also tried to recofigure back to last known good configuration to no avail. So in desperation I started the recovery process. Disk 1 -System disk loaded with no problem. Then I followed this with the Recovery CD's that came with the laptop. When the 3rd disk was loaded a message saying cannot open or create file came up. It just left me no option but to click OK
Now I can't even boot up. When I switch on I get the ACER logo and F2 to enter BIOS, then I get a black screen and it tells me that the NTLDR is missing press any key. every time a key is pressed the message repeats.
Can anybody help me please?
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When you are on the acer screen press ALT+F10, this should take you into acers recovery console. To access this make sure D2D Recovery is enabled in your bios.
This should enable you to do a fresh install straight from the hidden recovery partition. -
Thank you for taking the time to reply.
I will try as you advise. -
Attempted this and everything was going well until the 3rd recovery disk was loaded. Message came up "fail in creating or opening a file" OK When the OK button was pressed the following message came up:cannot find file C:\preload.tag OK Clicking OK Cannot find file: X\preload.tag OK Clicking OK returns to main bootup screen which warns on a black screen NTLDR missing press any key. Pressing ny key does not do anything but keep returning to message.
Acer Aspire 3004WLMI Recovery Problem
Discussion in 'Acer' started by dragonslair, Dec 8, 2008.