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    Help Acer Aspire 5050 Serious Problem! AND I MEAN SERIOUS

    Discussion in 'Acer' started by JoeyLoey, Mar 10, 2008.

  1. JoeyLoey

    JoeyLoey Newbie

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    OH HELP OH HELP! My acer aspire 5050 launch tool installation has been stuck on process 11 for over 5 hours, its because i accidently closed my computer on process 11, now it wont install it, and my erecovery isnt on the computer, edata security isent, EVERYTHING ISENT" i cant do a system restore, SOMEONE SUPER HELP! SORRY IF RONG SECTION
     
    JoeyLoey, Mar 10, 2008
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  2. kickace

    kickace Notebook Deity

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    get a windows disk and format the hd, then reinstall windows
     
    kickace, Mar 10, 2008
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  3. JoeyLoey

    JoeyLoey Newbie

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    How do i do that? Will it cost?
     
    JoeyLoey, Mar 10, 2008
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  4. pixelot

    pixelot Notebook Acolyte

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    What's it trying to install?
     
    pixelot, Mar 10, 2008
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  5. JoeyLoey

    JoeyLoey Newbie

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    Its the acer launch tool,
    Its trying to install acer empowering technology, but it has failed, it has installed no files for acer empowering technology, my computer maybe at deep risk
     
    JoeyLoey, Mar 10, 2008
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  6. pixelot

    pixelot Notebook Acolyte

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    Is the install process still frozen up, or do you have a stable environment right now?
     
    pixelot, Mar 10, 2008
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  7. JoeyLoey

    JoeyLoey Newbie

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    Would you like a screenshot of the process that has been stuck for like 4/5 hours now?
     
    JoeyLoey, Mar 10, 2008
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  8. pixelot

    pixelot Notebook Acolyte

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    Sure.

    Can't you just abort it? Also, does this software not come pre-installed? It sounds like the sort of thing that would be.
     
    pixelot, Mar 10, 2008
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  9. JoeyLoey

    JoeyLoey Newbie

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    This apsautley needs to be installed:
    This needs to be installed for a reason this needs to be installed for:
    Acer eDataSecurity Managment
    Acer eRecovery Managment
    Acer Empowering Technology
    And More, I Have Recently Contacted Acer, But if someone on here knows, then whats the use waiting for a reply from then?
    [​IMG]
    Edit The Picture Isent Showing For Me, So I Dont Know Wether It Will For You
     
    JoeyLoey, Mar 10, 2008
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  10. pixelot

    pixelot Notebook Acolyte

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    Alright, I see it. Well, if you think your computer is in danger, now is the time to backup any important stuff you have. Then, you might just have to terminate the process manually. Then (if your computer doesn't instantly fall over dead) check and see if the software installed properly; if not, reinstall it. If worse comes to worse, you can reinstall Windows.
     
    pixelot, Mar 10, 2008
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  11. JoeyLoey

    JoeyLoey Newbie

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    I need to install that to do anything on my computer, like system restore or anything! and once ive ran it i cant reinstall
     
    JoeyLoey, Mar 10, 2008
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  12. pixelot

    pixelot Notebook Acolyte

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    So is this a new install of Windows, or did you just get the computer, and haven't installed this yet?

    Do you have any disk to reinstall it? If not, I would suggest you get ahold of Acer and let them know the difficulties you are having.

    Have you checked Task Manager to see if the program was 'Running' or 'Not Responding'?
     
    pixelot, Mar 10, 2008
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  13. JoeyLoey

    JoeyLoey Newbie

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    Oh no worrys now, i can download all the things that acer launch tool installation downloads manually from there site, I already have edata security on, just the rest to go, thanks for your help anyway
     
    JoeyLoey, Mar 10, 2008
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  14. pixelot

    pixelot Notebook Acolyte

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    Whew.... :p
     
    pixelot, Mar 10, 2008
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  15. JoeyLoey

    JoeyLoey Newbie

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    But framework which i need before i can install any of the others isent installing cause it says i got a newer version and the other things arent installing cause i dont have framework :S
     
    JoeyLoey, Mar 10, 2008
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  16. northstar2320

    northstar2320 Notebook Geek

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    type msconfig in the run box then uncheck "acer launch" click apply and ok then restart
     
    northstar2320, Mar 10, 2008
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  17. gino_lee

    gino_lee Notebook Evangelist

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    i say, next time don't even bother with the acer empowering programs. lots of people aren't running those.

    of course, if that was your first boot up it could be a little different, but then at that, all the files are on the hidden partition if it was your first boot up.
     
    gino_lee, Mar 10, 2008
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  18. JoeyLoey

    JoeyLoey Newbie

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    Listen if i dont install them, I will never be able to do a system restore, never!
     
    JoeyLoey, Mar 11, 2008
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  19. j0lt

    j0lt Notebook Enthusiast

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    Acer Empowering Technology is a prime example of manufacturers not caring about optimising software/drivers. It sits there eating large amounts of RAM all for a shinier interface of what Windows can already do.

    These drivers that tell you you need framework to install are really just wastes of resources unless you really need to use your fingerprint scanner or whatever. I have 2 Acer laptops with full functionality with no Empowering Technology installed.

    You'll be fine without it, Windows System Restore will still work, and you're generally better off storing important data on a separate partition and just reformatting your Windows partition if something buggers up, as opposed to restroing.
     
    j0lt, Mar 11, 2008
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  20. penrynTech

    penrynTech Notebook Guru

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    What you need to do is untick the box in msconfig as described in an earlier post. Once the computer has rebooted, go to add/remove programs in the control panel and uninstall Empowering Technology. Once this has completed the machine will work fine. To manually install Empowering technology go to:
    http://support.acer-euro.com/drivers/notebook/as_5050.html
    Download the Empowering Technology platform and run the downloaded file. This should fix all your probs. Hope this helps
     
    penrynTech, Mar 17, 2008
    #20