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    Acer Aspire USB problem

    Discussion in 'Acer' started by gqsupersport, Mar 22, 2010.

  1. gqsupersport

    gqsupersport Notebook Enthusiast

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    The USB ports on my 8735G are messed. Everything with my system is fine until I plug something into the USB. After about 30 seconds, the whole computer freezes without any hope of recovery. Only a hard restart fixes it. This happens with mice, USB drives, UDB keys, anything. I tried disabling the power management on USB (selective suspend) and it doesn't help. I've googled the crap outta this and I've tried all the possible fixes and solutions and suggestions I've found. I know the ports or hub are not defective as they will transfer data in small amounts before freezing. However, it will freeze right away (before 30 seconds) if I attempt to transfer anything bigger than 300 MB. HELP!
     
    gqsupersport, Mar 22, 2010
    #1
  2. gqsupersport

    gqsupersport Notebook Enthusiast

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    please help, this probelm has been haunting me for over a month now. I feel crippled without USB ports!
     
    gqsupersport, Mar 23, 2010
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  3. weinter

    weinter /dev/null

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    Tried BIOS Updates?
     
    weinter, Mar 24, 2010
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  4. chriscatt

    chriscatt Notebook Evangelist

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    Hi, what OS are you running and has it got all the latest updates and service packs?
    Chris
     
    chriscatt, Mar 24, 2010
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  5. croth56

    croth56 Notebook Enthusiast

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    It looks like its a win 7 64 bit/driver problem. I have the same machine with the same problem. I posted a thread in the microsoft forums with still no success. It's not confined to Acer at all. Many people are having the same problem on different equipment. I have a feeling it will be a Win 7 problem. Keep us posted if you get anywhere. Here is a link to the other thread
    http://social.answers.microsoft.com...9-4988-8d29-4199248f20a4?prof=required&ppud=4
     
    croth56, Mar 24, 2010
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  6. gqsupersport

    gqsupersport Notebook Enthusiast

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    Well, I've exhausted all my options and come to the conclusion that the problem lies in the 64-bit drivers for the USB controller. I'm returning the laptop and downgrading to a 17.3" model. Too bad, I really liked the Bluray and 18.4" 1080p with dual hard drive bays at this price point...
     
    gqsupersport, Mar 27, 2010
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  7. chriscatt

    chriscatt Notebook Evangelist

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    Hi, I don't have it on my win7 x64 HTPC...
    Chris
     
    chriscatt, Mar 27, 2010
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  8. croth56

    croth56 Notebook Enthusiast

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    Chris, what chipset do you have ? I'm guessing it's not the PM45.
     
    croth56, Mar 27, 2010
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