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    Acer TIMELINE 3810T/Tz/Tg SAFTEY RECALL

    Discussion in 'Acer' started by Nobackup, Oct 11, 2009.

  1. Nobackup

    Nobackup Notebook Evangelist

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    So Dears

    if you have a AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG, you need to go and check that yours is not one of the ones needing to be fixed... !!

    AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG

    It seems that some of them are experiencing an overheat of the microphone cable after "repeated" and "extreme" pressure is applied to the left palm rest.

    So check with acer THis is the european site so just check under support in your region

    http://customercare.acer-euro.com/customercare/AcerUpdate.aspx?CID=AE&LID=ENG&IType=JM31

    ;)
     
    Nobackup, Oct 11, 2009
    #1
  2. kevesmeister

    kevesmeister Newbie

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    Guys, I'm not a very proud owner of the Acer Timeline A3810T, the recall came a bit too late for me and my computer completely crashed, tons' of blue screen... anyone have any idea what can be done, I'm truly frustrated by their lousy customer service. they will not even extend the warranty on this computer... any advise will be greatly appreciated...

    Cheers,
    Kevesmeister
     
    kevesmeister, Oct 20, 2009
    #2
  3. voxish

    voxish Notebook Geek

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    The service over the phone is 'speaking clock' style and incredibly frustrating but I found their online service much more helpful and reasonably quick... go to http://acer-uk.custhelp.com then click 'ask a question'.... you have to register first. Just don't ask anything too complex!

    Edited to add: Also try http://www.acerwarranty.co.uk/
     
    voxish, Oct 20, 2009
    #3
  4. TehSuigi

    TehSuigi Notebook Virtuoso

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    Already covered in the Recall sticky. Please read the stickies before posting.
     
    TehSuigi, Oct 20, 2009
    #4