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    Acer eRcovery is messing up ! im getting the "Cannot find file C:\preload.tag" error. PLEASE HELP

    Discussion in 'Acer' started by Acer3623, Aug 6, 2008.

  1. Acer3623

    Acer3623 Notebook Enthusiast

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    ok guys, I managed to recover my Alt+F10 option !!!!! Now when the recovery starts ,and when its almost complete, I get these messages

    Fail in creating or opening a file

    Cannot find file C:\preload.tag


    Cannot find file D:\preload.tag

    Cannot find file X:\preload.tag


    I didnt alter my drives, they are all FAT32. If you read my previous thread, I formatted C and installed XP PRO. Than I got hang of the Acer MBR files, placed them in C, and the Alt+f10 function started working.

    Another point to be noted, I got these errors when I had the factory installed windows XP home edition aswell

    How do I fix this to restore my original factory settings ?
     
    Acer3623, Aug 6, 2008
    #1
  2. bigozone

    bigozone JellyRoll touring now

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    the easy answer may be to spring for a copy of the QUICK RESTORE DISKS

    acer sells them,, even if they claim they don't... just call back and try a different Customer Service Rep.
     
    bigozone, Aug 6, 2008
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  3. Acer3623

    Acer3623 Notebook Enthusiast

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    gee thanks, but is there still anyway to fix this error without the CDs ?

    P.S can those CDs be availabe online ?
     
    Acer3623, Aug 6, 2008
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  4. Acer3623

    Acer3623 Notebook Enthusiast

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    also I heard that I can download the Acer eRcovery software and still do the same recovery via windows XP PRO. do u know where I can get Acer eRecovery software ?
     
    Acer3623, Aug 6, 2008
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  5. bigozone

    bigozone JellyRoll touring now

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    why do you need the ACER DISKS??

    just load XP on the machine and install the drivers

    what model is the laptop,, i was going to make sure all the drivers you need are available
     
    bigozone, Aug 6, 2008
    #5
  6. Acer3623

    Acer3623 Notebook Enthusiast

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    Because I liked the laptop better in its factory default settings.

    My laptop is the 3620 series, exact model is 3623
     
    Acer3623, Aug 6, 2008
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  7. Acer3623

    Acer3623 Notebook Enthusiast

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    bump...................
     
    Acer3623, Aug 8, 2008
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  8. Acer3623

    Acer3623 Notebook Enthusiast

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    Please Help
     
    Acer3623, Sep 14, 2008
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  9. kiriakost

    kiriakost Notebook Deity

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    Ok ... lets see

    Your current information about your system is very poor , so to get help at easy.


    I set up my new hard drive , by the ACER way of making things .

    Correct names in all partitions , and i used different partition size at ACER & ACERDATA .

    From the time that i did that i also get the message .. Cannot find file C:\preload.tag , but i press ok , and the process still goes, and does all the work.

    1) I am confused with your words , Do you have the hidden PQSERVICE partition ?

    2) We never call the PQSERVICE as C:

    3) How large are the C: and D: ?


    .
     
    kiriakost, Sep 14, 2008
    #9