Help! Regarding eRecovery Management.

Hi there,

I have an Acer Aspire 5570, and I was struggling to restore my factory settings (didn't create a recovery disk).

I ended up booting the hidden PQSERVICE partition using Partition Magic, and everything seemed fine. The Acer eRecovery Management tool booted, and I restored my system.

PROBLEM!!

It asked me to restart and I did, and now it keeps cycling into this boot sequence, where it automatically loads the recover tool, and I have no idea how to get out of it!

I can access command prompt through a boot disk, but don't know what to do there. Please if anyone can advise me on how to get out of this malicious boot cylce, I'd appreciate it.

Thank you very much.
-HBP

 

More info: I used PQBoot, and it seems my PQSERVICE partition is now an active partition (I really don't know much about computers so I really need help as I need to return this laptop within 2-3 days!)

 

You said you have a Boot disk so I don't have to tell you how to use it to get to the command prompt therefore this is how you change the active partition from the command prompt.

1.Boot to a command prompt by using a Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) boot floppy disk.

2.At the command prompt, type fdisk, and then press ENTER.

3. If you are prompted to enable large disk support, click Yes(you may not see this).

4. At the FDISK main menu Click Set active partition(you will see PQService C and D if you still have a D partition), press the number corresponding to the partition that you want to make active(select your windows partition (C) here of course), and then press ENTER.

5.Press ESC.

6.Remove the boot floppy disk, and then restart the computer.

This should now make your windows partition load windows on reboot
Hope this helps you...

 

Thanks for your advice.

I don't have a floppy, I was getting to command prompt by using a Vista CD and setting it to boot 1st in my BIOS.

I guess Vista doesn't have FDISK, so I'll try to locate a Windows 98 CD. Or will that not work?

 

Ok here is how you can do it in the vista DVD...

1. Boot up to the vista CD and choose language
2. Instead of selecting "install now", choose "repair my computer"
3. log into the appropriate hard drive
4. open command prompt
5. type "diskpart"
6. list available drives by typing "list volume"
7. select the appropriate partition that you need by typing "select volume x" (x=partition#)
8. type "active"
9. restart and all should be good!

diskpart is an amazing utility for playing with partitions. if you want more info, look up M$ KB300415

let me know how it goes!

imrumpf


p.s. I signed up to this forum just for you, so consider yourself lucky