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    Acer Switch 10 Full HD Review

    Discussion in 'Acer' started by downloads, Feb 3, 2015.

  1. downloads

    downloads No, Dee Dee, no! Super Moderator

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    ACER Switch 10 Full HD Review

    Acer Aspire Switch is Acer’s new 2-in-1 (or convertible) device. It follows Asus’ idea that made Transformer T100 so popular improving it where possible (and falling short elsewhere).

    Acer Switch 10 – as odd as it might seem – is a device for people who find tablet to be more toys than tools, but at the same time considered netbooks to be too slow to be useful either. Acer Switch 10 is both tablet and a notebook at the same time yet instead of being a dreadful failure it is in fact a brilliant little device.

    Build and Design

    Switch 10 is a convertible with a 10” ISP screen. Two parts – the tablet/screen and the keyboard are made of different materials – tablet is protected by Gorilla Glass at the front and has a brushed aluminum back whereas the keyboard is entirely made of plastic and is very light which may seem like it’s flimsy.


    That is not the case though. There is nothing in it (apart from 500GB 2.5” HDD in some versions) so it can hardly feel substantial and with a price-tag attached to Switch 10, one can hardly expect the device to be made out of aluminum.

    What may make the keyboard look worse is not the keyboard itself but the tablet part – the contrast between Gorilla Glass and aluminum on the tablet part and plastic of the keyboard is noticeable yet it does not translate into any quality issues.

    Unlike Asus Transformer, Aspire Switch 10 uses to magnets to connect keyboard to the tablet. Magnets are so strong that one can pick up the device by the screen and keyboard will not separate.



    I did not try to shake the keyboard off – I’m sure that can be done but it would have to be deliberate- moving the device by the screen is safe and pretty convenient at times.

    The device weighs in at 1kg with PSU adding another 70 g. Most of that weight is in the tablet part but it doesn’t make it unsteady or prone to falling over.



    Ports and features

    The only port in the keyboard is a full size USB 2.0 port in the keyboard (right side). The rest of the ports are in the tablet.

    On the left we have microSD card (SDHX cards work fine), mini-HDMI, Mini-USB and power jack. ON the right – audio in/out port and three physical buttons – power button (with a small diode inside indicating charging), volume rocker and windows button.


    Current generation of Switch 10 (SW-12) uses a physical Windows on the side rather than a touch button under the screen that was used in SW-11. Touch button of SW-11 was troublesome and refused to work or worked on its own. Physical button doesn’t cause any problems and contrary to what you might think – its placement is not a problem. I never once used it in a month I own the device – there’s simply no need.


    There is no Ethernet port and USB port is only 2.0 which is a serious limitation. Both SD card reader and 500GB HDD in the keyboard are bridged through USB so both are limited at roughly 20-23MB/s.

    That is in spite of the fact that Bay Trail atoms support USB 3.0 and 500GB HDD is shown to be bridged by SATA-to-USB3.0 bridge. The reason for this decision is beyond me – especially that Acer’s main competitor Asus Transformer offers USB 3.0 and so do Acer’s own Switch 11.

    Networking

    Switch 10 SW-11 offered two Wi-Fi cards – both being dual stream (300mbps) And updated version – Switch 10 SW-12 has a downgraded card – Realtek RTL8723BS paired with Realtek’s own Bluetooth device.

    Realtek RTL8723BS is capable of a theoretical connection speed of 150mbps on 2.4GHz band only. It works as good as you would expect a 150mbps card to work – average transfers of up to 30-35mbps are possible but that’s it.

    A 300mbps Wi-Fi supporting 5GHz band would be a good choice here – in a device with only a USB 2.0 port and no Ethernet, Wi-Fi is the only convenient way to transfer large amounts of data.

    Dual stream (not to be confused with dual-band) 300mbps connection would offer transfers of up to 10-12MB/s (megabytes) as opposed to 4-5MB/s that Realtek’s single stream card offers.

    Single stream 802.11ac card seems like a worthy update too – up to 433mbps of theoretical connection speed would offer a practical throughput of up to 15-18MB/s.

    Touchpad and Keyboard

    As ridiculous as it might sound the keyboard is actually very good. Given its size it simply can’t be as comfortable as a full size keyboard but it’s by far the best small keyboard I’ve ever tested. It blows out netbooks out of the water and it considerably better than they keyboards used in Lenovo Miix 2 and in Asus Transformer.

    Keys have a peculiar feel – a bit like the resistance you encounter increases the more you push the key until it stops fully. It’s very hard to describe but that feel coupled with key travel that is far greater than I expected makes for quite comfortable writing.


    Touchpad is made by Synaptics and has integrated keys at the bottom. It’s smooth and works well. Windows uses generic drivers and since there is no Synaptic app installed by default scrolling doesn’t work. I assume you can install Synaptics suite and enable it but I hardly see a reason to do so, considering a touch screen is inches away…

    Speakers and screen

    There are several versions of this device – older one SW-11 had 1366x768 screens while SW-12 offers either 1280x800 or 1920x1200 Full HD one.

    The one reviewed here has a Full HD IPS AUO17D8 screen with 10 point touch detection (not 5 point as most review mention). The screen is extremely bright (according to notebookcheck average brightness is 407.1 cd/m²) and backlight is very even. On my screen there is some back-light bleed in the bottom left corner – nothing significant but one would not expect something like that from such a good screen.

    Contrast is – again according to notebookcheck 777:1 which is not the greatest but it has to be mentioned that contrast is always measured with top brightness so the brighter the screen the harder it is to achieve very high contrast, therefore it can hardly be considered a bad score.

    Additionly – there is a Synaptics digitizer integrated in the screen Acer does not mention that anywhere is its promotional materials which is a bit odd but it is there (although only in FHD version).

    You will need an Acer Active Stylus or a Dell Active Stylus (it’s the same sort of digitizer that Dell used in Venue 8 pro).

    There are two speakers at the bottom of the tablet part. Sound is clear, loud and quite good. Basses do sound reasonable – it’s not painful to listen to music or watch a movie on this device.

    Since the speakers are aimed at the user and spaced out and you would presumably be quite close to the device while watching a movie or listening to music it’s actually a proper stereo sound and it’s not muffled in any way.

    Performance

    Performance – there is some of that. Luckily Atoms of today have nothing to do with single core piles of misery that were offered in first netbooks.

    Acer used Intel Atom Z3745D in SW5-11 and that upgraded it (by actually downgrading it) to Intel Atom Z3735F in SW5-12. Both SoCs are pretty much identical as far as CPU is concerned but Atom Z3745D has a higher clocked graphics core, and is off course more expensive.

    There would be no difference in performance whatsoever in anything but the graphics is Acer decided to stick to dual channel RAM on SW5-12 too. Instead SW5-12 has single channel RAM (although the same amount of it – 2GB) as SW5-11. That makes the updated version slightly slower.

    This is largely compensated by an eMMC drive used in SW5-12. With a linear read speed of over 160MB/s and linear write of over 80MB/s it’s significantly faster in real life applications than a previous mode (SW5-11 was 140/45) or competition (Asus Transformer T100 110/45; Lenovo Miix 2 75/30).


    In real life usage a significant upgrade of eMMC dive speed coupled with the same basic Atom core will make Acer Switch 10 SW5-12 feel faster than its competitors or a previous model, even if benchmarks won’t show it directly.

    Below you’ll find some basic tests – PC Mark 7 and WinRAR benchmark. Please ignore the Core i7 5960X shown in PC Mark 7 – I should have updated Sys Info before running it so it should properly detect the CPU. I did not but that had no effect on the score.

    2GB of RAM is enough – it doesn’t sound like it but it is. There is not much bloatware to begin with but if you get rid of it and install a third party firewall and antivirus you’ll end up with 0.7GB RAM used at boot.

    1.3GB of free RAM might not sound like much but is for the tasks you can complete on this device. Surely you were not planning on running VMs, playing Far Cry 4 or editing in Photoshop, were you?


    Storage

    eMMC drive (made by Hynix) comes in two flavors - 32GB and 64GB. Just buy the 64GB one. If you go for the 32GB – like I did – you’ll end up with 17GB free at first and then you’ll update windows, install Office and you’ll have more like 7-8GB at your disposal.

    I bought a 64GB SDXC card, created a virtual volume and used a script to mount it as a local drive at every boot (so it’s not seen by Windows as a removable device). This works great as storage for music and documents but as mentioned before – it is limited by the fact that the card reader is bridged via USB 2.0.

    Some versions of this device also come with an optional 500GB HDD in the keyboard part. This can’t be retrofitted to devices that came without it (the interior looks slightly different) so choose wisely. If you decide to buy one without the HDD you are stuck with it.

    Please note that the HDD is also bridged via USB 2.0 so it’s limited to 20-30MB/s therefore there is no point replacing it with SSD. Still it’s good for storage so it’s worth having.

    Heat and cooling

    What heat? What cooling? SDP (Scenario Design Power) of Atom Z3735Fis 2.2W. There’s hardly anything to cool there.

    When the device is being used on battery the screen brightness is at the lowest setting the power draw of the whole device in reader mode is 1.7 to 1.8W. That is if you are on a website reading or reading a PDF or ePub the whole device (let alone the CPU itself) uses about 1.7-1.8W.

    As you would expect Acer Switch 10 barely gets warm.

    According to notebookcheck under load it can draw up to 11W although roughly half it this seems to be needed by the screen back-light

    Battery time

    Acer Switch 10 is nowhere near what Asus Transformer offers. According to notebookcheck the latter can run on battery for almost 11 hours.

    Acer switch 10 is nowhere near that figure – notebookcheck measured 7 hours 33 minutes in their test.

    My real world stats seem to be a bit better – I’m closer to 8 hours but I always use the screen at lowest brightness when running on battery . See the attached report generated by Windows 8.1 for average battery run based on my actual usage pattern.


    Something to remember – with a device that uses so little power small things have great effect on battery life. For example as it turns out using Firefox instead of Internet Explorer no only resulted in a lot more RAM used (and weirdly lagging flash movies, which doesn’t happen in IE) but also significantly more battery drain.

    An example – assuming you’ve chosen Firefox instead of IE and FF puts more load on CPU – your power usage jumped up from 1.7W to 1.9W. This might sound insignificant but that id 11.7% which means your battery life should decrease by 11.7%. Using notebookcheck numbers - 7 hours 33 minutes is 453 minutes. 11.7% of 453 is 53 minutes.

    Congratulations, you’ve just lost almost an hour of battery life.

    Similarly having the keyboard part connected increases battery drain by a measly 0.3W (keyboard and USB board inside have to be powered) – again that would be 1 hour and 29 minutes lost.

    Combine the two and you are almost two and a half hours down.

    It’s not meant to be a put-down - this is how it works in every device of that type but it’s worth knowing that since that makes a significant difference. Tiny things add up to hours of battery time lost or gained – something you wouldn’t see in normal notebooks.

    It’s also worth mentioning that the device has its own dedicated charger and can’t be charged via a micro-USB port. In part that is because output of the charger is 18W which is more than you can typically get out of a USB charger (it would have to be 5V and 3.6A)


    Final Words

    Having owned Acer Switch 10 for over a month I have to say it is a superb device. The build quality of the tablet part, the screen, the performance, very good keyboard – all of that sums up to a very nice user experience.

    I wish Acer haven’s skipped on USB 3.0 port and I see no reason (apart from cost saving) why anyone would use a single stream Wi-Fi card these days. Other than that I have no complaints whatsoever.

    It has to be said that it is not the cheapest device – Acer Aspire Switch 10 FHD with 32GB eMMC drive and 500GB HDD costs 25% more than Lenovo Miix2 with 64GB eMMC and FHD screen.

    That said Acer has better keyboard, faster eMMC drive, better screen, pretty much the same battery life (if anything slightly better) 500GB HDD for storage and crucially it is a notebook until you decide otherwise. Lenovo Miix2 has just one screen angle –it’s not technically a convertible laptop, it’s more of a tablet stand. In my opinion Acer wins that comparison and I did put my money where my mouth is.
     
    Last edited: Feb 3, 2015
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  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Technical update:

    1. Realtek's Wi-Fi card is not the fastest so any more throughput that one can get out of it is a good thing. There are several driver updates that can be downloaded from different places on the Internet (none on Realtek's own website though)
    I did some testing on those and the best driver is 3007.10.1031.2014 dated 2014-11-12 Pay attention to the driver date - there is another 3007.10.1031.2014 driver with a slightly later date - 30th of November I think and it has issues - it doesn't reconnect to Wi-Fi once you wake the device up from active standby.

    The one from November 12th not only doesn't have this issue but also offers significant throughput improvement over stock driver - namely up to rather consistent 50mbps as opposed to no more than 35mbps (with good wind) of earlier versions. 50mbps of actual throughput is as fast as a single stream Wi-Fi can go.

    2. Since I made the test Acer published a new 1.13 BIOS that supposedly improves system performance. The BIOS wouldn't install just by double-clicking on it but unpacking it With WinRAR and manually launching an updater inside did the trick.

    3. There is a firmware update too - probably for the dock/keyboard. It says "firmware" and the number is D12. What does it do - I don't know, but unlike BIOS this one installs properly.
     
  3. ATG

    ATG 2x4 Super Moderator

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    Excellent review, thanks. You actually convinced me to buy the device myself, you should be in sales :p

    I got the 32GB+HDD FHD version. Its a very nice device, overall everything I have to say about it is already covered by the review. So far the only negative thing I find on it is...Windows 8. I've never used W8 and so far I really hate it. Full screen apps, liveid login etc. ughh.

    You didn't mention it but the device comes with Office 365 Home Premium(mine did anyway, maybe its optional?). Though it says its a "1-year free subscription", does that mean I have a 1-year license for the software or is it 1 year only for the online storage?
     
  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Thank you.

    That's true I forgot to mention it. It's one year license for Office 365 Personal on mine and as far as I can understand it it will stop working after a year.

    That said while it seems to be at least somewhat optimized for touch interface which is cool, it also forces you to install all Office apps -you can't customize it. With limited storage it would be nice to have a choice of what we want to install and what is not needed.
    The license also allows for installation on a second device i.e. a desktop or a notebook.
     
  5. ATG

    ATG 2x4 Super Moderator

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    Not a big deal IMO because the Personal/Home Edition installs only a few apps from the Office packet - just Word, Excel, OneNote(why?) and that's pretty much it..

    Something I forgot to mention - on the device I have the full-size USB is pretty hard to plug in and harder to plug out a device. I was using it to connect a wireless mouse usb receiver and when I tried to unplug it only the plastic came out, the metal part stayed plugged in and I had to use pliers to pull it out. 'I'll admit, its a $2 wireless mouse so one can't expect quality here but still..keep it in mind.
     
  6. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Well Word, Excel, OneNote, Access, Publisher, PowerPoint and Outlook in my case for a grand total of 1.7GB used. It might not be a big deal but some of that is not needed and it would be nice to save some HDD space.

    That reminds me that I could use a Bluetooth mouse for this device- but BT specifically to avoid using an external transmitter.

    I will buy a nano USB card though - Edimax makes a single stream 5GHz only 802.11ac card capable of 433mbps. I could use it for LAN transfers.
     
    Last edited: Feb 10, 2015
  7. downloads

    downloads No, Dee Dee, no! Super Moderator

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    I'd like to gracefully backtrack from my previous statement that an earlier version of 3007.10.1031.2014 driver for Wi-Fi works fine - as it appears it does not. It does however take more time for it to start manifesting its issues - namely dropping connection.

    The version that seems to be working best for now is 3007.9.1015.2014 which is available for download here.
    It appears that Lenovo and Dell both agree on this as this is the driver version they offer (even though when Lenovo Miix 3 hit the shelves there already were newer drivers available). On HP support forum there also seems to be a consensus that 3007.9.1015.2014 works best - that is "best" for Realtek.

    So dear Dell, Lenovo, HP and Acer - how much did you save by buying this Realtek crap? 50 cents per device? A dollar maybe? Thanks a bunch...
     
  8. downloads

    downloads No, Dee Dee, no! Super Moderator

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    An upgrade time. Realtek's Wi-Fi card I complained about earlier has its advantages. One is certainly a low power usage.
    On the other hand though - it's seriously lacking in terms of performance.
    I suggested Acer should have went with a single stream 802.11ac card to give us both proper performance and low power usage. While they opted not to do so, I chose to repair their mistake.

    The card
    To that end I purchased an Edimax EW-7711MAC nano USB card for $19.

    Please note that it costs $50 on Amazon for some reason and Edimax US website calls is a "Mac upgrade" and says it supports Mac OS 10.7~10.10.
    This is mildly inaccurate - the card does support Windows as well (see specification and download tabs for confirmation).

    Long story short - the only thing that makes it made for Mac is the color. Other than that it has Linux drivers as well as drivers for XP, Vista, Win 7 Win 8 and Win 8.1.


    This is a single stream single band 5GHz card so it does not support 2.4GHz band at all. It will only work at 150mbps if connected to 802.11n 5GHz network and at 433mbps when connected to 802.11ac network. It's the latter that interests me and tests have been conducted using 802.11ac and a TP-Link Archer C7 router and 100mbps connection and a NAS.

    Installation
    The card comes with a DVD with an incredibly old driver (dated 2013) which can also be downloaded from Edimax's website. Since the card is based on a Ralink chipset and Ralink has been acquired by Mediatek, it's much better to download new driver (released in Jan 2015) right from Mediatek ( here).

    For some reason I've had serious issues with the card at first - it did install properly but it couldn't see any networks. It might have been related to the fact that it has to be set to certain geographical zone and only channels allowed there are visible. The computer might require restart after that change (not just the card being disabled and enabled). This is just a guess though - I took me a while to make it work - it's not plug and play if it takes three hours.

    After that though it works good.

    Performance

    I have a 100mbps download and 10mbps upload connection at home. Stock Realtek card would clock at about 39mbps of download speed on 2.4GHz band. This is partly because of how saturated 2.4GHz band is and partly because it's only a single stream 802.11n card.

    Edimax works at 5GHz band which is not (yet?) crowded and it operated at roughly three times faster theoretical connection (433mbps vs 150mbps) thanks to improvements in 802.11ac specs.

    Below you'll find a screenshot of my speedtest history - first three tests from the top were made with Edimax card and three subsequent ones with Realtek.


    As you can see speed improved from 39mbps to 100mbps (which maxes out my connection) but also latency dropped from 24ms to 9ms - even though Edimax is a USB card which usually do not compare favorably to internal cards in terms of latency.

    Maximum throughput I've been able to achieve with Edimax EW-7711MAC was 19.8MB/s (~160mbps) when downloading a file from NAS on my LAN. This seems to be as fast as a single stream 802.11ac can go and it's also as fast as USB 2.0 port in Switch 10 will allow, so no further improvements are possible.

    EDIT: Ftp download from local NAS produced an even higher average speed of 22MB/s (176mbps)

    Power Usage

    This is not exacly a fair comparison since Edimax is much faster than Realtek so it stands to reason it would also use more power and/or impose more power usage on the system (more CPU usage by the browser, more HDD load etc.)
    On the other hand though - it's a fair comparison. Both cards' power consumption is measured at max speeds.

    Note: this is power consumption for Acer Switch 10 as a whole, not the card itself since I can't measure power usage of a single component. What is interesting is the difference in power usage (caused by the card), not the power usage itself.

    Realtek:
    Idle: 2.5W
    Average load when downloading : 4.3W

    Edimax
    Idle: 2.8W
    Average load when downloading: 4.9W

    While Edimax's power usage is far higher than Realtek's you have to keep in mind that Edimax is three times faster so it will take one third of the time to download.

    Verdict.

    Edimax EW-7711MAC is a huge improvement if you have a fast internet connection and/or a NAS. It is a single band card and it uses the only full sized USB port in the keyboard section. On the other hand it offsets its higher power usage by offering higher performance and you can still use Realtek's card for slower connections and while working on battery to save energy.
    If you enable one connection the other is automatically disabled by Windows so switching between them in Win 8.1 is seamless.

    While I had no way to test it 5GHz range will surely be inferior to Realtek's 2.4GHz range - partially because of antenna placement and partially because 5GHz signal fades faster with distance.

    Overall it's a worthy upgrade especially for $19.
     
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  9. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Acer released new BIOS v 1.14. Change log says "improved system performance" (just like the previous one said).
    All I can say is that it works.
     
  10. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Acer released BIOS 1.16 (no change-log) and Windows 10 drivers for Switch 10.
     
  11. ATG

    ATG 2x4 Super Moderator

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    Thanks for the heads up.

    You know I'm starting to think that this laptop is either the best in the world and nobody have any trouble with it - hence no posts here - or we're the only people dumb enough to buy it. What do you think? :D
     
  12. downloads

    downloads No, Dee Dee, no! Super Moderator

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    It's curious indeed since ASUS Transformer was rather popular and Switch 10 had some significant improvements over it, so one would expect it to do well too.
    I would prefer Switch 10 to be the best in the world but I'm afraid it's far more likely that we are dumb :swoon:
     
  13. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Hello @ATG, the only person reading this thread ;)
    Acer released another BIOS update - BIOS 1.18 introduces support for Windows 10 BIOS capsule update.

    I haven't flashed it since I'm not using Windows 10 on my Switch 10.
     
  14. ATG

    ATG 2x4 Super Moderator

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    Hahah yeah, thanks for the heads up.

    W10 work very nice on mobile devices but I don´t have it installed on the Switch yet. So this update is for W10 users only or what?
     
  15. downloads

    downloads No, Dee Dee, no! Super Moderator

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    It supports a technology that wasn't introduced before Windows 10 so while it's technically for all users, it makes no difference unless you have Win 10 installed.
     
  16. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Acer released BIOS update 1.20 with a rather cryptic release notes: "improves system performance".
    All I can say is that it works.
     
  17. ATG

    ATG 2x4 Super Moderator

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    I´ll be updating.

    1. Keyboard/HDD keep connecting/disconnecting all the time
    2. It seem some key(s) stuck from time to time, right now every application I open(like Firefox or Windows search) the string "SH)" is being written over and over again by itself. The other day it was "mi"...I'm thinking this might be related to point 1.

    Is there a new keyboard firmware as well?
     
  18. downloads

    downloads No, Dee Dee, no! Super Moderator

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    No there's no new keyboard firmware - check if you have the D12 already installed (it's under patch on Acer website although it's visible only if Windows 8.1 is chosen). I'm guessing you already have it though as it's rather old by now.

    As for the keyboard disconnections - it seems to be related to the springs that are behind those contacts in the keyboard section. They seem to get compressed and stuck - it helps if you just run your fingers through them (and make sure contacts are clean although I'm sure you've done so already).

    My Switch disconnects sometimes and but the above definitely helps for me. As for the keyboard being stuck, I've never had that issue.
     
  19. ATG

    ATG 2x4 Super Moderator

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    I can't remember if I've ever updated the keyboard so I'll check on that.
    The device is exclusively used by my wife and I don't think she would ever check on the springs, she just complains that something or other is happening but never bother to do even a simple troubleshooting..
     
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    downloads No, Dee Dee, no! Super Moderator

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    I started having issues with the clickpad not responding to right clicks like it should. I thought I might have used it way too extensively for such a machine and have worn it out.
    While it's still covered by warranty I had no intention of sending it away and instead I looked for an eBay opportunity and sure enough I found one. A complete bottom part with French keyboard (which looked all the same to me until after I've bought it and discovered that few keys are somewhere else than you'd expect) for the same money you can buy a new touch pad for Switch 10 - some $27.

    I bought it at that price and once I've received it I discovered, not only is it almost new (you can feel it) but that it contains a 500GB HDD in it which was not advertised (I doubt the seller knew it was there). The HDD itself sells for $37-45 so I made an even better deal than I thought.

    You can't replace the keyboard easily since it's attached to the plastic part rather permanently.
    2016-06-03 18.48.07.jpg

    Either way I did replace the touchpad and the new one works flawlessly. The old one is in the spare french unit which will enter service if needed. And the 500GB drive inside the new unit has "Power On Time" of 1 hour :)

    I'm pleased with how I spent my $27...
     
    ALLurGroceries and ATG like this.