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    Acer Aspire Gemstone Sound Issue

    Discussion in 'Acer' started by Van Capri, Mar 11, 2008.

  1. Van Capri

    Van Capri Notebook Consultant

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    Hi,

    i was wandering if anybody would know any sollution to this sound distortion issue on many gemstone models. I tryed downgrading to xp, bios updates, some of the earlyer and the newest realtek drivers, new chipset... This is so annoying and i realy dont know what to do anymore as i can´t replace my current laptop. If i knew where the problem is, if anyone could tell me i would be glad to replace the defected hardware.
    I know there are many others with this issue, did anyone solve it?
    I´m trying since november 2007, tryed everything i could think of, but the distortion problem persist´s. At the time i am using vista ultimate, if that matters anyhow.
    If anyone with experience is willing to help and need my notebook spec´s i am more than glad to give them.

    P.S. my laptop was at acer´s support center but even they here dont realy know what the issue is, they wanted to replace one of my speaker´s... but what good would that do if the same problem persist´s on headset or any oder speaker for that matter?

    Regards.
     
  2. Nokia 3650

    Nokia 3650 Notebook Guru

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    When it comes to distortion issues such as these, you need to accurately describe the type of distortion. I'd suggest you try taking the notebook apart, and try placing (temporarily) a capacitor of about 560 micro-farads across both ends of your speakers {one for each speaker}. This should eliminate any possible 'hiss' that you may be hearing.
     
  3. Van Capri

    Van Capri Notebook Consultant

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    First of all thank you for your response.
    Ok, i´ll try to describe it now and tomorow i will post a video on youtube. It happens often, on any sort of sound (windows, meida player, games etc.) it sounds distorted with kind of echoing effect. I hear loads of people have this issue.
    I dont actualy know how to the thing you explained but i am sure i could find someone to do it for me but, would that realy eliminate the issue? ´Couse it happens on any sort of speakers that i plug in. It´s actualy not only the sound that bothers me, it´s this performance loss when it happens... Each time distortion (or echoing effect) appears i experience overall stuttering.
    My nvidia 8400m gs was already replaced so it should´nt be any other thing related but sound.
    Sometimes the prob. is gone for a day or two but than it comes back again...
     
  4. Hairy_Lee

    Hairy_Lee Notebook Consultant

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    ive found that updating the BIOS to the very latest version will cure a lot of sound issues, if that doesn't help try disabling the virtual surround sound as it seems to cause issues on some units. A driver update may be required also.
     
  5. Van Capri

    Van Capri Notebook Consultant

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    Sadly all this does´nt help. I tryed the latest drivers (still use them) and the newest v1.31 bios, no change. Allthou bios v1.31 states "improved bobo sound when playing music", i dont actualy know what that means anywhay.

    Thanks again for the suggestion, keep them comming ;)
     
  6. klas

    klas Notebook Deity

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    you still have issues with this? I resolved mine by recovering to original Acer OS, but it looks like it was driver related. After that, I ended up selling laptop and getting Sony FZ. Good luck!
     
  7. Van Capri

    Van Capri Notebook Consultant

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    Yep klas, still have the issue... I dont have that recovery disc sadly, so i can run recovery.
    How is that sony fz holding up?
     
  8. Van Capri

    Van Capri Notebook Consultant

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    Hi,

    could anyone with aspire 7720G on vista tell me if he/she has the same issue under device manager-system devices-pci bus-recources than a conflict like on the pic bellow?

    [​IMG]

    regards
     
  9. penrynTech

    penrynTech Notebook Guru

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    Sound like it's becoming a common fault with that machine. If there is a PCI conflict then it will require a new mainboard I'm afraid. That may also fix the sound fault. Also a his may be cause if the microphone is switched on. Try switching this off