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    HELP, Need to download Acer 5672 Mat****a driver

    Discussion in 'Acer' started by jasonj566, Feb 17, 2006.

  1. jasonj566

    jasonj566 Notebook Consultant

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    I upgraded to windows xp pro on my new acer 5672wlmi and i need to load driver for my dvd drive, does anyone have the link for it, i went to acer support download site, but don't see the file name i need for dvd drive, your help is greatly appreciated
     
    jasonj566, Feb 17, 2006
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  2. ZaZ

    ZaZ Super Model Super Moderator

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    Your drive shouldn't need a driver other than the one installed with Windows. Are you having issues?
     
    ZaZ, Feb 17, 2006
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  3. jasonj566

    jasonj566 Notebook Consultant

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    when i upgraded to xp pro it has a yellow question mark by the dvd drive under control/system/hardware section, i stick a dvd or cd in drive and it wont access it, i ran windws update and it doesn't list anything new to download, so it doesnt recognize the drive
     
    jasonj566, Feb 17, 2006
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  4. jasonj566

    jasonj566 Notebook Consultant

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    also when i open up windows explorer it doesnt show the dvd drive
     
    jasonj566, Feb 17, 2006
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  5. ZaZ

    ZaZ Super Model Super Moderator

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    Try uninstalling the ide channel in device manager. Windows will find and reinstall it when re-booted.
     
    ZaZ, Feb 17, 2006
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  6. jasonj566

    jasonj566 Notebook Consultant

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    primary, secondary, or intel channel? thanks
     
    jasonj566, Feb 17, 2006
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  7. ZaZ

    ZaZ Super Model Super Moderator

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    You first might to use Windows Update to see if there is an updated ide driver or check Acer's website for a newer chipset driver.
     
    ZaZ, Feb 17, 2006
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  8. PackFan

    PackFan Notebook Enthusiast

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    That's strange... I installed XP Pro and had no problem whatsoever with the DVD drive...

    Did you install the Intel chipset drivers?
     
    PackFan, Feb 17, 2006
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  9. jasonj566

    jasonj566 Notebook Consultant

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    i did install the intel chipsetdrvier, it shows under ide that i have intel, primary and secondary listed under device manager, but theres a yellow question mark under dvd/cd-rom drive-matshi*a dvd-ram uj-8455, and acer doesn't have this as a download option, also i dont know the name of a ide file on there website i need to download to get my drive to work
     
    jasonj566, Feb 17, 2006
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  10. k3l0

    k3l0 Notebook Consultant

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    If you're seeing a question mark, something is most likely wrong with your Windows installation.

    I have installed Windows XP Professional with SP2 slipstreamed, and I have always been able to use the DVD-RAM drive.
     
    k3l0, Feb 18, 2006
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  11. jgolangco

    jgolangco Notebook Enthusiast

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    Jason,

    It's a Microsoft XP issue. I ran into it with my Acer 8204 when installed my key software into it. I'll put in the link for the fix.
     
    jgolangco, Feb 18, 2006
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  12. jgolangco

    jgolangco Notebook Enthusiast

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    It's Microsoft Microsoft Knowledgebase #KB31406.
     
    jgolangco, Feb 18, 2006
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  13. jgolangco

    jgolangco Notebook Enthusiast

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    Ooops.. KB314060
     
    jgolangco, Feb 18, 2006
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  14. jasonj566

    jasonj566 Notebook Consultant

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    i decided to reload the default os on the acer, i gave up
     
    jasonj566, Feb 18, 2006
    #14