Acer Aspire E1-471G-53212G50Mnks couldn't use TouchPad in Linux(Ubuntu12.04).

I bought this computer last month. When I got it, the seller installed the Windows7 for me and the touchpad could use well. But I'm a linux user. I formatted the computer and installed the Ubuntu12.04 64bit. When I installed the Ubuntu, I found that the touchpad couldn't use at all. Now I use the usb mouse. I don't know wheter this is a driver problem. I find that there are two touchpad drivers on Acer's website:Synaptics and ALPS，but both of them are windows7 drivers. I run some command in shell below:

1.
cat /proc/bus/input/devices
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input8
U: Uniq=
H: Handlers=mouse1 event8
B: PROP=9
B: EV=b
B: KEY=6420 30000 0 0 0 0
B: ABS=260800011000003

I: Bus=0003 Vendor=2188 Product=0ae1 Version=0111
N: Name=" USB OPTICAL MOUSE"
P: Phys=usb-0000:00:14.0-3/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/input/input17
U: Uniq=
H: Handlers=mouse0 event5
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10
(We can see that both touchpad and USB mouse can be recongnized)

2.
I installed "xserver-xorg-input-synaptics" by apt-get，and rebooted the computer. The problem still existed.

3.
The kernel version is: Linux zym-Aspire-E1-471G 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
I update the kernel into 3.4，It's no use.

4.Maybe the touchpad is ALPS? So I installed the "psmouse-alps-dkms_0.11_all.deb"， but no use.

5. I run the synclient command:
Parameter settings:
LeftEdge = 1490
RightEdge = 5452
TopEdge = 1170
BottomEdge = 4738
FingerLow = 25
FingerHigh = 30
FingerPress = 256
MaxTapTime = 180
MaxTapMove = 272
MaxDoubleTapTime = 180
SingleTapTimeout = 180
ClickTime = 100
FastTaps = 0
EmulateMidButtonTime = 75
EmulateTwoFingerMinZ = 282
EmulateTwoFingerMinW = 7
VertScrollDelta = 123
HorizScrollDelta = 123
VertEdgeScroll = 0
HorizEdgeScroll = 0
CornerCoasting = 0
VertTwoFingerScroll = 1
HorizTwoFingerScroll = 0
MinSpeed = 1
MaxSpeed = 1.75
AccelFactor = 0.0322685
TrackstickSpeed = 40
EdgeMotionMinZ = 30
EdgeMotionMaxZ = 160
EdgeMotionMinSpeed = 1
EdgeMotionMaxSpeed = 495
EdgeMotionUseAlways = 0
TouchpadOff = 0
LockedDrags = 0
LockedDragTimeout = 5000
RTCornerButton = 2
RBCornerButton = 3
LTCornerButton = 0
LBCornerButton = 0
TapButton1 = 1
TapButton2 = 3
TapButton3 = 0
ClickFinger1 = 1
ClickFinger2 = 1
ClickFinger3 = 0
CircularScrolling = 0
CircScrollDelta = 0.1
CircScrollTrigger = 0
CircularPad = 0
PalmDetect = 1
PalmMinWidth = 10
PalmMinZ = 200
CoastingSpeed = 20
CoastingFriction = 50
PressureMotionMinZ = 30
PressureMotionMaxZ = 160
PressureMotionMinFactor = 1
PressureMotionMaxFactor = 1
ResolutionDetect = 1
GrabEventDevice = 1
TapAndDragGesture = 1
AreaLeftEdge = 0
AreaRightEdge = 0
AreaTopEdge = 0
AreaBottomEdge = 0
HorizHysteresis = 8
VertHysteresis = 8
ClickPad = 0

6. Then I ran the "xinput list" command:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎜ ↳ USB OPTICAL MOUSE id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ Sleep Button id=10 [slave keyboard (3)]
↳ HD Webcam id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Acer WMI hotkeys id=15 [slave keyboard (3)]

7.Did the psmouse moudle loaded?
lsmod | grep "psmouse"
psmouse 87692 0

Now I don't have any ideas! Are there anyone who installed linux succeslly in this notebook? Thanks!
ps: I'm Chinese and my English is poor, so please forgive me for my language errors.

 

Hello,

I have a newer Acer -- Timeline M5 that has a clickpad, and had issues with the clickpad in Ubuntu as well. I had to install and load all the updates to the kernel and synaptics software, and only then and pressing Fn+F7 (touchpad on/off button) I could be able to get the touchpad to respond. See my posts here for more details:

[SOLVED] Acer M5-481TG clickpad/trackpad not working on Ubuntu 11.10/12.04 - Ubuntu Forums

I suspect you have the same type of clickpad, since our DEV id's match (01b1) for the Synaptics touchpad.

 

Hi, Thank you for your help!
I updated and upgraded my system. My kernel version is 3.2.0-31 now. I also reinstalled the xserver-xorg-input-synaptics package. But the problem still existed. When I pressed Fn+F7, I can see the figure that show the enable/disable the clickpad, but the clickpad can't use.
Would you please post your /usr/share/X11/xorg.conf.d/50-synaptics.conf file below? My 50-synaptics.conf file is:

 

Sometimes when I reboot from Windows into Linux the clickpad won't respond even with Fn+F7 enable/disable keycode. A hard power off and power on and/or logging out and hitting Fn+F7 again gets it working again in this case. Here is some debugging info from my working system:

uname -a

Code:

Linux hostname 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

dpkg -s xserver-xorg-input-synaptics | grep Version

Code:

Version: 1.6.2-1ubuntu1~precise2

(partial output of) cat /proc/bus/input/devices

Code:

I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input7
U: Uniq=
H: Handlers=mouse0 event7 
B: PROP=5
B: EV=b
B: KEY=e520 10000 0 0 0 0
B: ABS=660800011000003

/usr/share/X11/xorg.conf.d/50-synaptics.conf contents:

Code:

# Example xorg.conf.d snippet that assigns the touchpad driver
# to all touchpads. See xorg.conf.d(5) for more information on
# InputClass.
# DO NOT EDIT THIS FILE, your distribution will likely overwrite
# it when updating. Copy (and rename) this file into
# /etc/X11/xorg.conf.d first.
# Additional options may be added in the form of
#   Option "OptionName" "value"
#
Section "InputClass"
        Identifier "touchpad catchall"
        Driver "synaptics"
        MatchIsTouchpad "on"
# This option is recommend on all Linux systems using evdev, but cannot be
# enabled by default. See the following link for details:
# http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
      MatchDevicePath "/dev/input/event*"
EndSection

Section "InputClass"
        Identifier "touchpad ignore duplicates"
        MatchIsTouchpad "on"
        MatchOS "Linux"
        MatchDevicePath "/dev/input/mouse*"
        Option "Ignore" "on"
EndSection

# added synaptics right-click fix
Section "InputClass"
Identifier "Default clickpad buttons"
MatchDriver "synaptics"
Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
EndSection

I am also using Gnome Classic, not sure if that makes any difference over using the default Unity X manager selection.

 

Thank you!
My touchpad could use well when I bought the computer. At that moment the OS was Windows7 (that's piracy!). I make the USB-boot liveCD of Ubuntu12.04 in Windows7 and rebooted from the USB, began to install the Ubuntu. When I entry the Ubuntu desktop the TouchPad cann't use at all. I used the USB mouse to finish the install but the TouchPad still cann't be used.
We have the same version of xserver-xorg-input-synaptics，and our /usr/share/X11/xorg.conf.d/50-synaptics.conf are same(except the right-click fix section). I found the link in 50-synaptics.conf file Who-T: How to ignore configuration errors and read it. I discoveried that there are log files can be used!
This is my Xorg.0.log file:

We can see the Xorg can recognized the Synaptics, only error was the last line: Ignoring device from InputClass "touchpad ignore duplicates".
The /etc/X11/xorg.conf was renamed by me because the display was not normal. I will try again.