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    Aspire v5-573P-9899 can't connect via ethernet cable

    Discussion in 'Acer' started by AoutoCooper, Jul 3, 2014.

  1. AoutoCooper

    AoutoCooper Notebook Guru

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    i can't connect to the internet with an ethernet cable. wifi works fine, but when i connect a cable the laptop down't see it.
    help, thanks
     
    AoutoCooper, Jul 3, 2014
    #1
  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Check device manager to confirm that your Ethernet card is visible there (is installed) and that there's no yellow triangle next to it.

    Also double check that the Ethernet cable itself is OK (either check with different cable or confirm that the cable works with a different computer)
     
    downloads, Jul 3, 2014
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  3. AoutoCooper

    AoutoCooper Notebook Guru

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    i can't see an ethernet card there! all i see is the following:
    Untitled.jpg
     
    AoutoCooper, Jul 3, 2014
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  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    It's there and it's installed properly - it's the Realtek one.
    Check the cable
     
    downloads, Jul 3, 2014
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  5. AoutoCooper

    AoutoCooper Notebook Guru

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    the cable works
    checked on a different laptop
     
    AoutoCooper, Jul 3, 2014
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