Help, Random laptop freeze, Running out of ideas!!!

Hey,

I was hoping that i would find someone with my problem so that I didn't have to post, but I guess thats not going to happen.

Okey, I have a random ( to me atleast) with my Acer Aspire 5020. Sometimes it just randomly freezes, and not inside windows or bluescreen or anything like that, the screen goes black or turns off and the whole computer freezes with all the lights on for the power, the battery, the poweradapter if in and also the statusindicator light.

First time it happened out of the blue for like 3 weeks ago, and it scared me, manly becasue i though I would everything on it. After that it happens more often, more randomly, sometimes nothing for a few days, and then a couple of times a day.

When it freezes, i can't even reboot the the only way then is to unplug it and also remove the battery to be able to restart.

At first i though it was something with the power or something like that, so i tried just with the battery on, and it happened again. Then the reverse, took out the battery and power only with the adapter and it happened again. So i don't know whats wrong with it.

The weird thing is that sometimes when it freezes, if i randomly touch or pres on certain parts of the computer, it shuts of or reboots it self, which makes me wonder if it might be a hardware problem. Maybe something is glitching or what ever.

Also i though that it might have something to do with heating, but since sometimes it happens just minutes after I turn on the computer, i have somehow ruled that one out.

So what do you all thing, I hope someone can help since my warranty has run out.

thanks in advance

 

id backup my stuff using safe mode and then reformat

 

Did you install any new drivers or software just prior to experiencing this problem?

Could be:

Bad driver.

Corrupted OS.

Hard drive failing.

Overheating

 

If it is one of these problems, how would I know, should i like suggested just backup everything and see if I can turn it in somewhere. Is there any other way to check one of these problems, with a program or something?

thanks

 

I hate to say it, but in your situation, I think the best thing to do is take to a computer tech. At least get an estimate. I suppose it could even be the motherboard.

 

I think I will take it to a tech, or maybe even to the computer students maybe at my university, maybe they can figure something out. What bothers me is that it happen so random.
It sucks
But thanks scoober

 

I had Acer 3020 which is pretty much the same laptop except sempron cpu. I had the same or simillar problem and I don't have good informations for you. To fix this I had to sent computer to the tech support. They replaced: LCD screen, whole mainboard (including X700). In my case computer froze and I had a black screen. Later I had also problems to turned on computer. Well I hope you problem isn't the same as mine but if so then you will have to buy another laptop. So backup your data (if you haven't already done it)

 

I hope it all works OK for you. Let us know what happens.

 

thanks adamus,
it sure doesn't sound like good news. I hope that won't be the case. 6 months ago I just spend $300 to fix the LCD on the laptop, so I 'm not that fond of spending alot of money on it again.