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    Confusion over Aspire 5920G and ATI driver update

    Discussion in 'Acer' started by danb1985, Mar 6, 2009.

  1. danb1985

    danb1985 Guest

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    Hey,

    Sorry if I'm posting this in the wrong place - I just need a quick pointer on what is probably a very stupid problem.

    I've got an Aspire 5920G with an ATI Mobility Radeon HD 3470 graphics card/chipset. Up until last week, I'd been running with whatever drivers had been installed when I originally purchased the laptop in October last year.

    Vista's Windows Update told me of new drivers for the 3470 that had been released in January, so I promptly downloaded them, glad to have something a little more up-to-date, since the laptop is being used frequently as a lightweight gaming machine. The driver, according to Device Manager, is dated 15/01/2009, and is version number 8.580.0.0.

    My problem now is that every time I boot the machine, an ATI warning appears reading the following:

    "The Catalyst Control Center is not supported by the driver version of your enable graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."

    All my games still run fine, and I never use the CCC (which I have checked is completely up-to-date), so this message is somewhat redundant. I'd like to find a way to stop it appearing, but obviously ATI don't hold laptop drivers on their website, and informed me that I should contact the laptop manufacturer for the latest driver. I assumed that the Vista driver would be the latest driver. Acer's technical support was not exactly helpful, given that ATI had told me to contact Acer:

    "Hello, Thank you for contacting Acer.

    Regarding your enquiry,

    You can download the latest ATI update from the ATI website

    Regards
    Acer Technical Support Team"

    Basically, then, my query is this: how do I stop the redundant error message appearing when I boot Windows? Do I need the CCC to try and run in the background, given that I never use it? Am I better off with the original drivers than the generic update installed by Vista?

    Any help would be hugely appreciated.

    Many thanks

    Dan
     
  2. chriscatt

    chriscatt Notebook Evangelist

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    Hi and welcome to the forum, I always use this method http://www.driverheaven.net/modtool.php to install the most recent ATI drivers. Works fine everytime and will eliminate that error message..
    Chris
     
  3. danb1985

    danb1985 Guest

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    Hey,

    Thanks for the reply. I've just gone through the installation process for the Mobility Modder for the latest Catalyst download from the ATI site (version 9-2). When I reboot, I'm still getting the error message stating that the installed Catalyst isn't compatible with current display driver. Is this because I've used Vista's Update facility rather than installing the drivers from elsewhere?

    Sorry if this is a stupid question - I just want up-to-date graphics drivers and no error messages!

    Thanks for your time :)

    Dan
     
  4. chriscatt

    chriscatt Notebook Evangelist

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    Hi, yes it is, you should not use the MS version. My suggestion is that you should uninstall all ATI related drivers and CCC, without using a driver cleaner, and then use the mobility modded drivers...
    Chris