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    Acer Aspire 6920G and Crystal Eye problem

    Discussion in 'Acer' started by $n!pR, Jan 24, 2009.

  1. $n!pR

    $n!pR Notebook Guru

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    I've posted this in another thread but it wasn't quite related to the original topic so I've made a new thread. I've had this problem for a couple of weeks now. Didn't notice this until I installed Windows 7, but now my webcam does not work. I think it has to do with my laptop falling off the couch as I had problems after that getting the card reader to work (card reader is fine now). I have tried running the Crystal Eye program in XP, Vista 32-bit, Vista 64-bit and Windows 7 64-bit with no luck (it just says camera not found). Occasionally in Vista I will get a popup error message saying a usb device has malfunctioned, and when I look in device manager it says unknown device. I can't seem to figure out how to fix this problem and need some advice. Where would I need to look to see if the camera is loose?
     
  2. $n!pR

    $n!pR Notebook Guru

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    I guess no one here has any idea what to do? Guess I'll have to send it to Acer then :(
     
  3. gazzacbr

    gazzacbr Notebook Evangelist

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    same lappy but on xp32, not tried the crystal proggy as web cam just worked.
    at the bottom of explorer list was webcam, and when i click on that the webcam works in explorer. crystal eye proggy also not working in vista 64 but driver loads ok and works on voip progs.
     
  4. gekk_gad

    gekk_gad Notebook Consultant

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    perhaps a loose connection

    sending to acer might be the best solution to resolve your issue.