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    Acer Laptop Problem Help Me Please!!

    Discussion in 'Acer' started by sweetnesse9, Aug 17, 2009.

  1. sweetnesse9

    sweetnesse9 Newbie

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    hey i was wondering if anyone could help me.

    Im having a problem with my acer laptop and i cant think of a way to fix it.
    I was on my laptop and suddenly it froze and turned itself off. When i switched it back on the mouse pad was not working. I have put a usb mouse in and it works perfectly. Then when i tryed to press caps lock it freezes my keyboard. All the other buttons work. I have tryed system restore and it doesnt work.

    Is this a virus?? Can anyone help me fix it please.
     
    sweetnesse9, Aug 17, 2009
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  2. ATG

    ATG 2x4 Super Moderator

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    Hi, welcome to NBR.

    That's a really weird problem you've got there. For starters what is your laptop's exact model?

    Upon restart does the keyboard become functional again? How about the touchpad?

    When you say "All the other buttions work"...what do you mean by that? The media buttions?
     
    ATG, Aug 17, 2009
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