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    CD drive problem

    Discussion in 'Acer' started by palrule24, Jun 13, 2012.

  1. palrule24

    palrule24 Newbie

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    I own Acer 4820TG TimelineX laptop and its been over a year since i have bought it, the cd drive was working perfectly fine up until today when all of a sudden the laptop was not detecting the CD drive, i checked in the device manager and there was a yellow triangle with exclamatory mark and the following message came when I clicked on CD drive (in device manager)

    "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

    What do you think is the problem, I would really be grateful if anyone could help me.

    Thank you
     
    palrule24, Jun 13, 2012
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  2. ajbutch123

    ajbutch123 Notebook Consultant

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    If I were you, I would first go into device manager and uninstall the device drivers and allow it to automatically re-install.
     
    ajbutch123, Jun 13, 2012
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