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    Any one can help me?

    Discussion in 'Acer' started by serawan, Dec 12, 2008.

  1. serawan

    serawan Newbie

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    i bought it from a china company-Gizmograbber.com
    i found my notebook-ACER is attacked by the virus.
    and i killed these virus by 360 anti-virus software, but there is in vain.
    my computer works so slow, i'm worry about it.
    these anti-virus softwares are inavailable to my computer.
    what should i do?
     
    serawan, Dec 12, 2008
    #1
  2. N1MBL3

    N1MBL3 Notebook Consultant

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    N1MBL3, Dec 12, 2008
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  3. idq000

    idq000 Notebook Deity

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    I would recommend backing up your data and reinstalling a CLEAN installation of Windows. Wipe all the data off the drive. Never failed me.
     
    idq000, Dec 12, 2008
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  4. Quilty997

    Quilty997 Notebook Consultant

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    You could spend a lot of time trying to clean out the machine and still not be sure that you were 100% successful.

    idq000's advice is very sound and its what I would recommend as well.

    If you do want to go down the 'cleaning it yourself' path then its a good idea to use more than one cleanup tool and run the cleanup several times in safe mode. Trend Micro provide a very thorough free online check and clean tool at www.trendmicro.com. There is also a utility called Hijackthis which can help when cleaning out nasties (think of it as a surgeon's knife - don't use it if you're not absolutely sure of what you're doing). Before you begin you *must* back up all of your data. Finally, there are forums which exist to help people clean up infected machines and some googling should help you find a relevant one (use Hijackthis as a search term).

    Good luck :)
     
    Quilty997, Dec 12, 2008
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  5. N1MBL3

    N1MBL3 Notebook Consultant

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    That is exactly what Hitman Pro does, it will download and install trial editions of several antivirus and antispyware products and afterwards uninstall it.
     
    N1MBL3, Dec 12, 2008
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