Problems? See this thread at archive.org.
I just have one more question about this laptop. Has anyone experienced short one second pauses during gaming sessions? The games run fine with good frame-rate, but the laptop occasionally freezes for a second or two and then jumps ahead to normal again.
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It's probably neither not with these temperatures anyway (not every laptop is Aspire 6920G you know
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Did you guys try both BIOS update and driver updates?
I've finished GTA IV yesterday and haven't experienced anything like this but it's hard to pinpoint- another thing causing it may be i.e. sound driver. -
It looks like it may be game-related. I did a quick search and Dragon Age: Origins seems to be known to have problems like these. There was (is?) a problem with freezing caused by ATI driver 9.9 that was supposed to be fixed (I don't know if it was) in more recent driver.
It's also said that this game may not exactly "like" multi-core CPUs- and keep in mind that Core i5 has 2 virtual cores due to hyper threading.
Proposed solutions are to disable sound entirely to test if it's caused by sound driver and test via process manager if setting the game to use less cores resolves the issue (try to make it run on two or on one)
These solutions are for testing only obviously (unless the game runs smooth with one or two cores with good performance that is) but testing these would help to pin-point the problem.
On another note- I suspect it's a game/driver problem because I've finished several demanding games on this notebook including Crysis Demo (1.8GB of download worth about 15-30min of gameplay ) and GTA IV. I've also tested GTA Lost and Damned for an hour or so no problems so far.
Can we list all games that you guys have problems with? Plus if you do have problems with some games and don't have it with another ones mention those running fine too. Please mention when multiplayer is concerned.
Do you use antivirus software while playing and what AV is it?
EDIT: Be sure to add driver versions for sound and video drivers as displayed in device manager (to avoid packaging numbers instead of real version numbers) and BIOS version. Mention your GPU (5650 or 5470) too. Thanks. -
Hi all.
Needing a little help with my new Aspire 5740G, but a complete novice when it comes to specs and speeds etc.
Basically, I recently bought i5 430M version with the ATI Mobility Radeon HD5470 graphics card and have had a couple of problems.
The first is one already experienced by a few peeps it seems, namely periodic pauses gameplay whilst gaming (in my case World of Warcraft). Granted, I would love to know how to rectify this but no real biggie.
The second issue is the one that is concerning me. In short, I bought the machine a couple of weeks ago and within a week of use it had started blue screening randomly (sometimes gaming, sometimes browsing, sometimes just idling). Basically it would throw a wobbly, the screen would go like a TV that isn't tuned properly (black and white pixel mush) and then it would reboot - taking me through to start windows/start windows in safe mode etc. Long story short, I was concerned that I had bought a dodgy machine so I took it back to the store 2 days ago and they replaced it with the same machine agreeing that the graphics card was most probably "faulty". So I get the new machine home, it's been fine for 2 days and then I load up WoW to play today and 20 mins in, the new machine throws a wobbly too. In this case, no pixel mush, just a black screen, a funky strangulated sound and an unceremonious reboot. Granted, this is the first time it's happened but if there's something I can do to work out how to fix what is clearly an issue, I would be extremely grateful.
Not sure if the dump info is of any use (might as well be in Swahili for me), but it's below for you tech wizards Thanks in advance guys!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002E85E58
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1 -
Found an interesting link for а new acer laptops:
NBC Onsite: Acer's Notebook Lineup 2010
http://www.notebookcheck.net/NBC-Onsite-Acer-s-Notebook-Lineup-2010.28995.0.html
P.S maybe someone will open Acer Aspire Ethos 5943G и 8943G thread ?
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Nothing. You could disable some useless Windows services, remove things you don't need from startup and you would be able to achieve 900MB-1GB used at startup with only AV and firewall running.
CPU usage does not refer to full clock- it's 6-10% of CPU at its current speed meaning 1330MHz when it's doing nothing- at least I think it's this way. Anyway- nothing to worry about. You can however tweak Windows a bit to use less RAM if you want to.
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why not just go back and say it wont start and you are not happy with the machine and that it has dead pixels and other issues? having a dead os would go a long ways to showing that the machine is indeed dead?
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i dont understand? to exchange the pc you need to have the original OS, and recovery partition? where are you returning this?
Be it retailer exchange, RMA, or w/e, never had i an issue with exchange if the hard drive was wiped/changed/deleted/screwed even if the os and all partitions were gone. thats why i said what i did because a dead system makes for a faster exchange in my each and every experience. Never has tech support, retail customer service, or even salesperson ever told me "oh sir we can't take it back if it doesn't start, we need to verify it still has the original operating system AND recovery partition"
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vwwv, I'm very sorry you are going through this problem with your laptop.
To test my theory, I called acer tech support (canada) myself told them my unit was experiencing problems with boot-up and that i was trying to recover via recovery partition (i didn't know we were supposed to make recovery discs, and i was following all the troubleshooting steps of the technician (pretending to at least) i told him that nothing was happening and that i would pull out the hd and check the drive via external on another computer, i emailed the technician back and told him that the drive looked like it was somehow formatted and i lost all data in all partitions(this is the part where i would take a magnet to the hdd
) he went on to say that a virus probably infected my computer and wiped my drive
he called me back(instead of emailing! good work acer tech!) and said that he would get my unit sent back for an rma to be tested and reset back to factory default. I talked to him further and asked him if i was to just reformat and reinstall win7 myself if that would void warranty, and he replied to me that no it wouldn't i told him that i really needed the laptop for work and at this time i couldn't wait a week or more for an rma. I stated that i would not send it back for an rma and would just reinstall win7 myself.
He went on to say that it could also be due to HDD failure/error of some type or even other hardware failure and that further testing at acer would find if this was the case, i asked him if if it indeed failed later (but within the warranty period) if i could send it back then and he said yes.
Not sure who and which region,you are dealing with at acer but i would call global HQ with a complaint with how they are treating you.
later this week i'll see if i can get acer to replace the "faulty" lcd
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I mostly agree- I wanted to post it yesterday for someone to test but forgot to do so
The problem doesn't seem to be the AHCI driver but the fact that Intel adds processes and services to monitor drive status. It seems that the sound distortion is caused by one of these services accessing SMART status of the drive (which it does periodically). The same thing happens when you play music then launch HD Tune and access health tab which also show SMART status.
Instead of removing Intel software altogether (you would lose a new SATA AHCI driver) disable IAStorIcon.exe from startup (uncheck it in msconfog) and stop all Intel services from launching with the system- possibly three of those (do it via administrative tools/services) -
LOL.. since when software is on warranty?
dont know about ur country, but in my country, software has nothing to do with warranty lmfao...
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Lool..It's so stupid.. Acer makes what they whant! they have the power! if they said that the computer have to be X X and X... IT HAVE TO BE (DOT).
i have to play under they rules :S
(I implore again)
IF SOMEONE WITH THE ACER ASPIRE 5740G - 624G64Mn COULD HELP-ME..WILL SAVE MY LIFE
What i need it's copy of all the disk partition (with acronis tru image for example( i can send the program)). 30 minutes of your time will Help- me a LOT.
(the i5 or i7 model)
(i have a fast ftp to put the disks image very fast)
thanks
Acer Aspire 5740G Owners Lounge
Discussion in 'Acer' started by downloads, Mar 16, 2010.
