Acer orbicam problem

Hello everyone..my first post on this great web site... i have just bought an acer aspire 9303wsmi.. running vista home premium. my problem is this. the built in web cam works fine if i click on the start icon on the desk top or from the menu list.. BUT the moment i put any photographs into my photo folder, downloaded via the SD card slot.. My web cam goes off line, and i get the message application has stopped working...followed by windows will look for a fix to this problem and report back to me....This windows has never done...
If i delete the photos from my laptop or even just put them in the recycle bin the web cam comes back on line... I am new to these laptops and very confused as to what is going on. i can not get hold of any one at acer UK to help me

Anyone have a tip or a fix i can try to stop this very annoying thing happening, i have only had the laptop four weeks...

Also one more annoying thing for me is this... when i put a shortcut on the desk top from any web site i chose lets say auto trader.. the auto trader trade name icon does not appear on the desk top only the Internet explorer icon... again i hate this can i fix this problem ...?

and PS i don't know much about programming so could you please keep it as simple as possible when you reply.
Thanks for reading this and thanks in advance for any help.
Cheers
Ken.

 

i had the same trouble and found it was the bisonbar software for the lid camara i just close it down in ctrl+alt+del in processes.in the end i just stopped it from starting using msconfig startup.....hope this helps.it worked for me.

 

Thanks for the swift reply hoggi Only problem is .. could you explain a little more to me please, what you did, did you get another download driver to cure the problem, if i press the keys you say at what stage do i press them, what happens when i do, does your web cam now work with photos loaded into the picture gallery...

Sorry to be a pain, but i don't want to press the wrong buttons and wreck my settings.. apart from that i am not too well up on computers.

Thanks
Ken,

 

your well new to all this then..your in the right place for help mate.
the software that the cam use's is called bisonbar.and every time i tryed to load pic's from my camara it went offline.so i switched of the camara on the laptop and stopped it from loading on start-up.
first i used the Ctrl+Alt+Del all at the same time.
then you open the processes tab at the top.
then scroll down to Bisonbar.exe
hghlight with one click and then end processes.
you will get a task manager warning.don't panic just say yes.
this will stop the camara and you can download from the sd slot.
you could make a new file.naming that file with the theme of the pic's and downloading to that file....
have fun mate

 

Thanks for the info.. last question before i press any buttons.. does the web cam still work from another location, IE i use the desktop icon to start it at present... will it work from the start menu after doing the modification you suggest.. or does the camera go off line for good.

Cheers and thank you.

 

just tried it out again and its a conflict with the bison bar software trying to download from two places at once.

 

in fact if you feel the cam its warm...yes it works the same mate.
when you a ready i will run you through how to stop it running every time you start the laptop.
but thats for later

all the best Phil

 

Thanks - i am on nights tonight so i will be having a go maybe tomorrow afternoon.. Once again thanks Phil.
Cheers

 

Hi..plucked up the courage to look at the ctrl alt del .. opened up the box you mention.. looked for bison.. and guess what - i dont have it in the list..very odd.. now i am confused. My Laptop is only a month old.. maybe they changed something between my laptop and yours...
Cheers

 

don't worry will find the answer for you.

http://startup.networktechs.com/page-66.html
this link will help you find what is running in windows task manager. or you could just goggle what you have running.one of them has got to be the camara.
but becarefull what processe you stop.a don't take it all as gospel...have fun and enjoy learning about what goes on inside your laptop.it can be fun

 

Hoggie, i do not know what driver to install and how to do it, can you help please ?

 

what driver do you need and for what ?
is it for the cam?

 

A driver for my orbicam they have a choice on the acer site.

when i looked at the properties of mine it said BUVC_AP\Acer OrbiCam.exe" that is all i know. I am running Vista Home Premium. I have tried a few and then it ALL messed up worse Thank you sooooo much

 

hello poppyuk.here is a link to all the drivers you will need
its on this site and i have found it easyer to use than the acer site. you will need to know your model name and OS.
if you need more help let us know.
ftp://ftp.support.acer-euro.com/notebook/

 

hello anyone! I have acer aspire5100 with the orbicam, and I was wondering if anyone know of any software for it? better if free. thanX and good day!!!!!

 

this depends on which meg cam you have

 

Hi everyone, im sorry for givin you a bad news, but there is no final solution yet, the problem its about the compatibility of the software with the picture formats jpg, jpeg. the only thing you can do for the moment is saving your pics in other folder diferent than images, and wait for the acer patch.

 

Thanks for the reply Techpriest.. any hope of a patch in the near future..

 

Hi.. I just wanted to tell you that I have the same problem with my laptop... and i tried the stuff that you were saying would fix it and i couldn't get it to work... but what worked for me way to just put my pictures in my document folder instead of the picture folder... now my webcam works.. well good luck with everything and thanks for the assistance. i had no clue it was b/c of the pictures until i saw you guys talking about it.. hope you figure it out....

 

ive now got my cam doing as i please.
it works ok with msn
ok with move maker
running XP pro

driver Provider : Bison
driver date :29/03/06
driver version : 5.0.0.5

its shown as a USB2.0 cam.

any more info you need ?