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    Aspire 5670: Keyboard or controller dead

    Discussion in 'Acer' started by SlantNGo, Mar 28, 2007.

  1. SlantNGo

    SlantNGo Notebook Enthusiast

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    Hi all,

    I've owned my Acer Aspire 5670 for just under a year now, and recently, several keys on the keyboard stopped working intermittently. In particular, the bottom row including the space bar and Fn keys stopped working. For awhile, the keys became usable again after the laptop had heated up (usually 5 or 10 minutes).

    I had fixed the problem temporarily by opening the laptop and reseating the keyboard connector. Today, it died on me again, and several attempts at reseating the keyboard connector did nothing.

    I'm wondering whether I should try to send it in to Acer for service (if I didn't blow my warranty by opening it up) or just buy a replacement keyboard off eBay. Also, is there any chance that it may be the keyboard controller at fault and not the keyboard? In that case, I'd have a much more significant problem.

    Thanks!
     
    SlantNGo, Mar 28, 2007
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  2. Gautam

    Gautam election 2008 NBR Reviewer

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    Lots of Acer's have had keyboard problems in the past. You need to flash your BIOS to the newest version, which is given by Acer as a small bootable file that you burn onto a blank optical disc.
     
    Gautam, Mar 28, 2007
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  3. andyasselin

    andyasselin Notebook Deity

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    Buy a keyboard direct from acer

    it will cost you hell of alot less then ebay

    last one cost me 39 buck include 2 shiping

    keyboard was 8 bucks
     
    andyasselin, Mar 28, 2007
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  4. SlantNGo

    SlantNGo Notebook Enthusiast

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    I'm on the latest BIOS excluding the release for Vista. I'll give that a try, but I really think that this is a hardware problem. I think the connector has deformed from the heat, and as a result, the keyboard only works fully when the computer is heated up.
     
    SlantNGo, Mar 28, 2007
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  5. SlantNGo

    SlantNGo Notebook Enthusiast

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    Where would I go about doing this? In their accessory parts order form at http://secure.tx.acer.com/AccessorySales/OrderForm.aspx I only see common accessories like AC adapter, battery and RAM. Thanks for the tip.
     
    SlantNGo, Mar 28, 2007
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  6. andyasselin

    andyasselin Notebook Deity

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    just phone they 1-800-816-2237

    in canada not sure about us just tell they tech you want to order keyboard they ask for serail number model not sure if you in warrenty or out


    they ask for lx number on laptop
    bare in mind you have to acept the risk if you break any connector or parts on you laptop and want them to fix it they tell you it will be x amount if you break this or that just to cover them self

    let me know have any issue get the keyboard from them

    i like to know they never been problem for me but who knows i got at least 5 or 6 laptop registerd under my name
     
    andyasselin, Mar 29, 2007
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