Acer Recovery: New HDD

I own an Acer Aspire 5102WLMi notebook. The Hard Disk failed and I had no recovery disks. I contacted Acer and eventually they agreed to send me an OEM image on a couple of DVD's. The files on the disks are AS5100_XPH.IMG, AS510001.GHS, AS510002.GHS. There are no other files (no bootable OS), so these disks do not boot from the DVD drive.

After talking to Acer, I was told that these are Norton Ghost v9 files. I obtained a Recovery CD of Norton Ghost v9, however I could not perform a Hard disk recovery using the supplied GHS and IMG files. Ghost wanted a GHO file. After some reading, I discovered that Ghost 9 will split large image files (over 2GB) into a GHO and one or more GHS files, and Ghost expects GHS files to be accompanied by a GHO file when performing a recovery.

So it looks to me that Acer made an error by only shipping me IMG and GHS files ... they should have included a GHO file.

Is my assumption above correct, or is there some way to restore my new HDD with these GHS and IMG files?

Acer support has not responded to my request for more information/instruction.

 

Hi, can you not create a disc from the img file using this method http://en.wikipedia.org/wiki/IMG_(file_format)
Chris

 

Hi Chris,

Thanks for the link. Are you refering to renaming the filename.IMG file to a filename.ISO and then creating a bootable DVD from that?

I tried that and it didn't work. The newly created iso file was not recognized by my DVD burning software (invalid file) . Any other ideas?

Many thanks,

Tim
New Zealand