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    Acer Aspire 9820g problems

    Discussion in 'Acer' started by DIZL_, Oct 22, 2012.

  1. DIZL_

    DIZL_ Newbie

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    Hello,

    I have a problem with my acer aspire 9820g. The problem is that the computer doesn't start or if it sometimes (very rarely) does it shuts down almost instantly. I have allready cleared all the dust from the went and other cooling parts, added new thermal paste to GPU and CPU so I doubt that the problem could be overheating or could it? I have also reseated all the rams, changed the HDD, tried conecting the HDD in another port ( the laptop has two), but the computer still refuses to start?

    Any suggestions?

    Thanks :)

    The computer started and worked for about 10 minutes but as soon as I tried to open my computer, it died again. Is there maybe a problem with the motherboard?
     
    DIZL_, Oct 22, 2012
    #1
  2. .NetRolller 3D

    .NetRolller 3D Notebook Deity

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    AFAIK Acer never released a 9820G. Do you mean 8920G?
     
    .NetRolller 3D, Oct 23, 2012
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  3. DIZL_

    DIZL_ Newbie

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    Yes the model is 8920G. :) Anyway I found the problem. The power jack has two cables connected to it and the problem was that one of this two cables ( the black one) got a bit loose and because of that the computer didn't charge the battery even though the led lights were on. So I repaired the power jack cable and the computer works just fine now :)
     
    DIZL_, Oct 26, 2012
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  4. ruruliu

    ruruliu Newbie

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    For this kind of issue, please follow up the following steps to check:

    1、 confirm the battery and ac adapter connect the laptop normally.Maybe the bad connect lead to this problem. If there are no lights when you turn on laptop, one of possible reason is that your adapter is malfunction.

    2、the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.

    3、 Another possible reason is that there is something wrong with laptop motherboard. For this situation, it includs two kinds of possibility,a failure in an electronic circuit and BGA malfunction.

    For more detailed reasons and solutions, please have a look at the following article:
    Laptop Won't Power On - Troubleshooting a AC/DC Adapter Problem and Laptop Power Connector
     
    ruruliu, Oct 31, 2012
    #4