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    How long usually it take for Acer to service laptop?

    Discussion in 'Acer' started by orangpelupa, May 1, 2009.

  1. orangpelupa

    orangpelupa Notebook Enthusiast

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    hello, i just want to know How long usually it take for Acer to service laptop?
    i want to compare it with other country whether its faster or not.

    my laptop go to service center at March, now its already May 2009 and my laptop is still on the service center. (the dvd drive wont eject discs, its slot-in type)

    usually they (acer) only take 1 or 2 month but now it become 3 months >_>

    last time when they change the LCD and Battery and DVD-RW Drive it only take about a month (yups, 3 parts are replaced by acer, for freeeeeeee :D :D :D )

    thanks
     
    orangpelupa, May 1, 2009
    #1
  2. JVlichael

    JVlichael Notebook Evangelist

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    I think around 2 - 4 weeks+
     
    JVlichael, May 1, 2009
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  3. kiriakost

    kiriakost Notebook Deity

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    Well if we need comparisons lets inform our forum friends with some real details from the start , when posting such a thread .

    ACER is just a brand name .... then we have America & Europe & ASIA
    Then we have specific countries , with ACER headquarters and partners .

    In my land there is eight ACER partners , I have the right to call all eight ,
    and schedule the repair , with its one .

    Its my part , to speak up , up front , and find the the current work load of its one , and select the one that can do it faster .

    Everything are based , in the principal , of good communication.

    Thats how it works .
     
    kiriakost, May 2, 2009
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  4. orangpelupa

    orangpelupa Notebook Enthusiast

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    im in Indonesia.

    yesterday i phone the service center. they say the DVDrw drive already arrived, but the bracked still not arrived.

    then i asked when my laptop will be ready. Acer just say "maybe in a week or two, sorry for the inconvinience".

    at least Acer still say sorry >_>
     
    orangpelupa, May 5, 2009
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  5. solidquality

    solidquality Notebook Enthusiast

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    ^
    ^
    Acer yang dimana bro di Mangga 2 ato di Ratu Plaza..kalo di Mangga 2 yah lumayan sih daripada lumanyun he..he.. :D sorry back in bussiness..The Acer Service that typical slow to serve their customer..Thats why I have laptop Acer not via officially, I had just bought to my friend who came from Singapore (Indonesian Said BM/garansi Toko) when my Laptop's DVD wont read the DVD I had just claim to them and only one days they replace with the new one!!

    OK bro Semoga laptopnya balik sehat lagi deh.. :)...
    English: Hopefully your laptop will be OK .. :)

    Terimakasih../ Thanks :D
     
    solidquality, May 8, 2009
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  6. hoggie

    hoggie old boy

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    I think it may depend on how shagged/broken/busted the offending laptop is.
    time to get parts ordered and in.
    so who knows how long it will take :(
    good luck
    Phil :D
     
    hoggie, May 8, 2009
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