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    Acer Aspire 5520 Series No Sound

    Discussion in 'Acer' started by deschris, Jan 25, 2012.

  1. deschris

    deschris Newbie

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    I installed windows 7 on my wifes Acer labtop about a year ago and never really used it. Recently I started to use the labtop and noticed there is no sound coming from the speakers or even the headphone jack. I have checked and nothing is muted that i can see. I have checked the drivers and installed the updated drivers, rolled back the older driver and still no luck. The device manager says the device is working properly and I can see the green bar move up and down on the volume control when play a song but get no sound. I have tried playing sound from Internet, WMP, Itunes, and the test button in the sound control panel nothing. I presume the sound card on this notebook is integrated and would be flagged if there is an issue. I do have a older headset that plugs in with usb and I do get sound from this, very weird to not have any sound from the speakers or headphone jacks. Is there a main or Fn key to disable to sound without muting it. If anyone has any solution or troubleshooting problems it would be greatly appreciated
     
    deschris, Jan 25, 2012
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  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Do you have Realtek drivers installed?
     
    downloads, Jan 25, 2012
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  3. deschris

    deschris Newbie

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    I am pretty sure I did, there is a possibility that I didnt could you direct me to which Realtek driver i should be installing and I will give that a try
     
    deschris, Jan 25, 2012
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  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Realtek drivers are here.
    Mark the check-box, accept and choose an appropriate system version.
     
    downloads, Jan 26, 2012
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  5. rochdalesteve

    rochdalesteve Newbie

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    Hi Deschris did you find a solution to the sound problem you had cos i have exactly same problem with my acer 5720Z laptop.
     
    rochdalesteve, Feb 12, 2012
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  6. cashwo

    cashwo Notebook Guru

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    Had the identical problem on a Sony Vaio, no audio on any output but everything appeared to be working fine in windows. Turned out to be a faulty headphone socket, data pins were shorting out which made the laptop think headphones were connected all the time and stopped the speakers working, replaced it and everything worked properly again.
     
    cashwo, Feb 13, 2012
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  7. rochdalesteve

    rochdalesteve Newbie

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    Audio socket is connected directly onto the motherboard so cannot change it, good idea though. I even tried putting jack plug in and out of socket many times but no change.Thanks for your reply.
     
    rochdalesteve, Feb 13, 2012
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  8. deschris

    deschris Newbie

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    Still have not fixed laptop shelved it for 6 months wife just got new job and still needs it fixed I will be trying a few options then replying back to see if problem is fixed
     
    deschris, Oct 18, 2012
    #8