Acer Extensa 4420 keeps on restarting on its own, Plz Help!

Hi,

I have a Acer Extensa 4420 laptop. It was working just fine, but after trying to install its Bluetooth software (which was in the cd that came along with the laptop), it started restarting on its own continuously. I can't even go into safe mode.

I would really appreciate if anyone could help me out.

Thanks,
Sonya

 

Windows keeps on restarting ?
Try loading Windows with the "Last Known Good Config" Option....

 

Are you getting a bluescreen? Sometimes it goes away so quickly, you cannot see it. Hit F8 on startup and choose "Disable automatic restart on system failure." Then report back with the stop code (0x000000XX)

 

I tried all the options, including "Last Known Good Config", it still continues restarting.
And no bluescreen is displayed, it just keeps on restarting, it shows a page which has written acer in the middle, and says press F2 for ... and press... for BIOS...., then a screen displays with the Windows logo, i think it's trying to bring up my OS, but after that, it just restarts again and goes through the same process.

 

Tried a repair install using the OS disc ??

 

When I insert the OS disc, nothing happens, it continues restarting. (If by the OS disc you mean the cd that came along with the laptop.)

 

I had a problem like that with my acer aspire, just started rebooting for no reason, ,and was doing my head in , finaly found out that the memory sim had gone daft, i replaced the sim and it started working as normal, not sayin thats your problem but if you have another sim, or if you have 2 sims fitted try taking 1 out and see if it cures it, if not take the other out and replace with the one you took out first, if that dont work, try swopping the sims around(banks ie put sim 1 into bank2 & vice versa) not gonna cost you anything to try, and it could cure it. you might also try (if you can get into it ) enter the biod and looad setup defaults an save ,then try boot,? if that dont work, ent bios again and set cd drive as boot drive, save inset the set up cd that came with the laptop close , and reboot itshould then go to the cd drive and start to boot the setup disc, but I would to be honest look at the memory sims, put my money on 1 of them (if you have 2 fitted) faulty, if you only have 1 fitted, try removing and put it in the other sim socket and try a reboot (dont forget to go to bios tho so it has a chance to see something has changed,best of luck
steven

 

Did you do disable automatic reboot on system failure..?

 

if you cannot get into windows despite the above suggestions,,, it may be time to do a FACTORY RESTORE using those disks that came with the system,, (or the ones you created,,, depending on how your PC was shipped)

i guess that would be a last resort solution,, but it should get your PC back to opperation.

 

Thanks a lot everybody, I installed another Win XP. So when rebooting, I choose the second Win, it worked just fine and came up. But if I were to go in the first Win XP, it would continue restarting.

Thnks again

 

Wait... really? It really reboots if you pick the first one? Because both those lines should point to the same place...
If not, THAT SUCKS. You did a reformat for nothing. A simple "fixboot" command in the recovery console would have done the trick!

 

REALLY?!?!?!? Well, thnks for letting me know, at least next time I know what to do ... I still can't beleive I could've just fixed it without reformatting... he he.. Thnks though