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    Defect Acer Aspire 9301AWSMi

    Discussion in 'Acer' started by kedde21, Feb 13, 2009.

  1. kedde21

    kedde21 Notebook Enthusiast

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    For about a half year ago, I wrote a topic, on this side, concerning a defect Acer Aspire 9301AWSMi. Back in June 2008, I contacted Acer to get support on my product, which i bought back in March 2007. It was sent to their repair facility in Germany (I live in Denmark), and they returned the conclusion, that is was a water damage. After i got the pictures form Acer, to show evidence on this water damage, I decided to return it, without being repaired. They wanted to replace the motherboard and keyboard to a price of apx. 400 euro.
    About a month ago, I finally succeeded in disassembling the computer, due a damage Acer has made on one of the screws. I examined the hole chassis and motherboard, and concluded that there has been a tiny drop of water on my chassis, but my motherboard looked perfect. I found out that Acer had resized the picture massively, so that the damage looked bigger than it was.
    I called Acer support, to clear this problem by getting the proper evidence. First I heard the staff member read something on English, written by the man who repaired my computer. After that, she said that there was not such a document, because it has already been deleted. The case was closed, but I haven’t got any note about closing this case.
    I have several times tried to clear this problem out, but without luck. After my own examination of the computer, I think it’s not the motherboard which is defect, but the processor, since there is power going on the motherboard. A new Athlon 64 x2 processor only costs 40 euro, which I would be willing to spend if that’s the problem (original processor is an AMD Turion 64 2.00 ghz). Would that conclusion be plausible?

    my old topic abput this computer can be read here: http://forum.notebookreview.com/showthread.php?t=290030&highlight=
     
  2. kedde21

    kedde21 Notebook Enthusiast

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    Since i'm a student, i really need that computer to work.